Manager Tools
By Mike Auzenne and Mark Horstman
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Podcast Description
Tired of management theory? Want to learn specific skills to help improve your management performance? Then Manager Tools is the podcast for you! Manager Tools is a weekly business podcast focused on helping business professionals become more effective managers and leaders. Each week, the hosts discuss new tools and easy techniques to help business professionals achieve their desired management and career objectives. Manager Tools won the Best Business Podcast Award in 2006, 2007, and 2008, as well as the People's Choice Award for 2008.
| Name | Description | Released | Price | ||
|---|---|---|---|---|---|
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1 |
CleanHow To Handle Meeting Killers - The Jokester | This guidance recommends how to address behaviors in meetings that reduce meeting effectiveness. | 28 5 12 | Free | View In iTunes |
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2 |
CleanBig To Small Meeting Agendas | This guidance tells you how to structure meeting agendas around the biggest, most important items. | 20 5 12 | Free | View In iTunes |
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3 |
CleanHow To Address Social Media Abuse | This guidance tells you what to do when one of your directs spends too much time on social media. | 13 5 12 | Free | View In iTunes |
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4 |
Clean"But I LIKE Doing That Part Of My Job!" | This guidance recommends how to address a direct who likes part of his/her job and won’t stop doing it, or won’t focus on other areas that are more valuable. | 7 5 12 | Free | View In iTunes |
|
5 |
CleanAggregated Behaviors Are Performance - Part 2 | This cast concludes our recommendations on focusing on behaviors because behaviors are measurable and aggregated behaviors ARE performance. | 29 4 12 | Free | View In iTunes |
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6 |
CleanAggregated Behaviors Are Performance - Part 1 | This guidance recommends focusing on behaviors because behaviors are measurable and aggregated behaviors ARE performance. | 22 4 12 | Free | View In iTunes |
|
7 |
CleanFeedback From Your Directs - What To Say - Part 2 | This cast concludes our guidance on what to say when your directs say, “Can I give YOU some feedback?” | 15 4 12 | Free | View In iTunes |
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8 |
CleanFeedback From Your Directs - What To Say - Part 1 | This guidance tells you what to say when your directs say, "Can I give YOU some feedback?" | 8 4 12 | Free | View In iTunes |
|
9 |
CleanAnd Not But Meeting Ground Rule | This guidance recommends a standing ground rule at all meetings: No “buts,” only “and”. | 1 4 12 | Free | View In iTunes |
|
10 |
CleanHow To Use A RACI Matrix | This guidance describes how to use a RACI [Responsible, Accountable, Consult, Inform] Matrix when determining project responsibilities. | 25 3 12 | Free | View In iTunes |
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11 |
CleanEthics - Part 2 | The conclusion of our guidance on ethical behavior. | 22 3 12 | Free | View In iTunes |
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12 |
CleanHow To Avoid Reverse Delegation | This guidance describes how to avoid having your directs give you work that you’ve already assigned to them. | 18 3 12 | Free | View In iTunes |
|
13 |
CleanEthics - Part 1 | Our guidance on ethical behavior. Although this show was originally recorded as a Career Tools cast, we've included it for free for our Manager Tools listeners and Licensees given the underlying assumption of ethical behavior in all our recommendations. | 15 3 12 | Free | View In iTunes |
|
14 |
CleanBench Evaluation Chapter 1: Probing | This guidance describes how to interview those colleagues on your bench…without interviewing them. | 11 3 12 | Free | View In iTunes |
|
15 |
CleanDelegating To The Floor | This guidance describes how to help individual contributors handle an overload in work. | 4 3 12 | Free | View In iTunes |
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16 |
CleanThe Fruit Bowl At Meetings | This guidance describes how to use a “Fruit Bowl” to eliminate cell phone distractions at meetings. | 26 2 12 | Free | View In iTunes |
|
17 |
CleanInternal Support Roles And Responsibilities - Part 2 | The conclusion of our guidance on how to obtain the requirements you need when working as an internal support provider. | 23 2 12 | Free | View In iTunes |
|
18 |
CleanDo NOT Give Feedback To Your Boss | This guidance describes how and why NOT to give feedback to your boss. | 18 2 12 | Free | View In iTunes |
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19 |
CleanInternal Support Roles And Responsibilities - Part 1 | We believe this podcast, while a Career Tools cast, is of particular interest to our Manager Tools listeners as well. So, we're providing this as an additional cast for our Manager Tools listeners and Individual Licensees – Our guidance how to obtain the requirements you need when working as an internal support provider. | 17 2 12 | Free | View In iTunes |
|
20 |
CleanMeasuring Feedback Chapter 1 - Part 2 | This cast concludes our guidance on how to measure the amount of feedback you’re delivering to your directs. | 12 2 12 | Free | View In iTunes |
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21 |
CleanMeasuring Feedback Chapter 1 - Part 1 | This guidance describes how to measure the amount of feedback you’re delivering to your directs. | 5 2 12 | Free | View In iTunes |
|
22 |
CleanThe 45 Minute Meeting | This guidance describes how to schedule hour-long meetings, which are often back-to-back-to-back, in only 45 minutes. | 29 1 12 | Free | View In iTunes |
|
23 |
CleanThe First Rule Of Probing In An Interview | This guidance describes the most important to ask further questions about during an interview. | 22 1 12 | Free | View In iTunes |
|
24 |
CleanRoutine Town Hall Meetings - Part 2 | This cast concludes our guidance on how to run a Routine Town Hall Meeting for your organization. | 15 1 12 | Free | View In iTunes |
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25 |
CleanRoutine Town Hall Meetings - Part 1 | This guidance describes how to run a Routine Town Hall Meeting for your organization. | 8 1 12 | Free | View In iTunes |
|
26 |
CleanNew Direct - First Day Meeting (500th Cast) | This guidance describes the first meeting a manager ought to have with a new team member. | 1 1 12 | Free | View In iTunes |
|
27 |
CleanEnding A Bad Interview - Part 2 | This guidance concludes our discussion on when and how to end an interview with a candidate you won't hire. | 25 12 11 | Free | View In iTunes |
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28 |
CleanEnding A Bad Interview - Part 1 | This guidance describes when and how to end an interview with a candidate you won't hire. | 19 12 11 | Free | View In iTunes |
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29 |
CleanThe Steel Cage Death Match Meetings - Part 2 | This cast concludes our guidance on how to prepare for Steel Cage Death Match Meetings. | 11 12 11 | Free | View In iTunes |
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30 |
CleanThe Steel Cage Death Match Meetings - Part 1 | This guidance describes how to prepare for Steel Cage Death Match Meetings. | 4 12 11 | Free | View In iTunes |
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31 |
CleanProject Status Reporting Simple Feedback - Part 2 | This cast concludes our guidance on how to give feedback on how you want projects reported on. | 27 11 11 | Free | View In iTunes |
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32 |
CleanProject Status Reporting Simple Feedback - Part 1 | This guidance describes how to give feedback on how you want projects reported on. | 20 11 11 | Free | View In iTunes |
|
33 |
CleanThe Project Management Drumbeat Meeting - Part 2 | This guidance describes how to manage work and decisions being done on a project. | 13 11 11 | Free | View In iTunes |
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34 |
CleanThe Project Management Drumbeat Meeting - Part 1 | This guidance describes how to manage work and decisions being done on a project. | 6 11 11 | Free | View In iTunes |
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35 |
CleanTaking Notes In Interviews - Chapter 1 | This guidance recommends the best way to take notes during interviews. | 30 10 11 | Free | View In iTunes |
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36 |
CleanInterview with Jim Collins, Author of Great by Choice | If you're a manager and you don't know who Jim Collins is, you've been living under a rock. Jim is a student and teacher of how companies grow and attain superior performance. His book, Built to Last, is a business classic and one of our favorites. Mark recently had a chance to sit down and talk with Jim about his most recent book, Great by Choice. You won't want to miss it. | 26 10 11 | Free | View In iTunes |
|
37 |
CleanProject Meeting Reporting - Part 2 | This cast concludes our guidance on how to have project statuses reported and discussed. | 23 10 11 | Free | View In iTunes |
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38 |
CleanProject Meeting Reporting - Part 1 | This guidance describes how to have project statuses reported and discussed. | 16 10 11 | Free | View In iTunes |
|
39 |
CleanOne On One Note-Taking Recommendations | This guidance describes some simple improvements most managers can make to help them take better notes during their One on Ones. | 9 10 11 | Free | View In iTunes |
|
40 |
CleanTop And Bottom Performer Reporting | This guidance describes how to be ready to talk with your boss about your team. | 2 10 11 | Free | View In iTunes |
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41 |
CleanThe Coaching Dilemma - Part 2 | This cast continues our discussion on whom to coach and develop on your team with your marginal time. | 25 9 11 | Free | View In iTunes |
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42 |
CleanThe Coaching Dilemma - Part 1 | This guidance describes whom to coach and develop on your team with your marginal time. | 18 9 11 | Free | View In iTunes |
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43 |
CleanThe Coaching Dilemma Introduction | A short (8 min) extra cast where Mark introduces the Coaching Dilemma and solicits YOUR responses. What do you think is the correct answer to the dilemma? | 15 9 11 | Free | View In iTunes |
|
44 |
CleanRight Of First Refusal - Part 2 | This cast concludes our discussion on how to use your calendar more proactively. | 12 9 11 | Free | View In iTunes |
|
45 |
CleanRight Of First Refusal - Part 1 | This guidance describes how to use your calendar more proactively. | 5 9 11 | Free | View In iTunes |
|
46 |
CleanContract Employee One On Ones - Part 2 | This cast concludes our guidance on the right way to conduct One on Ones with your contract employees. | 28 8 11 | Free | View In iTunes |
|
47 |
CleanContract Employee One On Ones - Part 1 | This guidance describes the right way to conduct One on Ones with your contract employees. | 21 8 11 | Free | View In iTunes |
|
48 |
CleanBi-Monthly Skip Level Reviews - Part 2 | This guidance concludes our discussion on how to learn about your skips and develop your direct report managers by discussing your skips on a regular basis. | 14 8 11 | Free | View In iTunes |
|
49 |
CleanBi-Monthly Skip Level Reviews - Part 1 | This guidance describes how to learn about your skips and develop your direct report managers by discussing your skips on a regular basis. | 7 8 11 | Free | View In iTunes |
|
50 |
CleanTravel EMP | This guidance describes how to prepare for the inevitable loss of gadgets and gadget power, most likely on while traveling. | 31 7 11 | Free | View In iTunes |
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51 |
CleanCan I Be Friends With My Directs? - Part 2 | This cast concludes our guidance on what a professional manager's role and limits are when it comes to being friends with our directs. | 24 7 11 | Free | View In iTunes |
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52 |
CleanCan I Be Friends With My Directs? - Part 1 | This guidance describes what a professional manager's role and limits are when it comes to being friends with our directs. | 18 7 11 | Free | View In iTunes |
|
53 |
CleanThere Is No Why In Feedback - Part 2 | This cast concludes our guidance on what to do and why when directs want to describe why they did what they did when you have given them negative feedback. | 11 7 11 | Free | View In iTunes |
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54 |
CleanThere Is No Why In Feedback - Part 1 | This guidance describes what to do and why when directs want to describe why they did what they did when you have given them negative feedback. | 3 7 11 | Free | View In iTunes |
|
55 |
CleanCoaching Presenting Skills With Toastmasters | This guidance recommends having any of your directs who present, and maybe even yourself, join and attend a Toastmasters Chapter. | 26 6 11 | Free | View In iTunes |
|
56 |
CleanMeasuring The Trinity - Chapter 1 | This guidance explains how to BEGIN to measure YOUR success in rolling out the Manager Tools Trinity – One on Ones, Feedback, Coaching, and Delegation. | 19 6 11 | Free | View In iTunes |
|
57 |
CleanThe One Third-Planning Rule - Part 2 | This cast concludes our guidance explaining the One-Third Planning Rule: when assessing and assigning work to your team, never take more than 1/3 of the available time to do so. | 12 6 11 | Free | View In iTunes |
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58 |
CleanThe One Third-Planning Rule - Part 1 | This guidance explains the One-Third Planning Rule: when assessing and assigning work to your team, never take more than 1/3 of the available time to do so. | 6 6 11 | Free | View In iTunes |
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59 |
CleanOver Assigning And Delegating Work - Part 3 | This cast concludes our recommendations on developing your directs by always having them have more to do than they have time to do ... by assigning and delegating more work than they think they can do. | 30 5 11 | Free | View In iTunes |
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60 |
CleanOver Assigning And Delegating Work - Part 2 | This cast continues our recommendations on developing your directs by always having them have more to do than they have time to do ... by assigning and delegating more work than they think they can do. | 22 5 11 | Free | View In iTunes |
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61 |
CleanOver Assigning And Delegating Work - Part 1 | This guidance recommends developing your directs by always having them have more to do than they have time to do…by assigning and delegating more work than they think they can do. | 15 5 11 | Free | View In iTunes |
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62 |
CleanPeer One on Ones - Part 2 | This cast concludes our recommendations on why and how to meet weekly, or regularly, with your peer managers. | 8 5 11 | Free | View In iTunes |
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63 |
CleanPeer One on Ones - Part 1 | This guidance recommends why and how to met weekly, or regularly, with your peer managers. | 1 5 11 | Free | View In iTunes |
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64 |
CleanEvent Based Feedback | This guidance recommends how to give a lot of feedback about a specific event all at once. | 24 4 11 | Free | View In iTunes |
|
65 |
CleanHow To Manage A Disgruntled Non-Promoted Direct - Part 3 | This cast concludes our guidance on how to manage one of your directs who wanted the job you’re in now, and you may have reason to believe that they will hold it against you. | 17 4 11 | Free | View In iTunes |
|
66 |
CleanHow To Manage A Disgruntled Non-Promoted Direct - Part 2 | This cast continues our guidance on how to manage one of your directs who wanted the job you’re in now, and you may have reason to believe that they will hold it against you. | 10 4 11 | Free | View In iTunes |
|
67 |
CleanHow To Manage A Disgruntled Non-Promoted Direct - Part 1 | This guidance recommends how to manage one of your directs who wanted the job you’re in now, and you may have reason to believe that they will hold it against you. | 3 4 11 | Free | View In iTunes |
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68 |
CleanInternal Team Pre-Wires | This guidance describes why and how effective managers insist on their directs pre-wiring information they brief to you. | 27 3 11 | Free | View In iTunes |
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69 |
CleanHow To Run A SPOT Project Kickoff Meeting | This guidance describes how to run the first meeting you have with your team about a new project your team will be doing. | 20 3 11 | Free | View In iTunes |
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70 |
CleanHow To Assign Work Tasks - Part 2 | This cast concludes our discussion on how to assign tasks to your directs. | 13 3 11 | Free | View In iTunes |
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71 |
CleanHow To Assign Work Tasks - Part 1 | This guidance describes how to assign tasks to your directs. | 6 3 11 | Free | View In iTunes |
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72 |
CleanHow To Manage A Massive Workload Increase - Part 4 | This cast concludes (Part 4 of 4) our guidance on how to respond when, through any number of factors, you and your team are OVERWHELMED with lots of new work. Perhaps it's a layoff, perhaps it's a re-organization, perhaps it's because you're GOOD. Regardless, what do you DO?? | 27 2 11 | Free | View In iTunes |
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73 |
CleanHow To Manage A Massive Workload Increase - Part 3 | This cast continues (Part 3 of 4) our guidance on how to respond when, through any number of factors, you and your team are OVERWHELMED with lots of new work. Perhaps it's a layoff, perhaps it's a re-organization, perhaps it's because you're GOOD. Regardless, what do you DO?? | 20 2 11 | Free | View In iTunes |
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74 |
CleanHow To Manage A Massive Workload Increase - Part 2 | This cast continues our guidance on how to respond when, through any number of factors, you and your team are OVERWHELMED with lots of new work. | 13 2 11 | Free | View In iTunes |
|
75 |
CleanHow To Manage A Massive Workload Increase - Part 1 | This guidance describes how to respond when, through any number of factors, you and your team are OVERWHELMED with lots of new work. | 6 2 11 | Free | View In iTunes |
|
76 |
CleanBoss Meeting Prep - No Surprises | This guidance describes how to prepare your boss for attending any meeting you are running. | 30 1 11 | Free | View In iTunes |
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77 |
CleanConduct Multiple Interviews, Chapter 1 - Part 3 | In this cast, we conclude our conversation on how to interview candidates by conducting multiple interviews. | 23 1 11 | Free | View In iTunes |
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78 |
CleanConduct Multiple Interviews, Chapter 1 - Part 2 | In this cast, we continue our conversation on how to interview candidates by conducting multiple interviews. | 17 1 11 | Free | View In iTunes |
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79 |
CleanConduct Multiple Interviews, Chapter 1 - Part 1 | This guidance describes how to interview candidates by conducting multiple interviews. | 9 1 11 | Free | View In iTunes |
|
80 |
CleanAssumptive Goal Setting | This guidance describes a technique for how to think more creatively about annual planning goals. | 2 1 11 | Free | View In iTunes |
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81 |
CleanManagers Are Communicated THROUGH | This guidance describes how managers ought to communicate organizational information to their team members. | 26 12 10 | Free | View In iTunes |
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82 |
CleanProfessional Subordination - Part 2 | This show concludes our recommendations on the professional approach to supporting choices you didn't champion. | 19 12 10 | Free | View In iTunes |
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83 |
CleanProfessional Subordination - Part 1 | This guidance recommends the professional approach to supporting choices you didn't champion. | 12 12 10 | Free | View In iTunes |
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84 |
CleanManaging A High I: Dangers Part 2 | This cast concludes our discussion on how to manage a High I direct based on some natural tendencies and weaknesses. | 5 12 10 | Free | View In iTunes |
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85 |
CleanManaging A High I: Dangers Part 1 | This guidance describes how to manage a High I direct based on some natural tendencies and weaknesses. | 28 11 10 | Free | View In iTunes |
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86 |
CleanNot Too Picky Feedback | This guidance recommends giving negative feedback only after a second instance, and only ON the second instance. | 21 11 10 | Free | View In iTunes |
|
87 |
CleanMentoring With Political Smarts | This guidance describes whom to choose to mentor internally based on political considerations. | 14 11 10 | Free | View In iTunes |
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88 |
CleanCalendar Changes And Your Admin | This guidance describes some simple things your admin can do to help you manage your calendar. | 7 11 10 | Free | View In iTunes |
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89 |
CleanSimple Project Reporting Guidance | This guidance describes how to assign a project to a direct and set up some simple reporting that will greatly increase early (and overall) success. | 31 10 10 | Free | View In iTunes |
|
90 |
CleanDistant Manager Basics - Part 2 | This cast concludes our guidance on some simple things managers can do to improve the accountability and productivity of distant team members. | 24 10 10 | Free | View In iTunes |
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91 |
CleanDistant Manager Basics - Part 1 | This guidance recommends some simple things managers can do to improve the accountability and productivity of distant team members. | 17 10 10 | Free | View In iTunes |
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92 |
CleanIntroducing Managerial Change | This guidance recommends how to introduce changes in how you manage your team. | 9 10 10 | Free | View In iTunes |
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93 |
CleanResistant Directs In One on Ones | This guidance recommends how to have effective One on Ones with directs who are initially resistant. | 3 10 10 | Free | View In iTunes |
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94 |
CleanManagers and Governmental Politics – Part 2 | This cast concludes our discussion on how effective managers address governmental politics at work. | 26 9 10 | Free | View In iTunes |
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95 |
CleanManagers and Governmental Politics – Part 1 | This guidance recommends how effective managers address governmental politics at work. | 19 9 10 | Free | View In iTunes |
|
96 |
CleanSuccession Planning - Extending Your Network | This guidance recommends how to further your succession planning efforts by extending your network to your directs. | 12 9 10 | Free | View In iTunes |
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97 |
CleanEffective Meetings Starter Model - Part 2 | This cast concludes our conversation on an even more basic model for effective meetings than in our original guidance. | 7 9 10 | Free | View In iTunes |
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98 |
CleanEffective Meetings Starter Model - Part 1 | This cast describes an even more basic model for effective meetings than in our original guidance. | 29 8 10 | Free | View In iTunes |
|
99 |
CleanOne on Ones – Work or Personal? | This guidance addresses how personal One on Ones ought to be – should they be all about family and personal stuff, or just about work? | 22 8 10 | Free | View In iTunes |
|
100 |
CleanOne On Ones Are Business Meetings | This guidance addresses questions about the purpose and value of One on Ones, particularly for those directs who challenge the need for them. | 15 8 10 | Free | View In iTunes |
|
101 |
CleanHow To Handle Public Disagreement - Part 2 | This cast concludes our conversation on how to respond when someone disagrees publicly in an unprofessional way. | 8 8 10 | Free | View In iTunes |
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102 |
CleanHow To Handle Public Disagreement - Part 1 | This cast describes how to respond when someone disagrees publicly in an unprofessional way. | 1 8 10 | Free | View In iTunes |
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103 |
CleanThird Party Negative Feedback – How To Decide | This cast describes how to decide whether or not to give feedback to one of your directs based on someone else's input. | 25 7 10 | Free | View In iTunes |
|
104 |
CleanSkip Level Feedback | This cast describes how to deliver feedback to skip level associates. | 18 7 10 | Free | View In iTunes |
|
105 |
CleanCalendar Control #1 – Say No | This cast describes a simple technique for controlling one's calendar, thereby keeping more time available for primary objectives. | 11 7 10 | Free | View In iTunes |
|
106 |
CleanAssign Work AND Reporting | This guidance recommends assigning both the reporting of work and the work itself when delegating. | 4 7 10 | Free | View In iTunes |
|
107 |
CleanPraise In Public, Criticize In Private Is WRONG | This guidance disagrees with the old notion of praise in public, criticize in private, and recommends more effective behaviors. | 27 6 10 | Free | View In iTunes |
|
108 |
CleanYes, Please Praise, Thank You | This guidance recommends how to deliver both praise and feedback (though not together), and why they are both valuable – and completely different. | 20 6 10 | Free | View In iTunes |
|
109 |
CleanFeedback – Public Or Private? | This guidance describes whether or not to give feedback in public, or in private . . . or neither. | 13 6 10 | Free | View In iTunes |
|
110 |
CleanFeedback Immediacy | This cast describes WHEN to give feedback. How fast is too fast? How slow is too slow? | 6 6 10 | Free | View In iTunes |
|
111 |
CleanWhen NOT To Give Feedback - Part 2 | This cast concludes our conversation on some situations where feedback isn't appropriate, because the error/mistake/infraction is so egregious, encouragement of effective future behavior isn't enough. | 30 5 10 | Free | View In iTunes |
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112 |
CleanWhen NOT To Give Feedback - Part 1 | This cast describes some situations where feedback isn't appropriate, because the error/mistake/infraction is so egregious, encouragement of effective future behavior isn't enough. | 23 5 10 | Free | View In iTunes |
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113 |
CleanSmall Company Systems – The Rule of 150, Part 2 | This cast concludes our conversation on the Rule of 150, how it affects the growth of small companies and organizations, and how to address it. | 17 5 10 | Free | View In iTunes |
|
114 |
CleanSmall Company Systems – The Rule of 150, Part 1 | This cast describes The Rule of 150, how it affects the growth of small companies and organizations, and how to address it. | 10 5 10 | Free | View In iTunes |
|
115 |
CleanHow To Choose What To Delegate | This guidance describes how to choose what to delegate using a simple Venn Diagram – the intersection between the direct, the manager, and the organization. | 3 5 10 | Free | View In iTunes |
|
116 |
CleanInfluence Through Verbal Commitments - Part 2 | The conclusion of our recommendations on how to influence others by asking for verbal commitments. | 25 4 10 | Free | View In iTunes |
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117 |
CleanInfluence Through Verbal Commitments - Part 1 | In this recommendation, Manager Tools describes how to influence others by asking for verbal commitments. | 18 4 10 | Free | View In iTunes |
|
118 |
CleanLinkedIn For Managers - Part 2 | This cast concludes our conversation on LinkedIn and what it means for Managers. | 11 4 10 | Free | View In iTunes |
|
119 |
CleanLinkedIn For Managers - Part 1 | This cast reviews our recent Career Tools guidance on LinkedIn, as well as highlights LinkedIn's recent Fortune magazine cover story, and recommends some basic LinkedIn behaviors for managers. | 4 4 10 | Free | View In iTunes |
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120 |
CleanRolling DOWN The Trinity | This cast describes one way to help your directs – when they are managers – to begin using the Manager Tools Management Trinity: One on Ones, Feedback, Coaching, and Delegation. | 28 3 10 | Free | View In iTunes |
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121 |
CleanThe Manager Tools Promotion Standard: 150% - Part 2 | This cast concludes our conversation on a more effective way to set standards for getting one of your directs promoted. | 21 3 10 | Free | View In iTunes |
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122 |
CleanThe Manager Tools Promotion Standard: 150% - Part 1 | This cast describes a more effective way to set standards for getting one of your directs promoted. | 14 3 10 | Free | View In iTunes |
|
123 |
CleanDelegate Your Reporting - Part 2 | We conclude our conversation on how and why to delegate almost all of your routine reporting to your directs. | 7 3 10 | Free | View In iTunes |
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124 |
CleanDelegate Your Reporting | This cast describes how and why to delegate almost all of your routine reporting to your directs. | 28 2 10 | Free | View In iTunes |
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125 |
CleanHigh D Manager Simple Downfall | This cast addresses a behavioral change for an insidious practice of High D Managers: always putting results in front of relationships. People MATTER! | 21 2 10 | Free | View In iTunes |
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126 |
CleanHigh S Manager Simple Downfall | This cast addresses a behavioral change for an insidious practice of High S Managers: overprotecting your team. | 14 2 10 | Free | View In iTunes |
|
127 |
CleanIntra-Company Training Network Building | This cast recommends building relationships internally at your organization when you attend training events. | 7 2 10 | Free | View In iTunes |
|
128 |
CleanManaging Cultural Diversity - The Wendii Curve | This cast describes Manager Tools' first principle about managing directs from different cultures, based on the Wendii curve. | 1 2 10 | Free | View In iTunes |
|
129 |
CleanHow To Manage An Arrogant Producer | This cast addresses how to manage a high performer who is arrogant or dismissive of others. | 23 1 10 | Free | View In iTunes |
|
130 |
CleanHow To Stop Gossip | This cast addresses how to stop intra-office gossip. | 18 1 10 | Free | View In iTunes |
|
131 |
CleanThe High I Manager Simple Downfall | This cast addresses a behavioral change for an insidious practice of High I Managers: starting well and ending poorly. | 10 1 10 | Free | View In iTunes |
|
132 |
CleanDeveloping Subordinate Managers - Chapter 1 | This cast describes the first principle of how to develop subordinate managers - Measure Basic Behaviors. | 3 1 10 | Free | View In iTunes |
|
133 |
CleanCoaching/Feedback Template For Presentations | This cast provides guidance on giving feedback when coaching directs on their presentation skills, AND a detailed template managers can use when doing so. | 28 12 09 | Free | View In iTunes |
|
134 |
CleanFavorite Candidate Interview Preparation - Part 2 | This cast concludes our conversation on how to increase the chances that you will get to hire your favorite candidate when he or she has to interview elsewhere in the organization. | 20 12 09 | Free | View In iTunes |
|
135 |
CleanFavorite Candidate Interview Preparation - Part 1 | This cast describes how to increase the chances that you will get to hire your favorite candidate when he or she has to interview elsewhere in the organization. | 13 12 09 | Free | View In iTunes |
|
136 |
CleanHigh C Manager Simple Downfall - Part 2 | This cast concludes our conversation on a behavioral change for an insidious practice of High C Managers: finding fault with recommendations and ideas. | 6 12 09 | Free | View In iTunes |
|
137 |
CleanHigh C Manager Simple Downfall - Part 1 | This cast addresses a behavioral change for an insidious practice of High C Managers: finding fault with recommendations and ideas. | 29 11 09 | Free | View In iTunes |
|
138 |
CleanThe One On One Refresh | This cast describes how to refresh your One on Ones with your directs after you've been doing them for 1-2 years. | 22 11 09 | Free | View In iTunes |
|
139 |
CleanMy Boss Skips Me | This cast describes how to work with a boss who repeatedly skips over a manager and works directly with your directs (his or her "skips"). | 15 11 09 | Free | View In iTunes |
|
140 |
CleanOwning The Inputs - Part 2 | This cast concludes our conversation on handling a direct who blames another direct for their failure to deliver a task on time. | 9 11 09 | Free | View In iTunes |
|
141 |
CleanOwning The Inputs - Part 1 | This cast recommends how to handle a direct who blames another direct for their failure to deliver a task on time. | 1 11 09 | Free | View In iTunes |
|
142 |
CleanManagers and Confidentiality | This cast recommends how managers handle requests for confidentiality from their directs. | 25 10 09 | Free | View In iTunes |
|
143 |
CleanThe Management Trinity - Part 3 | In this cast, we conclude our conversation on the origins of the Management Trinity, focusing on Coaching and Delegation. | 18 10 09 | Free | View In iTunes |
|
144 |
CleanThe Management Trinity - Part 2 | In this cast, we continue our conversation on the origins of the Management Trinity, focusing on One on Ones and Feedback. | 11 10 09 | Free | View In iTunes |
|
145 |
CleanThe Management Trinity - Part 1 | This cast describes the origins of the Management Trinity: why we preach it, and how it came to be. | 4 10 09 | Free | View In iTunes |
|
146 |
CleanTimely Meetings – Part 2 | This cast concludes our conversation on how to run timely meetings. | 27 9 09 | Free | View In iTunes |
|
147 |
CleanTimely Meetings – Part 1 | This cast describes how to run timely meetings. | 20 9 09 | Free | View In iTunes |
|
148 |
CleanThe First Question In Your One on One | This cast describes how to start every One on One. | 13 9 09 | Free | View In iTunes |
|
149 |
CleanAdmin Trip Folders – Part 2 | This cast concludes our discussion on a standard practice of administrative assistants helping managers prepare for business travel. | 6 9 09 | Free | View In iTunes |
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150 |
CleanAdmin Trip Folders - Part 1 | This cast describes a standard practice of administrative assistants helping managers prepare for business travel. | 30 8 09 | Free | View In iTunes |
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151 |
CleanDirect Relationships Acid Test | This cast prescribes asking your directs what their children's names are. | 23 8 09 | Free | View In iTunes |
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152 |
CleanQuick and Dirty Choosing a Number Two | This cast describes a quick and dirty way to choose an interim replacement or number two for your role as manager. | 16 8 09 | Free | View In iTunes |
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153 |
CleanProject Manager Feedback | This cast describes how give feedback to a project team member if you are a project manager. | 9 8 09 | Free | View In iTunes |
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154 |
CleanTeam Formation – How Big? | This cast describes how big to size a team when forming it. | 2 8 09 | Free | View In iTunes |
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155 |
CleanWhat To Delegate | This cast recommends simple choices for what to delegate to our directs. | 25 7 09 | Free | View In iTunes |
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156 |
CleanThe Coaching Model Revised - Part 2 | In this cast, we complete our discussion of the Revised Manager Tools Coaching Model. | 19 7 09 | Free | View In iTunes |
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157 |
CleanThe Coaching Model Revised - Part 1 | This cast describes the Manager Tools Revised Coaching Model. | 12 7 09 | Free | View In iTunes |
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158 |
CleanFighting The Downturn Silence | This cast describes how to combat the normal tendency of directs to communicate LESS during a downturn. | 5 7 09 | Free | View In iTunes |
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159 |
CleanSimple DiSC®, Delegation, And Project Management - Part 2 | In this cast, we conclude our conversation on how to delegate and manage projects more effectively based on the DiSC profiles of your team members. | 28 6 09 | Free | View In iTunes |
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160 |
CleanSimple DiSC, Delegation, And Project Management - Part 1 | This cast describes how to delegate and manage projects more effectively based on the DiSC profiles of your team members. | 21 6 09 | Free | View In iTunes |
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161 |
CleanChange Leadership, What's My Visual - Part 2 | In this cast, we conclude our conversation about beginning change efforts in any organization. | 14 6 09 | Free | View In iTunes |
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162 |
CleanChange Leadership, What's My Visual - Part 1 | This cast describes how to begin any effort to change an organization. | 7 6 09 | Free | View In iTunes |
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163 |
CleanProject Manager One on Ones - Part 2 | The conclusion of our discussion on Project Manager One on Ones. | 31 5 09 | Free | View In iTunes |
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164 |
CleanProject Manager One on Ones - Part 1 | This cast explains the basics of how to have One on Ones with project team members who do not report to you. | 24 5 09 | Free | View In iTunes |
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165 |
CleanPhone One on Ones | We've said it a hundred times, but we've never covered the basics of HOW to conduct a One on One on the phone. Clearly it works - Mark has shared that over half of the O3s he's done have been over the phone. Here's how. | 17 5 09 | Free | View In iTunes |
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166 |
CleanCoaching the Meeting Delegation- Part 2 | This cast concludes our discussion on how to coach one of our directs on how to run our staff meeting which we have delegated to them. | 10 5 09 | Free | View In iTunes |
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167 |
CleanCoaching the Meeting Delegation- Part 1 | This cast describes how to coach one of our directs on how to run our staff meeting which we have delegated to them. | 3 5 09 | Free | View In iTunes |
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168 |
CleanStaff Meeting Delegation and Succession Planning | This cast describes how to delegate running your staff meeting as part of succession planning. | 26 4 09 | Free | View In iTunes |
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169 |
CleanOne Less Thing - Free Up Your Calendar | This cast describes an executive priority management technique - One Less Thing - to free up your calendar. | 19 4 09 | Free | View In iTunes |
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170 |
CleanThe Feedback Continuum | This cast describes how to give negative feedback in an escalating way, over time, to improve performance. | 12 4 09 | Free | View In iTunes |
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171 |
CleanSystemic Feedback | What do we do when we've tried giving negative feedback but it doesn't seem to be working? We've given repeated instances of feedback, and yet we don't see a change in a direct's behavior? We give systemic feedback. And it's easy to give - it's just the four step standard feedback model with a change in focus. If you already know how to give standard feedback, systemic feedback is simple to implement...yet its simplicity belies its power. Really well delivered systemic feedback is exceptionally hard to ignore, and lays excellent groundwork for further efforts if the direct doesn't change his or her behavior. | 5 4 09 | Free | View In iTunes |
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172 |
CleanLayoff Communications Part 1: Openly Confidential | This cast how to talk about layoffs when they are being considered. Many managers are torn when it comes to layoffs. Most of us know that when they happen, they're probably inevitable. We understand that layoffs are often a painful necessity (even though they're an admission of failure). We also know that the thought, rumor, or knowledge of layoffs is likely to create questions from our team. Just a rumor of a rumor will induce fear. So what are the rules about communicating about layoffs? What do we say when asked? How should we say it? Can we lie? | 29 3 09 | Free | View In iTunes |
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CleanBad Boss #1 - When You Have Directs | Most of us, when we have an angry and demeaning boss, tend to worry about ourselves first. We have to deal with most of the yelling, and most of the abuse. But if we have directs, we've got an additional responsibility. And our directs may be somewhat sheltered, but our boss can be REALLY threatening and fear‐inducing. We have a relationship of SOME sorts with this bad boss. But it's likely our directs ONLY see our boss at his or her worst. And, we almost always underestimate how much more fear our directs feel for their "skip‐boss" than we do. We've got to talk to our directs about this kind of boss, in a professional way, and we've got to have a consistent approach for dealing with the problems an angry and demeaning boss creates for our team. Here's how. | 22 3 09 | Free | View In iTunes |
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174 |
CleanDeciding Between Two Good Candidates | This cast describes how to decide between two good candidates in a hiring situation. We're NOT going to tell everyone who's trying to decide between two candidates whom they should pick. What we are going to do with this cast is tell you what factors are most effective in determining whom to hire, as well as walking you through a simple process for the decision. | 15 3 09 | Free | View In iTunes |
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175 |
CleanThe Heart of Feedback | This cast describes behaviors for managers to engage in to ensure that they deliver feedback ethically and professionally. Mark recently had an experience that was somewhat chilling for him. He was talking to a manager who wanted to show him how good he was at improving. This was a High D, forceful manager who described himself as "a recovering jerk". He was following the Manager Tools Feedback Model, but wasn't getting results? Why is that? Because he was violating the purpose of feedback, to encourage effective behavior. Feedback that meets the purpose of feedback must come from a positive place, from emotions of love and not fear, of respect and not intimidation. We have a series of recommendations for all of us to do before we give feedback, so that we all stay mindful of WHY we're giving feedback, and what its purpose is: to encourage effective behavior. | 8 3 09 | Free | View In iTunes |
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CleanEffective Meetings - No Laptops | This cast describes why and how to run your meetings without laptops. | 1 3 09 | Free | View In iTunes |
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177 |
CleanThe Starter Feedback Model - Part 2 | In this cast, we complete our 2-part series on the Starter Feedback Model, an EVEN SIMPLER method for delivering feedback. | 22 2 09 | Free | View In iTunes |
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178 |
CleanThe Starter Feedback Model - Part 1 | This cast describes an EVEN SIMPLER method for delivering feedback to help those managers who are struggling to implement it. | 15 2 09 | Free | View In iTunes |
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179 |
CleanHow To Handle Two Viable Job Candidates | This cast describes what to do when a manager has two candidates for a job that meet the standard, but you can only offer one candidate. Note: During the show, we refer to an older podcast on How to Make an Offer that you may find of value as well. | 8 2 09 | Free | View In iTunes |
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CleanManager Tools ONE DAY Effective Manager Conference Washington DC Area | March 24, 2009 - Embassy Suites Dulles - North/Loudon We’re pleased to offer you the first ever opportunity to attend a ONE DAY Effective Manager Conference (EMC) on March 24th in the Washington DC area. For more details on the conference, please visit our Washington DC Effective Manager Conference Page. | 5 2 09 | Free | View In iTunes |
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181 |
CleanBench Development in a Downturn | This cast discusses a way to build your recruiting "bench" during market downturns. Maybe we can't hire anybody when the economy is soft. But there are lots of people looking. Maybe we can offer to help, and create or strengthen a relationship. | 1 2 09 | Free | View In iTunes |
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CleanHorstman's Law of Project Management - Part 4 | Part 4 of our series on Horstman's Law of Project Management. | 25 1 09 | Free | View In iTunes |
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183 |
CleanHorstman's Law of Project Management - Part 3 | Part 3 of our series on Horstman's Law of Project Management. | 18 1 09 | Free | View In iTunes |
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184 |
CleanHorstman's Law of Project Management - Part 2 | Part 2 of our series on Horstman's Law of Project Management. | 11 1 09 | Free | View In iTunes |
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CleanHorstman's Law of Project Management - Part 1 | In this cast we describe Horstman's Law of Project Management: Who Does What By When. We've talked and joked about it many times, and this cast will put to rest the details of Horstman's Law of Project Management (HLPM). Mark came up with it several years ago, to help a group of young managers get over their fear of working on fairly complex software development projects. It was actually born over a dinner at Mexican restaurant in Dallas! The concept is simple: all projects are simply tasks, done by people, within certain time frames. Despite all protestations to the contrary, no matter how complex the project, they all boil down to who is responsible for doing something, what they're responsible for, and when they have to have it done by. Complex tools can be helpful, but only on really large projects (and almost nobody looks at them anyway ;-) ). Keep it simple with HLPM. Here's how. | 4 1 09 | Free | View In iTunes |
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186 |
CleanCareer Tools Cast #3: What Do You Want To Do? | This cast explains an important career search question, and how to answer it: "What do you want to do, and where do you want to do it?" You're going to be asked this question, and you have to know how to answer it, without limiting yourself. It's one of those fleeting career moments whose outcome is defined likely BEFORE the moment arrives. | 29 12 08 | Free | View In iTunes |
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187 |
CleanChange Briefings Preparation Rule #1: Individuals, Not Arguments | In this cast we debunk the myth that change briefings are about logic, and suggest a different path: persuading individual team members. You're going to be asked to lead, or at least brief on, change efforts that your organization is engaged in. Regardless of whether it's your idea or someone else's, you don't win people's energy to your cause by showing how right you are. You win their support by showing them why this plan works for THEM. | 28 12 08 | Free | View In iTunes |
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CleanHarvesting Annual Reviews | This cast discusses a way to harvest our work on annual reviews for use during layoff discussions. Nobody likes preparing annual reviews. Even those of us who are good at it know that far too often they sit on someone's desk, unused. But during a downturn, Annual reviews are an important piece of raw material that helps effective managers deal with a Steel Cage Death Match meeting. | 21 12 08 | Free | View In iTunes |
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189 |
CleanCareer Tools Cast #2: The First Rule of Higher Education - Get Good Grades | This cast makes the case for the most important thing you do at the beginning of your professional life: get good grades in College/University. This is the first in a series of what surely will be many Career Tools casts about college and university as preparation for one’s professional adult life. As with so many other [...] | 18 12 08 | Free | View In iTunes |
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190 |
CleanSmart Interviewing In A Downturn | This cast describes how to interview effectively during a downturn, particularly for difficult to fill positions. When you get to fill a position during a down market, it usually means it's a critical position, and/or one that's been open a long time. Because you're in a buyer's market, it's usually pretty easy to find a [...] | 14 12 08 | Free | View In iTunes |
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191 |
CleanCareer Tools Cast #1: How to Handle Location in an Interview | This cast describes a simple way to handle the interviewing question, “What's your location preference?” Many people lose great job opportunities because they don't know how to talk about WHERE they want to work without scaring the recruiter. There's a right way to do it. It's okay to prefer a certain location … but [...] | 10 12 08 | Free | View In iTunes |
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192 |
CleanHow to Provide a Reference | This cast describes effective ways to provide references when asked. Your directs and former directs are going to ask you to provide them references. Yet you've probably heard that providing references is generally frowned upon. More and more, HR says you can't. But you can. | 7 12 08 | Free | View In iTunes |
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193 |
CleanSimple Stakeholder Decision Analysis Tool | This cast explains a simple technique to consider the impact of decisions on multiple stakeholders. Decision-making (which is more than choosing!) is a core part of our jobs as managers. But yet again, there’s not a lot of training or development spent on it. Everyone hates learning it on their own…but then they visit [...] | 30 11 08 | Free | View In iTunes |
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194 |
CleanFacilitating Ground Rules to Start a Meeting | This cast shows how to facilitate the capture of Ground Rules when starting a meeting. Finally we return to discussing presentations! Both Mark and Mike have recently been in the audience for professional presentations, and it was an eye opening experience for both of us. We think every manager – and by definition if you’re a manager you have to assume you’re going to be a presenter – ought to have presentation training. And we think we’re the ones to do it. ;‐) | 23 11 08 | Free | View In iTunes |
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195 |
CleanMaking Decisions Effective, Part 2 - One Action! | This cast describes how to make a decision effective by NOT working on other actions or plans after you’ve decided. Too many of us feel good about a “decision” we’ve made (when actually it was a choice, and not a decision), and then we mess up the “decision” by failing to act aggressively on it. [...] | 16 11 08 | Free | View In iTunes |
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196 |
CleanBoss One-on-Ones - Professional Updates | This cast describes a way to approximate One on Ones (O3s) with your boss. We’ve been asked this question so many times, it’s really amazing that we’ve waited this long to publicize widely the same answer we’ve given so many listeners and members. We know, we know: you want to have One on [...] | 9 11 08 | Free | View In iTunes |
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197 |
CleanRace, Don't Chase - Part 2 | During this show, we conclude our conversation on “Race, Don't Chase”. | 2 11 08 | Free | View In iTunes |
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198 |
CleanAudio Blog: Twitter, I Don't Like It | I'm sure there are going to be a few people very upset with me. I frankly don't care. I do not like Twitter. I've used it, and I don't like it, and I'll tell you why. Because if you're a manager, and as we like to say, if you're an executive, which is not as exclusive [...] | 29 10 08 | Free | View In iTunes |
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CleanRace, Don't Chase | Most any manager can manage well, or at least look good managing, when times are good. Retention is as easy as it will ever be, budgets tend to grow to hide lack of controls, and others want to join your team, so hiring is easy too. But during tough economic times, the professional manager has to [...] | 26 10 08 | Free | View In iTunes |
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200 |
CleanAudio Blog: Stories At Work | At some point, we are going to do a couple of podcasts, perhaps 10, 20, 30, I don't know, regarding culture in the workplace. A big part of culture at the workplace is stories we tell one another. I read a “Harvard Business Review article” a while ago, it may have been over a year ago, [...] | 22 10 08 | Free | View In iTunes |
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201 |
CleanMaking Decisions Effective | Mark has been re-reading Peter Drucker's The Effective Executive for the billionth time lately. Every time he reads it, something different strikes him. This time he was looking to get some validation that Drucker believed that consensus is overrated (it is), and he stumbled across this gem. It's two simple sentences, but as [...] | 19 10 08 | Free | View In iTunes |
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202 |
CleanAudio Blog: Toast | Some of you have probably heard me talk about this before. Email is a scourge on all of us, most days. I see all kinds of email behavior, all the time - at clients, everywhere I go. And the one thing that surprises me the most, and this goes back to some comments I made [...] | 16 10 08 | Free | View In iTunes |
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203 |
Clean5 Ways to Master Horstman's 3rd Law of Interviewing (Part 2) | In today's cast, we conclude our conversation on Horstman's 3rd Law of Interviewing. As always, if you're new to Manager Tools and haven't listened to the first part, you may wish to go back and listen to that first. | 12 10 08 | Free | View In iTunes |
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204 |
CleanAudio Blog: Three Way Economic Systems | And the answer really is folks: they don't work. When you think about almost any economic system that exists today, there is a buyer and a seller. The seller has something the buyer wants and the buyer expects the seller to give him or her a fair price. There is an inherent negotiation that happens [...] | 10 10 08 | Free | View In iTunes |
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205 |
CleanCareer Crisis Email | This cast describes your initial communications with a friend or associate whose career is at risk, for whatever reason. We read in the Wall Street Journal this week about a bank failure in the US due to the mortgage/debt crisis the markets are facing. As it turns out, we have several Manager Tools members there, [...] | 5 10 08 | Free | View In iTunes |
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206 |
CleanFREE Career Crisis Skills Conference - NYC, 18 October | Manager Tools will present a FREE, one day Career Crisis Skills Conference, on 18 October, to help those affected by the financial and credit market troubles. We will conduct the training/seminar at the Marriott East Side in Manhattan (map, sw corner 49th and Lex), from 9 a.m. to 5 p.m. There will be room for 300 attendees [...] | 3 10 08 | Free | View In iTunes |
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207 |
CleanOur New Audio Blog, and “Transitions Lenses” | The Audio Blog is going to be a regular installment of Manager Tools. Our intent is to provide you information on about a weekly basis about things that interest us that we find different or amusing or surprising about management that perhaps don't make a strong enough case to be a podcast, or in many [...] | 1 10 08 | Free | View In iTunes |
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208 |
Clean5 Ways to Master Horstman's 3rd Law of Interviewing (Part 1) | Lately, we've gotten lots of questions from our 28,000+ members about our interviewing series. Because of the uncertainties many are facing today, we thought it might be helpful to return to our guidance on interviewing. Horstman's 3rd Law of Interviewing: We'll Take 90% Less Ability for 10% More Attitude Every Day of the Week. When the market [...] | 28 9 08 | Free | View In iTunes |
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209 |
CleanI Hate My New Job | This cast describes steps to take when you realize early in a job that you don't like it. One of the things that has changed as individuals have had to take over their own career management is more mistakes made by younger professionals. Years ago, larger organizations had a more complete HR approach, and managed their [...] | 21 9 08 | Free | View In iTunes |
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210 |
CleanFeel, Felt, Found | This cast describes a simple verbal tool for addressing tension, conflict or other ineffective emotions in the workplace. Mark has finally gotten around to writing this cast down! Every time Mark teaches this technique to an executive or manager, he turns to Mike and says, “we gotta make this a cast.” And then he doesn't. When [...] | 14 9 08 | Free | View In iTunes |
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211 |
CleanRolling Out the Manager Tools' Trinity - Part 4 | This cast includes Part 4 of our discussion on how to implement the Manager Tools' Management Trinity (One on Ones, Feedback, Coaching). | 7 9 08 | Free | View In iTunes |
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212 |
CleanAtlanta Effective Manager Conference Overview | November 11 - 12 , 2008 - Renaissance Concourse Hotel, Atlanta “I have attended Dale Carnegie, American Management Association, etc conferences and the MT conference blew them away!” - Jeff Vose, 2007 Conference Attendee Mark and I are pleased to announce our Effective Manager Conference, November 11 - 12, at the Renaissance Concourse Hotel, Atlanta, Georgia. We guarantee it [...] | 3 9 08 | Free | View In iTunes |
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213 |
CleanRolling Out the Manager Tools' Trinity - Part 3 | This cast includes Part 3 of our discussion on how to implement the Manager Tools' Management Trinity (One on Ones, Feedback, Coaching). | 31 8 08 | Free | View In iTunes |
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214 |
CleanRolling Out the Manager Tools' Trinity - Part 2 | This cast includes Part 2 of our discussion on how to implement the Manager Tools' Management Trinity (One on Ones, Feedback, Coaching - and Delegation!). | 23 8 08 | Free | View In iTunes |
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215 |
CleanRolling Out the Manager Tools' Trinity - Part 1 | This cast describes how to gradually implement Manager Tools' Management Trinity (One on Ones, Feedback, Coaching - and Delegation!). We've been asked a thousand questions about what to do and when to do it when it comes to the Management Trinity, and we've finally gotten frustrated enough to do something about it. We assumed that [...] | 17 8 08 | Free | View In iTunes |
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216 |
CleanThe Meeting Introduction for Large Groups | This cast describes how to use the Manager Tools Meeting Introduction Tool For Large Groups - up to 100 Attendees! We get asked all the time, “how big a group have you ever used the Meeting Introduction Tool with?” The answer is 110. It is Mark's favorite Manager Tool because everyone can use it, it [...] | 10 8 08 | Free | View In iTunes |
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217 |
CleanBusiness Travel - Packing | For years pundits have been predicting that technology (videoconferencing, etc.) will lead to the decline and death of business travel. We here at Manager Tools don’t agree. We're human, and humans do better with face to face connections to ensure a complex project does well. Technology has led to the globalization of [...] | 3 8 08 | Free | View In iTunes |
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218 |
CleanJohn Lucht Interview - Part 3 of 3 | In this cast, we cover part 3 of our conversation with John Lucht, premier executive recruiter and author of “Rites of Passage”. Note: John's website can be found here: RiteSite.com | 28 7 08 | Free | View In iTunes |
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219 |
CleanBoomerangs! (repost) | [Note: This is a repost of a previous corrupt podcast file.] This cast describes how to increase your chances of re-hiring someone who has left your organization. They're called Boomerangs! There really IS a war for talent going on today. Demographics are in many ways working against us, reducing the labor pool, as well as changing [...] | 27 7 08 | Free | View In iTunes |
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220 |
CleanJohn Lucht Interview - Part 2 of 3 | In this cast, we cover part 2 of our conversation with John Lucht, premier executive recruiter and author of “Rites of Passage”. Note: John's website can be found here: RiteSite.com | 21 7 08 | Free | View In iTunes |
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221 |
CleanThe MySpace Cast - Part 2 of 2 | In today's cast, we conclude our conversation on Myspace and social networks. As always, if you're new to Manager Tools and haven't listened to the first part, you may wish to go back and listen to that first. | 19 7 08 | Free | View In iTunes |
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222 |
CleanJohn Lucht Interview - Part 1 of 3 | We have a special treat for you … as a matter of fact, today we're publishing the very first podcast with someone other than Mark and Mike. Mark and Mike recently had an opportunity to meet with John Lucht. In this show, you get to hear the first part of the 90 minute interview. If [...] | 15 7 08 | Free | View In iTunes |
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223 |
CleanThe MySpace Cast - Part 1 of 2 | This cast gives guidance for managers' use of Social Networking Sites like MySpace and FaceBook. If you're one of our younger listeners, members, or premium subscribers, with less than 5 years in the workforce, chances are you have a MySpace or a FaceBook page. You stay in touch with friends, let people know what you're [...] | 13 7 08 | Free | View In iTunes |
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224 |
CleanSharing Your References | This cast tells you how to handle requests for your references when engaged in a job search. Even though “References Available Upon Request” is no longer a good idea, reference CHECKING is on the rise and will only increase in the coming years. It seems like since resumes don't include the age-old line - the why [...] | 6 7 08 | Free | View In iTunes |
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225 |
CleanHow to Coach Directs on Interpersonal Skills - Part 2 | On today's cast, we complete our discussion on coaching directs on interpersonal skills. Of course, if you haven't listened to last week's cast, you may want to start there. | 29 6 08 | Free | View In iTunes |
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226 |
CleanHow to Coach Directs on Interpersonal Skills - Part 1 | This cast tells you how to begin a process of coaching a direct on interpersonal skills. Soft Skills! How many times have you heard, “hired for technical skills, fired for (lack of) people skills”? It may be common wisdom (an oxymoron if there ever was one), but it's still true. The path to greater success [...] | 22 6 08 | Free | View In iTunes |
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227 |
CleanSan Francisco Effective Manager Conference Overview | We've been asked a number of times recently for more information about the Effective Manager Conference we're holding in San Francisco, July 22 - 23. Although we used to put out a special cast each time we hosted a conference, we haven't done that of late. So, for those who asked, here you go. [...] | 20 6 08 | Free | View In iTunes |
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228 |
CleanManaging in a Matrix Organization - Part 2 | In this cast, we finish our conversation on how to manage effectively in a Matrix Organization. By now, you know why matrix organizations exist (and why we don't like them). In today's cast, we talk about what you DO to be effective in matrix organizations. | 15 6 08 | Free | View In iTunes |
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CleanThe Manager Tools Effective Communications Conference | September 9-10, 2008 – Hilton Palacio Del Rio Hotel, San Antonio, TX “Communication is What The Listener Does” - Peter Drucker We are pleased to announced our first ever Effective Communications Conference! Communication is so critical to every manager, and yet so few seem to do it well. Join us in San Antonio to learn how to be [...] | 12 6 08 | Free | View In iTunes |
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230 |
CleanManaging in a Matrix Organization - Part 1 | This cast describes how to manage effectively in a Matrix Organization. (Not that we recommend it ) We've finally succumbed to the steady drumbeat of requests for “The Manager Tools Way” of dealing with how to survive and thrive in a matrix organization. A couple of years ago, Mark said he'd never [...] | 8 6 08 | Free | View In iTunes |
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231 |
CleanHow To Create A Simple Behavioral Interview Question | This cast describes how to create a simple behavioral interview question. We believe that behavioral interviewing is the best systemic form of interviewing evaluation a manager can use. There's nothing that even comes CLOSE. Sure, there are those who think testing is important, and we don't disagree. But we also think that a [...] | 2 6 08 | Free | View In iTunes |
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232 |
CleanEffective Meetings Behavior Part 5 - Posture | We're all in meetings all the time, right? So how come there's not an instruction manual? We all complain about them. But no one seems able or willing to do something about it. We will. We shared - 3 years ago - our recommendations on how to RUN an Effective Meeting. [...] | 26 5 08 | Free | View In iTunes |
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CleanOne Kind Thing | This cast shares a simple technique for managers to be kind to their directs. Many of our casts address specific problems that managers face. It's easy to forget that management is an inherently human endeavor. And when it comes to our humanity, all the technology in our modern world doesn't take the place of [...] | 18 5 08 | Free | View In iTunes |
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234 |
CleanHow to Remember Names | This show describes a couple of simple techniques to help you remember people's names. Whether we like it or not, other people are part of our professional lives. And, as Dale Carnegie sagely noted, “A person's name, to that person, is the sweetest and most important sound in any language.” But how to remember [...] | 11 5 08 | Free | View In iTunes |
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235 |
CleanMeal Interviews (Part 2 of 2) | This podcast is the second of two on the subtleties associated with being interviewed during a meal. | 4 5 08 | Free | View In iTunes |
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CleanMeal Interviews (Part 1 of 2) | This podcast details all the subtleties associated with being interviewed during a meal. We have NO EXCUSE for why we didn't do this podcast 2 years ago. We get this question all the time, so much so that we're making it part of the standard weekly show rather than restricting it to the interview tool. [...] | 27 4 08 | Free | View In iTunes |
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CleanResume Update 2008 | This cast updates one of our most popular casts Your Resume Stinks [October 31, 2005] with learnings from our community and some timely recommendations regarding recent trends. And, in this cast, we make a very exciting New Product Announcement! The Link: Manager Tools Resume Service Description | 20 4 08 | Free | View In iTunes |
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238 |
CleanThe Manager Tools Talent Scouting Averages | This cast describes a technique for measuring your team and/or organization's ability to recognize talent. Many managers mistakenly fail to connect the process of hiring with the later successes and failures of the organization. When someone doesn't work out, particularly if it's 3-5 years after they were hired, very few managers think that the problem [...] | 13 4 08 | Free | View In iTunes |
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239 |
CleanThe Interview Results Capture Meeting | This cast explains how to capture interview results in a fast and simple meeting. One of the things we have learned over the years is that bad hiring is easy, and good hiring is hard. It's easy to hire someone who isn't going to work out – just do one interview, don't dig for details, [...] | 6 4 08 | Free | View In iTunes |
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240 |
CleanHow to Give Feedback About Attire | This cast describes how to give feedback about your employees' attire. Mark once was asked to adjudicate a discussion between two managers (one new, one experienced). The issue? “Should a manager give feedback about the clothes an employee is wearing?” Mark sided with the manager who said no, you shouldn’t. If you're surprised, listen in! | 30 3 08 | Free | View In iTunes |
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241 |
CleanThe First Rule for New Managers | In this cast, we share the First Rule For New Managers: the most important recommendation for someone taking over a team. We have been asked hundreds of times for guidance on what to do as a new manager, and we're finally ready to start rolling out this series of casts. This first cast will probably [...] | 23 3 08 | Free | View In iTunes |
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CleanThe Management Trinity - Delegation | This cast explains our rationale for why Delegation is the 4th Member of our Management Trinity. Ah, the FOURTH member of the Trinity. We did this for two reasons – one, to make it easier to remember. Two, because you simply cannot grow an organization profitably without Delegation. You can grow the profitability of [...] | 16 3 08 | Free | View In iTunes |
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CleanThe Management Trinity - Coaching | This cast describes the role of Coaching in the Management Trinity, and makes a KEY recommendation regarding development of directs and performance management. This week, we cover the Coaching Model's inclusion in the Management Trinity. It’s BY FAR the least used of the Trinity. That's too bad, because it only takes 5 minutes a [...] | 9 3 08 | Free | View In iTunes |
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CleanThe Management Trinity - Feedback | This show describes the The Feedback Model's inclusion in the Management Trinity. We continue here our recent theme of revisiting the high level rationale and actions involved in the Management Trinity. In our discussion of feedback, we talk about the basics, of course: What the Feedback Model gives the effective manager, and how the effective [...] | 2 3 08 | Free | View In iTunes |
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245 |
CleanThe Management Trinity - One on Ones | This cast begins our series on the the Management Trinity, and our reasons for each of its three (four) components: One on Ones, Feedback, Coaching and Delegation. We’ve talked about the Management Trinity for nearly three years, but we’ve never really laid out specifically how and why it works. The best managers we know [...] | 24 2 08 | Free | View In iTunes |
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246 |
CleanOne on Ones for the DIRECT | How can you have a great One on One with your boss? How can you get the the most out of the most valuable recurring communication investment you make? This is an important question … and it seems that a lot of managers DO NOT ask it. Some of the managers who [...] | 17 2 08 | Free | View In iTunes |
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247 |
CleanHow to Introduce People | This cast explains how to introduce one person to another in social and business settings. We surprised some of our members a couple of years ago when we included podcasts on how to attend a party, and how to introduce oneself to someone else. Some saw this as “etiquette”, which the modern business world had, [...] | 10 2 08 | Free | View In iTunes |
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248 |
CleanMT Goals Examples | This cast gives numerous simple examples of Manager Tools' ‘MT Goals': Goals that are Measurable and Time-Based. Our MT Goals 3-part cast generated a great deal of enthusiasm. A lot of managers are thinking right now about what their goals are or will be for this calendar year. And, a lot of managers struggle [...] | 3 2 08 | Free | View In iTunes |
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249 |
CleanThe Annual Layoff Immunization (Part 2 of 2) | This week, we conclude our conversation on the Manager Tools Annual Layoff Immunization Guidelines. | 27 1 08 | Free | View In iTunes |
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250 |
CleanThe Annual Layoff Immunization (Part 1 of 2) | We received lots of comments and email regarding our show regarding the first rule of layoffs. While our recommendation struck some folks the wrong way - “finances rule??” - those who HAD been laid off told us we were dead solid perfect. The fact is, we did not expect three years ago to get [...] | 20 1 08 | Free | View In iTunes |
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251 |
CleanHow to Set Annual Goals (Part 3 of 3) | In this cast, we complete our series on setting annual goals with Mark's story of John and the Gate Guards. Although “merely” a story, don't fool yourself … there are valuable lessons in there! | 13 1 08 | Free | View In iTunes |
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252 |
CleanHow to Set Annual Goals (Part 2 of 3) | In this cast, we continue our conversation on setting annual goals. Last week we discussed our general thoughts on Goals, and particularly our thinly-veiled disdain for SMART goals. Today, we continue our conversation and discuss our core rules for setting goals. Next week, we'll conclude the series with our story of “John and the Gate Guards.” | 6 1 08 | Free | View In iTunes |
| Total: 252 Episodes |
Customer Reviews
Best Podcast on Air
This is a must...the best on air. Practical, no nonsense, and makes management seem so straightforward...then you go to work and realise you need to listen longer !
Step by step to management excellence.
I challenge you to listen to an MT podcast and not find something you can use today to make your workplace better, even if you're not a manager. It's easy to follow, funny and great audio quality. And.. if you've got any questions, there's a whole community to help you with your specific problem at manager-tools.com/forums.
Excellent behaviour based management podcast
Good practical information with a fine balance of management and business theory, combined with practical, experience based guidance. Helps introduce some of the basic elements of working behaviour and practise for managers and staff who want to be more effective, with their colleagues and for their company.
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