Viper SmartStart 4+

Directed

Designed for iPhone

    • 4.5 • 763 Ratings
    • Free

Description

Start, locate and control your car from virtually anywhere with your iPhone or Apple watch!

"Making the cloud-connected car a reality"
- Edmunds.com

"Without a doubt, one of the coolest apps I've ever seen"
- GIZMODO

With the release of its all-new 5th generation Viper SmartStart app, connecting with and controlling your vehicle is easier than ever – including real time status via the updated dashboards, and control via your Apple watch!

- Add a Viper SmartStart GPS module to the Viper remote start or security system in your car so you can start, lock and unlock your car from virtually anywhere. You can also locate your car, share its location with your friends or family, and get safety notifications if your Viper SmartStart-protected car is speeding or goes where it's not supposed to go.

- For the ultimate connected car experience, install a complete Viper SmartStart Digital System and you’ll also get engine runtime and real time status on your choice of app dashboard. Get notified if your vehicle sets a diagnostic code, or check your fuel, battery, or odometer right in the app!

- All 4G LTE GPS modules come with a free 30-day GPS trial so you can check out the cool features right away, and there’s even an option for a year of free Basic service. Step up to Secure service to get 2-way control confirmations or add GPS or Small Fleet & Family for the ultimate in car control and monitoring along with extended warranty and theft protection.

The sleek, modern dashboards of Viper SmartStart 5.3 mobile app give you fingertip control over the following features of your installed Viper remote start or security/remote start system:
- Lock/arm
- Unlock/disarm
- Remote car starter
- Trunk release
- Panic
- Aux channels

Follow these three simple steps to get Viper SmartStart:
1) Download the free Viper SmartStart app
2) Get a SmartStart system installed in your vehicle
3) Set up your account, and start using your SmartStart system

Viper SmartStart also includes Viper Motor Club, providing convenient 24/7 access to our nationwide roadside assistance network. Just press a button in the app to get connected for towing due to breakdown or accidents, or assistance with a dead battery or flat tire. Member roadside assistance is free with Secure or higher level service plans and pre-registration. Even if you don’t sign up, you can use the guest program for the same great service at a fixed cost.

Latest features:

- Real time status on your favorite dashboard! Check the remote start runtime or whether your doors are locked and more instantly just by opening the app! (digital systems only)

- Monitor the battery, odometer, and fuel level in the extended Status page (requires a digital system, some features may not be supported on all vehicles)

- Convenient widget for one-touch command execution without needing to open the app first

- Start, lock, unlock or locate your car using your Apple watch, or send other commands

- Receive alert notifications on your phone and Apple watch

- Four user-selectable dashboards and launch page settings – now you can customize the app for the way you use it

- Modern dashboard "swipe up to start" feature eliminates accidental remote start commands

- Map page integrates GPS and SmartPark features seamlessly – locate your vehicle, or track down where you parked

- Manage notifications: Each user can select how they want to receive alerts or other notifications. Choose from push alerts with custom sound effects, email, or SMS (SMS alerts may not be available outside North America)

What’s New

Version 5.4.1

Minor enhancements and bugs fixes

Ratings and Reviews

4.5 out of 5
763 Ratings

763 Ratings

AidanKiernan ,

Needs an update to iPhone X

Needs to be updated to fit an iPhone X screen. Otherwise 👍🏽 so far.

Jagdishvarma ,

Too many bugs and missing functionality

I have following experience which I think is lack of functional testing and or missing items on the app

Missing Basic Functionality:
App doesn’t tell you what is inside car temperature which is pretty basic requirement for anyone who would install Remote starter and especially high-end like this with smart start. Even basic 2-way remote also offers inside temperature, battery voltage status and other diagnostic information about car.

Defect:
App doesn’t show any activity history e.g. when you started the car, unlocked the doors through app. App has Activity tab but doesn’t show anything in it; while if you logon to mysmartstart.ca cloud you can see activities are logged. Why wouldn’t viper show those activities history in the App? O think developers were trying to build the code and just were able to put a placeholder in the App so far.

Portal/Cloud defect:
There is no way I could find to change activities date time stamp to show EST zone. It just shows California time which is 3 hours behind EST

Defect:
There is a diagnostic feature in the App but doesn’t do anything. There is a diagnostic history which has no record. It seems like someone put in half baked functionality (non functional).

Defect:
When smart schedule sends a reminder and you press start the car in Apple watch, It doesn’t do anything. Again seems no testing was done there.

Defect:
Widget doesn’t work in Iphone X. When widget is added it just shows Inactive vehicle, while my vehicle is fully active. Again untested code/feature.

Poor Design:
To check status of car you have to go click multiple times. Poor design. Why can’t you keep status of on/off or lock/unlock or open/closed with the trigger buttons itself. Please check competitors apps for ideas.

Poor Support:
Also reported issue to support team for account error issues but haven’t received any replies. I am thinking App is so full of bugs that is keeping support/operation team totally under water. Hope someone would read this feedback and act on improving customer experience.

Princess Cola ,

Apple Watch

It would be nice if I can tell whether the engine has started or not from Apple Watch. Thank you for the good app.

App Privacy

The developer, Directed, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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