Business operations - for iPod/iPhone
by The Open University
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Description
This series of tracks examines the operations management in four service industries. Each has unique problems associated with their sector but they all have operational processes to ensure smooth delivery of their product. Material is taken from The Open University Course T883 Business operations: delivering value.
| Name | Description | Released | Price | ||
|---|---|---|---|---|---|
|
1 |
Business operations | A short introduction to this album. | 3/25/10 | Free | View In iTunes |
| 2 | Transcript -- Business operations | A short introduction to this album. | 3/25/10 | Free | View In iTunes |
| 3 | VideoBMI Baby: Outsourcing and cost management | How outsourcing can reduce costs and the importance of teamwork | 9/3/08 | Free | View In iTunes |
| 4 | Transcript -- BMI Baby: Outsourcing and cost management | How outsourcing can reduce costs and the importance of teamwork | 9/3/08 | Free | View In iTunes |
| 5 | VideoBMI Baby: business model | Looking at the operations of budget airline BMI baby. | 9/3/08 | Free | View In iTunes |
| 6 | Transcript -- BMI Baby: business model | Looking at the operations of budget airline BMI baby. | 9/3/08 | Free | View In iTunes |
| 7 | VideoElm Surgery: a surgery as a small business | Managing a general practice in the UK and the importance of a business approach within the NHS | 9/3/08 | Free | View In iTunes |
| 8 | Transcript -- Elm Surgery: a surgery as a small business | Managing a general practice in the UK and the importance of a business approach within the NHS | 9/3/08 | Free | View In iTunes |
| 9 | VideoElm Sugery: Staffing | The response of the doctors' surgery to greater demands from their patients | 9/3/08 | Free | View In iTunes |
| 10 | Transcript -- Elm Sugery: Staffing | The response of the doctors' surgery to greater demands from their patients | 9/3/08 | Free | View In iTunes |
| 11 | VideoElm Surgery: Measuring and maintaining performance | Utilising staff feedback to improve the doctors' surgery | 9/3/08 | Free | View In iTunes |
| 12 | Transcript -- Elm Surgery: Measuring and maintaining performance | Utilising staff feedback to improve the doctors' surgery | 9/3/08 | Free | View In iTunes |
| 13 | VideoFuller's Brewery: Introduction | Fullers: A traditional brewery using modern operational management systems | 9/3/08 | Free | View In iTunes |
| 14 | Transcript -- Fuller's Brewery: Introduction | Fullers: A traditional brewery using modern operational management systems | 9/3/08 | Free | View In iTunes |
| 15 | VideoFuller's brewery: Management | The day to day management of the brewery and the challenges it presents | 9/3/08 | Free | View In iTunes |
| 16 | Transcript -- Fuller's brewery: Management | The day to day management of the brewery and the challenges it presents | 9/3/08 | Free | View In iTunes |
| 17 | VideoIntroducing the case studies | The importance of operations management to business and how the principals remain the same regardless of the business involved | 9/3/08 | Free | View In iTunes |
| 18 | Transcript -- Introducing the case studies | The importance of operations management to business and how the principals remain the same regardless of the business involved | 9/3/08 | Free | View In iTunes |
| 19 | VideoSumming up the case studies | The importance of good operations managers in all industries and services | 9/3/08 | Free | View In iTunes |
| 20 | Transcript -- Summing up the case studies | The importance of good operations managers in all industries and services | 9/3/08 | Free | View In iTunes |
| 21 | VideoVue: The right film at the right time | Behind the scenes at the Vue cinema complex to see operations management in practice | 9/3/08 | Free | View In iTunes |
| 22 | Transcript -- Vue: The right film at the right time | Behind the scenes at the Vue cinema complex to see operations management in practice | 9/3/08 | Free | View In iTunes |
| 23 | VideoVue: The balance scorecard | Maximising profits and customer satisfaction and minimising loss. Vue uses a balance scorecard system to assess its performance | 9/3/08 | Free | View In iTunes |
| 24 | Transcript -- Vue: The balance scorecard | Maximising profits and customer satisfaction and minimising loss. Vue uses a balance scorecard system to assess its performance | 9/3/08 | Free | View In iTunes |
| 25 | VideoVue: Peak-time perfect | How Vue hopes to maintain and improve its venues via a system of checks and a culture of inclusion | 9/3/08 | Free | View In iTunes |
| 26 | Transcript -- Vue: Peak-time perfect | How Vue hopes to maintain and improve its venues via a system of checks and a culture of inclusion | 9/3/08 | Free | View In iTunes |
| Total: 26 Episodes |
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