John Lewis & Partners 4+
Fashion, Home, Gifts & More
John Lewis Partnership
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- Free
Screenshots
Description
The John Lewis experience at your fingertips. Shop new homeware, the latest fashion trends, beauty bestsellers, our favourite gifts and more.
New to John Lewis?
Create an account via the app and begin using our Wish List feature to save your favourite products. From house moves to gifting, prepare for all life's moments by browsing our extensive catalogue.
New to My John Lewis membership?
Become a My John Lewis member to access exclusive product launches, rewards and competitions alongside saving your in-store receipts to your account - all via our John Lewis app.
Already a My John Lewis member?
Sign into your My John Lewis account to access your digital membership card as well as personalised app exclusive rewards and member benefits every month.
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EFFORTLESS SHOPPING
• Search and browse over 300,000 products; from clothes, electronics, home furnishings and beauty.
• Using our Augmented Reality (AR) feature you can:
• Try on your favourite lipstick and experiment with shades before you buy
• View a collection of sofas, TVs and Christmas Trees in your home
• Share your favourite products with friends and family via a Shared Wish List
• Turn on notifications to be the first to hear about the latest promotions and seasonal activity
• Add products to your basket and order in just a few taps
• Track your orders and retain online and in-store receipts for easy returns
MORE FROM OUR STORES
• Scan product barcodes to view detailed product information, ratings and reviews as well as similar items
• Check availability and reserve stock in any of our stores nationwide
• Click and collect from John Lewis, Waitrose and hundreds of other locations
OUR EXTENSIVE RANGE INCLUDES:
• Home & Garden
- Find all your home essentials
- Explore our selection of garden furniture
- Refresh your homeware
• Furniture & Lights
- Home furniture for all rooms, including sofas, armchairs, dining and home office
- Lighting that encompasses both modern and traditional styles
- Beds ranging from Single to Super King size
• Electricals
- TVs from the most renowned brands
- Speakers that include both portable and fixed styles
- Headphones that are wireless and have noise-cancelling features
- Home appliances
- All the latest iPhone and iPad Models
• Women
- Womenswear from a selection of fashionable brands
- Dresses for all occasions
- Designer handbags
- Jumpsuits that are perfect for partywear and summer holidays
- Women's shoes which cover everything from sandals to slippers
• Men
- Menswear including all the latest in men’s fashion
- Mens clothing designed for the debonair gent
- Suits that are perfect for every smart occasion
• Beauty
- Beauty products that include all your necessities
- Find all the very latest makeup and skincare products from trusted brands
- Pick up your favourite scents from our perfume and aftershaves offerings
• Baby & Child
- A wide selection of toys to keep children entertained
- Baby and kids clothes from reputable brands
• Sport & Leisure
- Mens sports clothing
- Women's sports clothing
- Sports equipment
• Gifts
- Gifts for him that make for ideal birthday and anniversary presents
- Gifts for her that include jewellery and her favourite fragrances
- Gifts for kids that include games, toys and clothing
To help us bring you the best shopping experience, we would love to hear from you. You can provide us feedback via the Account tab.
When you download the John Lewis app, we process your data in accordance with our Privacy Notice. For more information on this, please visit www.johnlewis.com or you can also access the privacy notice within your John Lewis app.
What’s New
Version 7.58.0
We’re getting ready to celebrate our My John Lewis loyalty members with special events and showcases online, in store and in the app. Don’t miss out and sign up to become a member today.
Ratings and Reviews
Good but so annoying
I really like the ease of use….can merrily browse and pop thinks into you basket, BUT when you get to the till, more often than not (more so for sale items) your shopping basket has been robbed!
Such an annoying feature. If I was in the store and put something in my basket and 10 mins later was at the till, I expect the items to still be in my basket. Not so online, in your basket seems to mean nothing until you go to the checkout. Happened so many times puts you off shopping on the app.
Please JL, sort this out and at least give your customers a chance, if it’s in my basket it should be held for me for a certain period of time, otherwise you go round in circles, finding a replacement item only to find a different item in you basket has also now been swiped and no longer available!
Enjoying the app, more than instore
Sad to say the Peterborough store closed. Therefore I was really looking forward to shopping in the Cambridge store last Saturday, when there was a promotional day. The service or lack of it was dreadful. On a
number of occasions sales assistants were nowhere to be seen. Firstly I asked an assistant where the Erica Davies collaboration coats were, yes they were on display, looking great, no VM to indicate they were the coats! No, they were not nearby either. I mean that’s common sense to me place the goods near the display, or am
I missing something? The assistant said she hadn’t seen them on the shop floor either and said there might be some in the stockroom she wasn’t sure. Then we wanted to buy a lipstick from Hourglass and there was nobody manning an impressive concession. We had to ask a very ‘overworked’ young girl who knew nothing about Hourglass as she was from Le Labo! She hadn’t had a break, clearly exhausted and did her best. What’s gone wrong? If you have a promotional day- throw everything you have at it! Over-staff the event, give great Customer Service. Not everyone likes buying on-line. The bricks and mortar stores are your best asset JL, we were disappointed. 😔
Terrible search and filters
I use this app regularly but hate the annoying issues with search and filters. You have to be incredibly specific with searching items. It doesn’t bring up ‘close to’ items the way other apps do. Also when you go into sections such as girls shoes boots and trainers, you end up with about a third that are boys. Frequently end up with out of stock items when you select ‘only in stock’. You also seem to get a weird selection of filters- like for instance you can narrow boys shoes boots etc by colour or style - but not size!!! You can spend 20 minutes going through filters then looking only to find they have nothing in that size. Often can’t select by gender either in certain things, such as if you’ve gone in via offers. Really really poorly performing app and not getting better. They seem to be working on developing new features such as whether things are available in store, rather than getting the basics right. M&S and Next apps work much better and more smoothly.
Developer Response ,
Hi SiobhainM,
We’ve made some changes to our in-stock filter options recently so we hope this has become more relevant in recent months and especially over our clearance season.
Thanks for making us aware of these issues and for getting in touch.
App Privacy
The developer, John Lewis Partnership, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Search History
- Browsing History
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- John Lewis plc
- Size
- 69.3 MB
- Category
- Shopping
- Compatibility
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- iPhone
- Requires iOS 16.0 or later.
- iPad
- Requires iPadOS 16.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
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English
- Age Rating
- 4+
- Copyright
- © 2001 John Lewis Partnership
- Price
- Free
Supports
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