Description
We’ve made it even easier to claim your train ticket refunds by compiling all you need in a single app.
The Train Refunds App enables you to deal with your refund claim while you are on the go, and when you have your journey and ticket details to hand.
If you haven’t got the network connectivity required to submit it on the spot, simply save your claim for submission later.
App Features:
Easy to use, claim it while you wait.
Stores your contact & ticket details for future use.
Saves all your refund claims, making it easy for you to reuse your favourite delay route by simply changing the time & date.
Shortcuts to the individual train operator contact details. Get in touch with their customer services via phone or email for feedback on maintenance issues, such as coach temperature or littering, or to simply get a delay update.
Currently supports refunds through the following operators: First Capital Connect, South Eastern Railway, Southern Railway, London Overground, London Underground (Tube) and Docklands Light Railway.
Please email feedback and new feature suggestions to trainrefundsapp@rdfgroup.com as we are unable to respond to comments on the App Store, but we’d love to know what you like about the App and what you think could make it even better.
What's New in Version 1.2
Train Companies:
South Eastern added.
New Features:
Revised the information screen, including details of the train companies and the ability to contact them.
Added Information on how to use the application.
Save your train ticket images to the photo album when using the camera.
Save your refund request mid-flow.
Update a refund request.
Provided ability to delete your history.
Added smart cross validation for date and time fields.
Added anonymous analytics to allow us to better detect bugs and focus new features to our users.
Option to clear your refund screen.
UI Changes:
Changed and simplified some of the refund states to make it clearer.
Moved the submit button to the right on the refunds screen.
Added a done button for the numeric keypad to allow users to dismiss it.
Added text on the history screen to clarify when no refund claims exists.
Switched submit button actions from Action Sheet to alert box.
Bug Fixes:
Increased the speed of some of the functionality.
Improved response time and usability for some of the functionality.
Reduced memory footprint.
Fixed photo taking in low memory conditions resetting some of the refund form.
Fixed several crash issues.
Made sure pending refunds are marked as failed if the app closes in the middle of a request.
Fixed validation failure for some train companies when in 12 hour mode.
iPhone Screenshots
Customer Reviews
Mr
Rubbish app - Doesnt work when you use oyster
Don't buy if travelling via oyster on national rail
Downloaded so I could claim back expenditure on oyster card when travelling on national rail. Doesn't seem to support this.
Also frustrating when entering times because it only let's you enter the time you want.
Useless
Tried to save my details for future use but when I came back it had cleared it and had to enter all again. Difficult to use and time consuming, waste of 69p!
- £0.69
- Category: Travel
- Updated: 23 February 2012
- Version: 1.2
- Size: 1.1 MB
- Language: English
- Developer: RDF Consulting Ltd
- © RDF Consulting Ltd
Requirements: Compatible with iPhone, iPod touch and iPad.Requires iOS 4.2 or later.
