foodpanda: Food & Groceries 4+

Few days back I ordered through FP but order came very late almost 2 hrs. I took the order and also paid full money. But 30 min later FP support called me and apologised for the late delivery and offered to refund the money. Such was their service that they refunded the whole amount without even asking. This has turned me into a loyal customer of FP and prompted me to right a review about the good service. Keep it up guys.

No star..... bad experience......
This is my 1st order and Last order i m purchase food 5 khiri and loolypoop to pay all money but customers care call me and saying to me 1sweet dish(khiri) are not available choose another different dish so i m choose different sweet gulabjambul.. then few minutes later restaurant man call me and say sorry sir gulabjambul not available so try another sweet... then i complaint to app live chat and telling all matter.... customer care executive said to me sorry sir this is sweet dish'Gulabjambul' not available pls try another sweet or choose other restaurant.... then i m choose other restaurant but customer care executive said to me sorry gulabjambul is not this restaurant pls try other sweet so customer suggest to me Kulfi Faluda but few sec later customer care saying to me this restaurant loolypoop is not available pls choose other food dish... i m choose to Chicken tandoori.. then customer vare wait fee minute and saying 'sorry minimum order values 400 this restaurant
To place order with this restaurant we'll need to add one extra item and you will have to pay via card or net banking...

They give delivery time of 60 mins. After 60 mins I contact the customer care chat they said that they'll check and get back to me. I got an SMS that my order will come in another 20 mins but instead they took 40 mins. So on the whole instead of waiting for 1 hour I had to wait for 1 hour and 40 mins for my order. Last time also the same thing happened with ordering from Foodpanda. Their delivery team is seriously taking customers for granted and so that people don't cancel their order they removed cash on delivery option. Swiggy is much better as it gives live tracking of delivery person. Foodpanda doesn't even provide the contact details of the delivery person. My last order was yesterday, so long Foodpanda.