Retail S1
by SIT TV Production Unit
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Description
Melisa Jones and Jared Ada have some fun but at the same time learn plenty when they visit five retail outlets and try to help their customers. In this series you learn about the importance of knowing your product and meeting your customers' needs as well as a whole heap of other retail essentials.
| Name | Description | Released | Price | ||
|---|---|---|---|---|---|
| 1 | VideoEpisode 1 (Real Good Value) | Jared Ada keeps tabs on Melisa Jones when she goes to Real Good Value to find out about retail. Shane Soper explains the need to have good product knowledge and shows her how to handle money systems and operate the till and eftpos machine. How to handle returns and customers is also dealt with. | 11/17/08 | Free | View In iTunes |
| 2 | VideoEpisode 2 (Farrys) | This time it's Jared Ada's turn in the hot seat. Women's fashion is not his forte. Tiffany of Ferrys fills him in on what's needed to clear old stock to make room for the new season's garments. She explains the way the store is laid out and how garments are best displayed. She gives him tips on handling customers and Jared has a torrid time when he has to find something sexy for a customer. | 11/17/08 | Free | View In iTunes |
| 3 | VideoEpisode 3 (PlaceMakers) | Jared Ada gets revenge and watches from a safe distance while Melisa Jones drops into PlaceMakers to sell hardware. Derelle Polaschek emphasises the importance of staff training so they can work in any department and handle point of sale transactions. Safety issues are highlighted. Melisa has a shot at selling an impact drill to a customer who wants a jigsaw and still has trouble at the till. | 11/17/08 | Free | View In iTunes |
| 4 | VideoEpisode 4 (Toyworld) | Jared Ada can't wait to get into all those cool electronic toys but finds there's more work than play in this game. Dealing with the Christmas rush is a great time for Diana Easson of Toyworld, but is not for the fainthearted. Jared finds out there's more to the display than meets the eye, and he finds out about franchises and chains. Things get tricky when he has to answer tough questions about toys for a six-year-old girl, and he also has trouble at the till. | 11/17/08 | Free | View In iTunes |
| 5 | VideoEpisode 5 (Car Sales) | Melisa Jones gets some training from Jason Taylor of More Affordable Cars and learns about the process of sourcing cars, making them presentable for sale, security at the car lot, and what features are popular. She shines when it comes to sales skills. | 11/17/08 | Free | View In iTunes |
| Total: 5 Episodes |
