Survey On The Spot
By On The Spot Systems, Inc.
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Description
SURVEY ON THE SPOT FOR BUSINESSES:
Your customer's opinion matters! SURVEY ON THE SPOT enables you to solicit feedback from your customers through your own customized and branded iPhone survey. It allows you to capture feedback when it matters most...in the moment - ON THE SPOT. You can also choose to offer consumers a reward when they submit your survey.
Specific benefits of SURVEY ON THE SPOT include:
- Feedback is given where it is most effective, on-site.
- Response rates can be improved through proactive solicitation - no receipts to save.
- Rewards can be delivered via coupons on the phone that can be be instantly redeemed if desired.
- GPS searches for and validates your location
- Surveys are completely customizable and can feature your brand's graphics and logo design
- Service issues can generate automatic email and text alerts to management.
- Automated reporting collects data instantly and provides graphic reports and exportable XLS files
- SURVEY ON THE SPOT also supports mobile web and web access to complete surveys
Visit our web site to find out more about how you can build guest satisfaction through on-site insights.
If your business has 10 or more locations and you are interested in using SURVEY ON THE SPOT please contact sales@surveyonthespot.com to discuss a no-cost trial.
Works on iPhone, iPad, iPod touch.
SURVEY ON THE SPOT FOR CONSUMERS:
Restaurants and retailers want your feedback, and with SURVEY ON THE SPOT you can provide feedback by completing customer satisfaction surveys right on your iPhone or iPod Touch!
At this time, a few businesses in the Northeast U.S. offer rewards when you complete a survey. Additional surveys will offer rewards in the near future as we expand nationally. As a result, there may not be a survey with active 'Rewards' near you. Please help us improve survey participation by using SURVEY ON THE SPOT for retailers that you find around you. Simply press 'Find Surveys Around Me'. You can then complete surveys for many of the most popular restaurants and retailers in the U.S. SURVEY ON THE SPOT will pass along your feedback to the management teams and encourage them to become enrolled users of SURVEY ON THE SPOT. Thank you for your support.
A variety of features makes it easy and fun for consumers to use:
-Surveys: Consumers can take surveys and provide feedback to businesses they use. Find participating businesses by pressing Find Surveys Around Me or entering the first few letters of the business name in the search box. In most surveys you may also add comments, both text and photo!
- Alert!: Pressing the Alert tab starts a green and blue flashing Thumbs-Up strobe to get the attention of service personnel. Flip the iPhone and it changes to a red and gold flashing Thumbs-Down! The Thumbs-Up/Down allows you to share your “Yea” or “Nay” in a group setting!
- General Interest Surveys: Displays a choice of surveys in several categories, including news and sports.
- My Wallet: If a reward coupon is displayed, you may be able to redeem it immediately, or save it in your wallet for future use.
- Tell A Friend: Simply enter your Twitter and/or Facebook login and password one time, and then send a Tweet or post to a wall right from SURVEY ON THE SPOT!
What's New?
SURVEY ON THE SPOT is now available to air travelers to rate airport security screening by completing a TSA survey. This service enables users to answer the questionnaire quickly and easily immediately after passing through the security check point. Results will be provided directly to the TSA as well as media outlets. This service is being offered as a public service to the TSA by ON THE SPOT SYSTEMS.
Keywords:
iPhone Survey App
Mobile Survey App
Smartphone Survey App
CUSTOMER SATISFACTION
GUEST SATISFACTION
MOBILE COUPON
RESTAURANT SURVEY
What's New In Version 1.3.8.7
Improved Survey Progress Display
Customer Reviews
Good
Good but two drawbacks. I cant find any places that offer rewards and there is no my wallet section or rewards section as shown. Ill give 5 star plzz fix!
- Free
- Category: Business
- Updated:Jul 13, 2010
- Current Version:1.3.8.7
- 1.3.8.7 (iOS 4.0 Tested)
- 1.2 MB
- Language:English
- Seller:On The Spot Systems, Inc.
- © 2010 ON THE SPOT SYSTEMS, INC.
Requirements:Compatible with iPhone, iPod touch, and iPad. Requires iPhone OS 3.1.3 or later.
