Ulster Bank NI Mobile Banking 4+

NatWest Group plc

    • 4.8 • 16.7K Ratings
    • Free

Screenshots

Description

Take control of your banking. Our app makes your day-to-day banking easy, quick and secure.

It’s available to customers aged 11+ with compatible iOS devices and a UK or international mobile number in specific countries.

Please note that the app contains images when logging in, that may cause a reaction in individuals who are photosensitive. You can however switch these off for your device by visiting the ‘settings’ menu and the ‘accessibility’ menu where you will be able to find animation control settings (note this is not within our app but on your devices settings itself).

Keep track of your money

From being able to quickly check your account balances and transactions, to moving money between accounts, sending money securely to others and paying someone new up to £1000 without a card reader or getting cash from an ATM without your debit card, our app gives you greater control of your finances.

You can manage your bills easily and check the details of Direct Debits and standing orders. If you need a hand with anything, our Secure Messaging tool lets you to contact us in-app for any extra help.

You’re protected by our secure banking promise

With our app you’re covered by our secure banking promise, which makes it one of the safest ways to bank. We monitor your account 24/7 for unusual activity and will refund any money paid out of your account as long as you keep your security information safe.

You can log in to the app safely with your fingerprint, face or secure passcode and there is always a confirmation check to make sure you’re paying the right person or business.

Apply for new accounts to suit your life

• Apply directly for a current account from the Ulster Bank app (account eligibility criteria apply)
• Open and manage a savings account (account eligibility criteria apply)
• Apply for a lending product directly in the app (aged 18+ eligibility criteria apply)

Managing your money couldn’t be easier with our smart tools

• Check your Credit Score
• Manage your spending and set budgets
• Lock and unlock your debit and credit cards
• Set travel plans
• Manage and store receipts
• Set savings goals directly in the app
• Add your loyalty cards directly to your app

Important information you need

• There is a maximum of 5 payments totalling £1000 per day. You must be aged 16 or over.
• Get Cash - Withdraw up to £130 every 24 hours at our branded ATMs. You must have at least £10 available in your account and an active debit card (locked or unlocked).
• Fingerprint and facial recognition are available on selected devices.
• Credit score available once opted in through the app, to customers aged 18+, with a UK address and is provided by TransUnion.
• Spending - You must be aged 16+. Only available for Personal and Premier Current accounts.
• Lock and unlock MasterCard credit cards only
• You can create one Travel Plan at a time, for a maximum period of 90 days, that include up to seven countries. Each country needs to be registered separately. The Travel Plan will apply to debit cards only, attached to accounts that are managed via mobile banking, and only in your name. Joint account holders should register separately.
• Managing your receipts is available to Business Banking and Premier customers only.
• Savings goal available on instant access savings accounts.
• My Loyalty Cards is available to customers aged 18+.
Please make sure you accept the following permissions before starting:

• Allow the app to communicate through your network
• To find your nearest cash machine or branch, you'll need to let the app find your location
• To 'Pay Your Contacts', the app will need access to your contacts list

By downloading this application, you are accepting the terms and conditions which can be viewed at ulsterbank.co.uk/mobileterms. We recommend that you save or print a copy of the terms and conditions and privacy policy for your records.

What’s New

Version 7.40.0

• Pay anyone regularly? Add your favourites in the Payments area to easily send and request money.
• You can request payments by invoice and track existing invoices with a connected FreeAgent account.
• Your digital assistant can help you find what you need when you click the search icon on your home page.
• If you've opted for notifications, we'll now send notifications for declined debit card transactions.

Ratings and Reviews

4.8 out of 5
16.7K Ratings

16.7K Ratings

martinwang370 ,

Fantastic

What can I say it was so easy to open my Saving Account
I walked into my local branch and was met by a gentleman that worked within the bank I said what I wanted to do and straight away he asked me to follow him and we sat down and he worked everything out for me my savings account was open within 30 minutes of me walking in to the branch
Plus I also was advised if there was anything wrong to come back in
Well nothing as gone wrong
Iv waited untill now to transfer some money from one account to my saving account and that was so easy step by step so easy to follow

mens sana in mens sano corpore ,

Trust the app

I am not technological & have an inherent fear of machines although I realiseI have control & not the apparatus.
This is a new experience for me & one I easily relinquish to this app. I don’t manage my finances well. Maths was never my strong point but this is a question of balance as in all aspects of life. I no longer wish to live robbing Peter to pay Paul & so I am making a giant leap of faith in these days of uncertainty,to be certain that I have done all that I am ersonally able to do to maintain a healthy bank balance & ensure I have some legacy for my family. So, Carpe diem!

Developer Response ,

Thanks for the great review! I'm glad to hear you're enjoying the app so far. Remember to keep up to date with our latest features by clicking “Apps and new features” in the “Help” section, to see all the new ways we're making your everyday banking even easier 😊
- MS

The mild mannered one ,

Not so secure, security measures

I am really starting to HATE this app. I know we all need security measures in place, but with Apple having FaceID, which is very reliable, this app also seems to find the need to add additional, unnessary, measures as well.

Having to look at an image of yourself, get it in frame, and blink, to ensure that you're actually alive is infurating. Can't make up it's mind what it needs and flashes messages at you in a stream of confusion.

You must be in good light, wearing glasses throws it off. If you're NOT in good lighting and you have no way to get any at the time, then you're out of luck. Also it seems to crash every so often when it gets really confused, needing to quit the app and reenter it. I've seen AI use techniques to pull a face image in from the web, i.e. Facebook, and do surround and blink tests fooling the test system, even faking blood flow in the face.

If I've already verified myself with FaceID, no need to rely on other not so secure measures.

Fix it, remove it or give the user to option to add/remove additional security features.

Developer Response ,

Thanks for sharing this, I've taken a note of your feedback on this, we'll use this for future updates. Keep an eye on this via the Mobile app under 'Help' then 'New Features'
- MS

App Privacy

The developer, NatWest Group plc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

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