CheapOair: Cheap Flight Deals 4+

I used this app once last year when I booked the flight to Minnesota from California. I was skeptical at the first while using this app. I was like it was cheap flight ticket ever I got for the one way. Cheapoair showed what seats I wanted to take and I chosen the seat by the window. They asked me if I bring the bag and it cost free because the bag was under 25 pounds. After I paid the flight ticket,I received a confirmation purchase through the email. Few weeks later, I got there at the airport and didn’t know what to do. I went through the email. Cheapoair showed me what number flight ticket to print out at the airport. I got to the gate and got ready to fly then the email popped and said the flight was delayed. I was staying at the airport for an hour til the flight arrived and I got on the flight to find the seat. I got no problem when I was on the flight. It was easy to use this app. Thank you Cheapoair so much!!!

Hi rinasaengkeo, Thanks for the kind review! We really love hearing from our awesome customers & sincerely appreciate the feedback. We're glad to hear that you're loving the app. All the best! - CheapOair Team.

After saving for a trip to Arizona and Mexico for 3 years, me and my family were excited for our trip and happy that we got a good deal from this website. This ended when we got to the airport and found out that there was no record of our flight and that a flight going to the city we were going to has not existed for more than 6 months. In shock, we tried to call customer service. We have currently been on hold with them for more than 3 hours. A man picked up, said he could not help us, put us back on hold and that is where we are now. When we talked to the management of the airport they informed us that they have no affiliation to this app and that what they do is often sell regular priced. When we finally got put through, they took an extra 30 minuets to pull up our “itinerary” that we already told them does not exist. We had booked activities in Arizona and because of our non-existent flight were not able to attend them. Altogether, we wasted over 3000 dollars on these flights and don’t even know if we can go to Mexico and if that flight doesn’t exist too. I you account the activities and hotel we would not use, it is actually so much more. I recommend using any other service or just buying through the actual airline. This whole experience has been extremely stressful and heartbreaking for us because we worked so hard for this vacation and we might have just been completely robbed by this fake company that might just be a scam.

Hi there, We're sorry to hear that! We understand that this must be frustrating and we're always working towards making the app even better for awesome customers, like you. Please email us at feedback@cheapoair.com with some specifics about the issues and your booking details, and we'll look into this right away! Thanks again for the review, we appreciate your feedback!

I was given the wrong flight information. My Booking ID didn’t even exist. I spent 1600$+ on just this flight. I get to the airport tried to check in, waited in line and they told me that flight doesn’t exist. I called Cheapo Air they told me to call the airlines because they are a third party. I called my connecting flight after I found out my main flights had no contact number only email (Finnair). Strange! I called American Airlines, they said I need to call Cheapo Air. Basically 7 hours of back and forth at the airport I missed the flight. I get a email 3 months later, I was issued a full refund. I called to see what my options were, and if they were in fact valid credits. I call back today and the guy now tells me I have credits from the airline, but from Cheapo air I do not because it was marked as a no show. When initially trying to speak, I was just talked over. I’ve booked numerous flights/cars/hotels through Cheapo Air. This is my first ever refund, which I wanted to just rebook. Customer service is beyond poor. I’ll be using a different site to book through from now on, as will all of my friends and family members. Since I’ve traveled so much, anyone who asks where to book through. I won’t be recommending this scam site!

We are sorry to hear that your experience was not satisfactory. Please, don't hesitate to contact us at feedback@cheapoair.com. Our travel experts will be happy to help you!