Citrix Workspace 4+
Citrix Systems, Inc.
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- Free
Screenshots
Description
Citrix Workspace app lets you access your SaaS, web apps, mobile, virtual apps, files, and desktops to help you be as productive on the go as you are in the office. If your company uses Citrix, you have the freedom to work on your favourite device from wherever you are. Just ask your IT department how to get started.
HOW TO USE CITRIX Workspace app
1. Open Citrix Workspace app and tap on Get Started.
2. Enter the Server or email address as instructed by Your IT Help Desk or system administrator.
3. Enter your User Name and Password.
4. Select the applications you want to use.
5. For adding multiple accounts, navigate to Settings and tap on Manage Accounts.
6. For Deleting/Editing Account already added navigate to Settings and tap on the Store.
HOW TO REPORT AN ISSUE TO CITRIX - Please contact your company's IT support team before following these steps:
Option 1
1. Open Citrix Workspace app and tap 'Settings' and then 'Support'.
2. Tap 'Request Help from Support'; This generates an email with log file.
3. Send the email to your company's IT support team.
Option 2
1. In the App Store, go to Citrix Workspace
2. Tap 'Reviews' and then tap 'App Support' found at the bottom right of the screen.
3. This launches the Citrix support forum where you can review reported issues OR
4. To report issues, tap the menu icon and create an account first.
What’s New
Version 24.3.5
App quality improvements
Ratings and Reviews
Some background issues - Crashing and SfB plug-ins
This is a great app and I love using it on my iPad Pro. But please, please can you do the following to assist many iOS/iPadOS users:
1. Please install the latest HDX realtime media engine plug in in the background so people can use Skype for Business on their virtual desktop. It’s all well and fine on a desktop/laptop as you can simply download this software yourself but on iOS and iPad OS we are at your mercy. This is super disruptive to productivity for remote workers as audio, video, conference calling and sharing your desktop is impossible if SfB is your only option.
2. Please look at the stability of the app on iOS/iPadOS. Several times a day it just drops out/disconnects from the server on the iPad and it kills me as i have to log back in again and again. I know its not the server on my work end as the virtual session is still active when I log back in and it doesn’t happen anywhere near as frequently on a laptop/desktop.
If you can fix these issues this app will be a dream for remote workers! Thanks in advance!!
SfB/MS Teams Support - HDX RealTime Media Engine needed
Long time reader, first time review writer.
Whilst this has been a very good product, as mentioned by many users (and something I've reached out to the people at Citrix - with little success), it is crucial to have the HDX RealTime Media Engine plug-in installed in the background for iOS/iPadOS users in which I suspect there are many users.
Without the HDX RealTime Media Engine plug-in installed (no option available for iOS/iPadOS users), video conferencing cannot be achieved and this makes working remotely impossible.
Addressing this issue would change the rating from 4 star to 5 star as there would be no key issues with this product.
Please consider the feedback provided through this review as well as many other numerous reviews in which this point has been raised.
Just needs proper iPadOS Mouse support
Now that iPadOS supports a mouse Citrix is almost perfect for iPad except...no right mouse button and no pointer! Pressing the right mouse button just invokes a left click, which makes it somewhat useless for any task that needs a right mouse button. It would also be good if the windows pointer followed the mouse cursor, as currently this is not the case. Once these are fixed, Citrix will be seamless on iPad.
App Privacy
The developer, Citrix Systems, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Citrix Systems, Inc.
- Size
- 88.5 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Languages
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English, Danish, Dutch, French, German, Italian, Japanese, Korean, Portuguese, Simplified Chinese, Spanish, Swedish
- Age Rating
- 4+
- Location
- This app may use your location even when it isn't open, which can decrease battery life.
- Copyright
- © 2024 Cloud Software Group, Inc. All Rights Reserved.
- Price
- Free