Leading with Emotional Intelligence
By VoiceAmerica™
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Podcast Description
Leading with Emotional Intelligence,Esther Orioli,VoiceAmerica,Business,Management,Marketing,internet
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Special Encore Presentation: EQ and The IT Guy (and other IQ-Centric Professionals) | Show me the numbers! Show me the data! You’ve heard this mantra before. As leaders we have all had to deal with colleagues, supervisors and team members who doubt the real impact of emotional intelligence at work. In fact, some of the most resistant to embracing EQ are the ones most in need of its benefits. While programmers, accountants, lawyers, and engineers are often thought to lead the hit parade of ‘doubting Thomases’, they are not by any means the only ones. So how do you get people in these and other IQ-centric fields to recognize and utilize the valuable assets that come from developing and using their EQ? On this week’s episode of LEI, Esther Orioli and her featured guest Laurie Hillis discuss the business case for building EQ, how to coach senior leadership in high tech environments, and the logical, practical, simple mechanisms that all people can implement to get the benefits of bringing their emotional brain into the mix. | 5/23/12 | Free | View In iTunes |
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Special Encore Presentation: A Boomer, An Xer And A Millennial All Walk Into The Office: EQ For The Generations | You’re the leader, charged with managing, motivating and getting work done through other people. Other people of different generations, genders, management status, backgrounds, and cultures who have different values, ideas, ways of communicating and getting things done. As roles constantly evolve and rules are being rewritten at work are there any constants that leaders can build on to satisfy and motivate the masses? Where does emotional intelligence fit in and how is it being defined and used by each group? On this week’s episode of LEI, Esther Orioli and her featured guests, Sindri Anderson and Pamela Hopkins of Enact Global Consulting, discuss how leaders can play to the strengths of diversity, Boomers, Gens X, Y and Z and why assessing and developing EQ strengths and vulnerabilities is an easy-to-implement solution for making all your “other people” into one cohesive team. | 5/16/12 | Free | View In iTunes |
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Special Encore Presentation: EQ and The When-Then Syndrome | How many times have we heard people say that when they reach some particular goal or dream then they will be happy. Whether it’s getting that promotion, finding true love, losing weight, finishing school, or going into business for oneself, it almost always involves waiting for something else to happen first. We call it the “when..then” syndrome. The bad news: Scientific evidence now shows that the longer you wait for something to occur, the less likely it is to happen regardless of how much you want it. The good news: Don’t despair - the power to make things happen lies within us, is not that difficult to access, and it’s not just emotional, it’s biochemical.. This week on LEI join Esther Orioli, and her featured guest Dr. Julia Shumelda, for a fascinating discussion about and get the secrets to reversing the “when then” syndrome. Find out how one simple EQ skill can change your biochemistry, bolster your resilience, and instill neuro conditions that stoke creativity. | 5/2/12 | Free | View In iTunes |
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Special Encore Presentation: Keeping It Up, Excelling Under Pressure | You’re the leader so all eyes are on you – managing projects, motivating staff, presenting to clients and colleagues, staying on top of the latest information and technology, attracting and retaining clients and talent, endless to do lists and deadlines. On top of all that, you supposed to lead by example, inspire others, hit your numbers and make it look easy. How do you keep it up and make things happen on days when you feel overwhelmed, underappreciated or just plain exhausted? This week on LEI Esther delves into the day-to-day grit of leading, how to build your awareness and resilience, and quick tools you can use to increase energy and effectiveness even under pressure. | 4/25/12 | Free | View In iTunes |
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Special Encore Presentation: Who Dropped The Ball? Accountability and Systems Intelligence | “Joe was taking care of that.” “Mary dropped the ball in the meeting.” “I thought the project manager was giving the client a call.” Do any of these phrases sound familiar? Accountability. There’s usually not enough of it in any organization. And it’s one leadership tool that desperately needs to be in the box. As leaders when we hold ourselves and others responsible for things within our control it supports structure and operating norms, builds trust, and helps teams track and measure progress. Lack of accountability often leads to finger pointing, missed deadlines, inertia, empty promises, damaging relationships with clients and colleagues and, ultimately, losing business. On this episode of LEI host Esther Orioli and featured guest Marita Fridjhon, CEO of CRR Global, Inc., discuss making and holding people responsible in the workplace, using Systems Intelligence to create form out of chaos, and how to empower, not micromanage, with accountability. | 4/18/12 | Free | View In iTunes |
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Fighting Flabby Brain: EQ Fitness Tips For Leaders | Most of us would say we aspire to be at our best, to function at our highest levels of mental, physical and emotional fitness. But perhaps the greatest challenge to staying sharp and fit is fighting the natural systems in the body that want us to do things the same old way. As leaders we may find ourselves sidelined at work by our brain’s inclination to use the same old solutions for new problems or to avoid taking a few risks that shake things up. These habitual behavior and thought patterns make it difficult to stay present, to act intentionally, to make decisions based on information in the moment. On this episode of LEI it’s a brain science extravaganza as host Esther Orioli and her featured guest Elizabeth Amini, CEO of Anti-AgingGames.com, talk about brain training, reducing memory loss, increasing focus and how the EQ of the limbic system impacts the IQ/and how to use your EQ to improve your IQ. | 4/11/12 | Free | View In iTunes |
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Rage As A Virtue: How Anger Drives Innovation | Anger has a pretty bad reputation, particularly in the workplace. A raised voice, the tone of an email, and outright yelling all signal somebody’s upset. Your first inclination as a leader may be to invoke a zero tolerance policy or ignore it, but if you stifle it or just let it go you lose something very valuable: Information What can leaders do to help people express frustration and anger while still keeping a work environment that is safe and welcoming? And how can they build on this volatile emotion to bring creative ideas to the table, birth new solutions to do things differently, and drive innovation? In Part 2 of this two-part series on rage in the workplace, leadership and EQ expert Esther Orioli dives in to what anger tells us, how to handle it in the moment and ways to put it to good use. | 4/4/12 | Free | View In iTunes |
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It’s A Touchy Subject: The Intersection of EQ and Sexual Intelligence | In the struggle to become the best leader you can be, what role does sex and sexuality play? Research shows that leaders who are aware of their sexual energy and know how to manage it, spend far less effort denying or containing the power that sexual energy carries. Sexual energy is just that, energy, and it is life giving in a variety of ways. The same components of emotional intelligence – awareness of self and others, consciousness of our life force and how we use it and the capacity to channel that energy in the commission of our life and our work – are also used in the definition of sexual intelligence. One speaks to sexual energy, the other emotional energy. So do the two intelligences have anything in common when it comes to the workplace? And what is the implication for leaders? In this episode of LEI things heat up as EQ expert and host Esther Orioli is joined by featured guest sexologist Dr. Carol Queen for a look at the intersection of EQ and sexual intelligence. | 3/28/12 | Free | View In iTunes |
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Special Encore Presentation: Serendipity and The Double Bind: How Risk Reduction Kills “Ah Ha” Moments | “Be creative!” “Innovate.” “Think outside the box!” Great directives but serendipity, an aptitude for making desirable discoveries by accident, requires a particular set of conditions, often found in startup companies, to have those “Ah Ha” moments. Unlike startups, mature organizations often seek to minimize risk, to strike it from the equation for business growth, believing it will make the company more stable and profitable. Yet, the very structure that ensures this safety creates obstacles to creativity and innovation which thrive on the antithesis of calm. How can the need for stability and the need to take chances live simultaneously in any organization or system? And how do the leaders of established organizations create the right atmosphere for breakthroughs to occur? This week Esther Orioli and her featured guest Thor Muller, CTO of Get Satisfaction, discuss how businesses can use EQ to create adaptive environments that integrate mature risk with openness to chance. | 3/21/12 | Free | View In iTunes |
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“Motivate Me!” - What it takes for people to give you their best | What motivates people at work to give their all day in and day out? Money? Promotions? Feedback? As a leader it’s your job to know, especially when you see drops in productivity, creativity or team cohesion and increases in sloppy work or “presenteeism.” Getting work done through others is all about tuning in to what drives them and what organizational culture factors need to be in place for everyone to bring their best to the table each and every day. Easy to say, but how do you as the leader provide the fertile field for individual and team success? On this episode of LEI host Esther Orioli and her featured guest Teresa Amabile, Edsel Bryant Ford Professor of Business Administration at Harvard Business School and co-author of The Progress Principle, delve into how small wins create big results, “inner work lives,” and the practical ways to use EQ to ignite joy, engagement and creativity at work. | 3/14/12 | Free | View In iTunes |
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It’s A Mad, Mad World - Part 1: Raging and Ragers | There’s a lot to be mad about in the world today. The economy, politics, companies and people that make us feel a bit distraught and overwhelmed. Then again, there’s a lot to be mad about in our daily lives: the train was late, somebody screwed up the paperwork, a client cancelled a big project at the last minute, you had a big fight with your spouse. It can make you want to scream. At everybody. But it’s how we handle disappointments and frustrations that separates those who can adapt from those who fall apart, those who exhibit grace under pressure from those who lose focus, those that get work done from those who cause drama. And EQ is “the how” that makes all the difference. On this episode of LEI leadership and EQ expert Esther Orioli kicks off a two-part series on rage in the workplace, the causes, the solutions and what to do when you or someone you work with is a “rager.” | 3/7/12 | Free | View In iTunes |
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Your Inner CEO (Chief Emotions Officer) Quotient | Wouldn’t it be great if there was a simple formula for success at work and happiness in life? Turns out, it might be as easy as doing it by the numbers. By assessing your EQ and applying emotional equations, you can identify and manage elements that define, hurt, and help you and get on the path to becoming a “super human being.” On this episode of LEI host Esther Orioli and her featured guest Chip Conley, best-selling author, thought leader and former CEO of Joie de Vivre, talk emotional fluency, EQ by the numbers, and the gifts to be found at the intersection of psychology and business. | 2/29/12 | Free | View In iTunes |
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Real Time Resiliency: How the Best Leaders Reengineer Themselves | Are your problem solving approaches yielding the same old solutions? Exceptional leaders are able to grow from each experience and reengineer themselves as they go. This cycle of feedback and incorporation informs their next behavior and is a leadership trait of the highest order. Essi Systems calls it the vitality factor. And it’s all about resiliency. More than simply being adaptable and bouncing back from failures and setbacks, resiliency is about reforming, reshaping, and reinvigorating ourselves as leaders to face the tough stuff with increasing energy and hardiness the next time, and the time after that. Join LEI host and author of Resiliency Map, Esther Orioli and her featured guest Jim Kouzes, best-selling author and leadership scholar, as they put their heads together to bring you the very best in practical tools and tips leaders can use to increase vitality and grow beyond their own last known limit. | 2/22/12 | Free | View In iTunes |
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Special Encore Presentation: What To Do About Bob? EQ Answers to Problem Performers | We’ve all had them. The one that won’t listen, the one that’s always late, the one who won’t delegate, the one who belittles subordinates, the slow starter, the whiner, the information hoarder, the so-not-a-team-player who lacks “people skills.” Problem performers – what’s a leader to do with them? How do you manage and motivate the ones that always have trouble getting on board? It’s doubly difficult when the person has special skills or knowledge critical to making things happen but then creates the bottleneck that bogs down the work of others. Resentments, miscommunications, and character assassinations often ensue, sabotaging team effectiveness and morale and damaging the bottom line. If you’ve got a walking problem working for you, listen to LEI this week as Esther laser focuses on identifying where the issues lie, tackling performance evals with specific, measurable EQ changes, and the biggest mistake leaders make with problem performers. | 2/8/12 | Free | View In iTunes |
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Creating The Future: How Crazy Ideas And Thoughtful Behaviors Make Competitive Advantage | When it comes to creating competitive advantage leaders have to focus on what’s in front of them on a daily basis AND on predicting what the future could look like. The ability to plan and anticipate for needs your clients don’t even know they have yet is a critical skill and a real asset that often separates the great leaders from the other ones. It’s all about having vision and setting the direction, about making it happen instead of letting it happen. But without a crystal ball what practical mechanisms can leaders employ to steer the future in the direction they most want it to go? On this future-tripping episode of LEI host Esther Orioli and her featured guest John Renesch delve into “conscious evolution,” how to start thinking about what we want for the future, tools to bring it about and the 5 EQ competencies you need to create the future at your organization. | 2/1/12 | Free | View In iTunes |
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The Rules of Role: Why Good Boundaries Make Great Leaders | When you become a leader, it’s a game changer, that’s for sure. Your role separates you from the rest of the herd. You now have responsibility for and to others as their boss. Your actions takes on a significance that your brain hasn’t quite grasped yet. The crux of the issue: How do you stay ‘a part of the team’ and ‘apart from the team’ at the same time? On this special LEI one year anniversary show, EQ and leadership expert Esther Orioli celebrates those who call the shots with a whole session on playing your role and using your EQ to understand power and authority, gauge your behaviors using role appropriate filters, set boundaries, have compassion, enjoy collegial camaraderie and still maintain sense of role. | 1/25/12 | Free | View In iTunes |
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When Leaders Marry: Managing Dueling Dual Careers | You’re a busy high profile leader with a big job. Lots of people who rely on you, lots of hours to be put in at the office. Most days you’re on the run taking meetings, trying to find undisturbed work time, and pushing against deadlines. Lunch is a luxury. So it’s a good thing you have a spouse taking care of all the responsibilities at home. Right. Right??? But what if your significant other wants to climb the corporate ladder too? It’s all in the family and in the boardroom on this episode of LEI as host Esther Orioli and her featured guests leadership development experts and authors Dr. Nila and Dr. Ed Betof talk about expectations, negotiations and how dual career couples stay married and stay in business. | 1/18/12 | Free | View In iTunes |
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Relationship Ruiners: Dynamics of Leader Derailment | High EQ leaders know that building and maintaining good relationships is key to making it in business (and the rest of life too). Successful leaders are the ones who know how to leverage these relationships to get work done through others, bring in new clients and keep old ones satisfied. But what if someone on your team is a “relationship ruiner”? Even worse, what if that person is you? The doctor is in on this eye-opening episode of LEI as host Esther Orioli and her featured guest Dr. Melanie Greenberg bring you a 50-minute session on assessing how good you are at developing relationships, finding out where your team is most vulnerable and the five most common traits of people who torpedo interpersonal connections. | 1/11/12 | Free | View In iTunes |
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Changing The Game: Getting More Women To The Top Of The House | Why are there still so few women in the C-Suite? This question plagues women who strive for senior positions and those organizations who recognize that there are strong statistical correlations between large numbers of senior women, financial performance and organizational health. According to a recent study “unconscious stereotyping” is often the obstacle that keeps women from rising to the top-of-the-house and staying there. On this myth busting episode of LEI host Esther Orioli and her featured guest Wendy Beecham discuss why diversity programs fail, what causes the “leaky” talent pipeline when it comes to promoting women, and how organizations can eradicate entrenched beliefs that keep the 2-3% of women CEO’s from having more female company at the top. | 1/4/12 | Free | View In iTunes |
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Change-A-Palooza 2012 | Still feeling guilty about your failed New Year’s Resolution from last year? Do you even remember what it was? Make 2012 different. Tune in to Esther’s 2012 Change-A-Palooza! Whether you want to get a handle on your finances, start a new relationship, lose weight, tackle home improvements, spark your creativity, go back to school, find a job, manage anger or, well, change really anything, Esther Orioli will show you how to make it happen with her simple, proven, change model that works during the holidays, New Year’s Day and way beyond. Want personal coaching for your NYR? Join this special show LIVE by calling (866) 472-5790 on Wednesday, December 28th, at 1pm PT or email Esther at eqexpert@gmail.com with the change you want to make and she’ll break it down for you into easy-to-do, sustainable bites. | 12/28/11 | Free | View In iTunes |
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Who Dropped The Ball? Accountability and Systems Intelligence | “Joe was taking care of that.” “Mary dropped the ball in the meeting.” “I thought the project manager was giving the client a call.” Do any of these phrases sound familiar? Accountability. There’s usually not enough of it in any organization. And it’s one leadership tool that desperately needs to be in the box. As leaders when we hold ourselves and others responsible for things within our control it supports structure and operating norms, builds trust, and helps teams track and measure progress. Lack of accountability often leads to finger pointing, missed deadlines, inertia, empty promises, damaging relationships with clients and colleagues and, ultimately, losing business. On this episode of LEI host Esther Orioli and featured guest Marita Fridjhon, CEO of CRR Global, Inc., discuss making and holding people responsible in the workplace, using Systems Intelligence to create form out of chaos, and how to empower, not micromanage, with accountability. | 12/21/11 | Free | View In iTunes |
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SALO’S Culture Of Happiness: A Case Study | When it comes to injecting fun into the workplace very few organizations get beyond casual Fridays. Often the “symptoms” of happiness are frowned upon (“there’s too much laughing going on in here” or “quit talking and get back to work”), with leaders assuming that quiet, heads down people are more productive than those who eagerly and energetically engage with each other. Why incent fun? Because the byproducts of happy employees and a fun place to work are increased energy, trust, innovation and the ability to be resilient during even the toughest times. Craig Dexheimer, Director of Operations and Administration for SALO, a financial staffing firm, joins Esther Orioli to take a serious look at serious fun, discuss his company’s case study on creating a culture of happiness, and the steps you can take as a leader to encourage and nurture happiness for the good of the bottom line. | 12/14/11 | Free | View In iTunes |
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Get Out Of Your Way! Clearing Self Made Obstacles That Stall Your Career | You’re climbing your way up the corporate ladder but can’t seem to get ahead. You’re smart, you’re hard working, heck you’re even emotionally intelligent, so why do you keep getting derailed? There are lots of reasons for getting stalled in your career track: not knowing your way around the system, needing the right introductions to the right people, ignorance of the office politics. But the biggest obstacle to your success may be…yourself! In this episode of LEI mentoring expert Dr. Lois Zachary joins host Esther Orioli to discuss why you may be your own worst enemy when it comes to succeeding in business and what you need to know when it comes to moving up in your career. | 12/7/11 | Free | View In iTunes |
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Bullies, Liars and Thieves: Leaders Behaving Badly | Organizations often promote the message of zero tolerance of abuse but what happens when those in charge are the biggest perpetrators? From taking credit for others’ efforts to outright lies and blatant misuse of funds to violent verbal or physical outbursts, those at the top of the house can run the gamut from poor judgment to illegal activities when it comes to misusing their power and authority. What makes them think they can get away with it and how can you stop it if it’s happening in your organization? In the wake of the Penn State scandal LEI host and leadership expert Esther Orioli delves into the shadow side of leadership and the misuse of authority that can plague even the most venerable organizations. Tune in to learn how to identify the telltale warning signs of a potential problem, 3 crucial ways to protect those most vulnerable and the aspects of EQ that prevent “toxic leadership.” | 11/30/11 | Free | View In iTunes |
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Where Did “Thank You” Go? The Art and Science Of Appreciation | While much is made about salaries, titles and perks we often forget about the most powerful incentive that we as leaders have – appreciation. Acknowledgement, affirmation, a pat on the back, even the smallest expression of gratitude can connect us to those we most want to connect with simply by noticing and saying, “Thanks sharing your thoughts at the meeting” or “I so appreciate how you stay on top of things.” But if saying “good job” is so easy why don’t more of us do it more often? And how can we model this behavior so all the people on our team keep it going too? On this special Thanksgiving show Esther Orioli talks turkey about the price of thanks that goes unspoken, how to increase your emotional expression, and three behaviors leaders can do to promote gratitude. | 11/23/11 | Free | View In iTunes |
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Special Encore Presentation: Leading Behavior Change - Part Two: Moving the Mountain | There is perhaps nothing more challenging for leaders than implementing large scale strategic change efforts within organizations. Shifting from the usual ways of doing things, to the new and unfamiliar, wreaks havoc with organizational systems, processes and people. Experienced leaders know that information alone is not enough to ensure successful transitions. Moving people and systems from Point A to Point B requires preparation, engagement and accountability. Most importantly, the “gotta wanna” factor needs to be instilled in the application of these transitions if you hope to move the mountain, even a little. What is the bottom line for changing group behavior and culture? What are the steps? How do you motivate even the most resistant of teams to get on board? On this show, Esther sets her sights on the mechanisms for making large-scale efforts within organizations. From concept to practice, learn how to move your part of the mountain without it falling down on you. | 11/16/11 | Free | View In iTunes |
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You Want What! Negotiating Tough Stuff | Getting To Yes When it comes to negotiations many of us may wish for a Hollywood stunt double. It’s not easy to ask for the sale, get clients to sign on the bottom line or work with colleagues or subordinates to reach agreement on things that must be done to move work forward. An even bigger challenge? Negotiating for what you want or need without making the other party feel bullied, manipulated or compromised in a way that damages relationships, current and future. This week on LEI master negotiator Carol Frohlinger, author, speaker and entrepreneur, joins host Esther Orioli for an everything-on-the-table discussion of the how leaders successfully negotiate touchy topics, close the deal, and eliminate “The Tiara Syndrome.” | 11/9/11 | Free | View In iTunes |
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A Conversation With Jack Zenger: Strength Based Leadership And Fatal Flaws | On this special episode of Leading With Emotional Intelligence host Esther Orioli is joined by legendary leadership development expert, author and HR Development Hall of Fame inductee Jack Zenger. Co-founder of Zenger-Miller, known for its ground breaking work in improving the effectiveness of leaders, and current CEO of Zenger Folkman, the foremost authority in strength based leadership development, Jack offers up his unique perspective on how the leadership development field has changed over time and what some of the burning issues are today. In this one-on-one interview Jack shares some exciting discoveries from his new research, dissects the role of strength as a pure determinant of leadership, discusses why rookie leaders often misinterpret the message, and gives some inside tips from of his best-selling books The Extraordinary Leader: Turning Good Managers into Great Leaders and The Extraordinary Coach: How the Best Leaders Help Others Grow. | 11/2/11 | Free | View In iTunes |
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Living On The Edge: Great Leaders And Risky Business | “If you’re not living on the edge you’re taking up too much space.” Eunice Azzani Being excited about what you do is critical to successful leaders and there’s nothing like taking chances to ramp up the old adrenaline. Without risk and dealing with fear of failure leaders stagnate and if you’re not putting yourself out there then chances are your people aren’t doing it either. Things bog down, creativity is hampered and your ability to hit goals and achieve greatness becomes truly impossible. It’s way too much business as usual. How do you summon risk, become a thought leader and get the party started? This week on LEI join Esther Orioli and her featured guest Liz Cornish, author, leadership expert and adventure enthusiast, as they talk steps for pushing yourself past your last known best, treats for tricking yourself to take chances, how to set unrealistic expectations and why the payoff for being out there is huge for you and your company. | 10/26/11 | Free | View In iTunes |
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EQ to EQ: The emotional intelligence Entrepreneurial Quotient | So You Want Your Own Company Entrepreneurs are people who LOVE the world of business. They anticipate opportunities in the market place and have the sheer nerve, chutzpah, and persistence to go after them. What sets the entrepreneur apart from the everyday professional? It’s their EQ (Entrepreneurial Quotient). Whether you’re a social, serial or lifestyle entrepreneur you’ll need to develop the same EQ traits. Vision, innovation, and intention are just a few of the emotional intelligence skills required to be resilient enough to handle the risk and ambiguity that are constants in the lives of those who follow their passions and become their own boss. How do you know if you have what it takes to be an entrepreneur? Join Esther Orioli and her featured guest Sharon Miller this week on LEI as they weigh in on the relation of EQ (emotional intelligence) to EQ (entrepreneurial quotient), five common mistakes most startup owners make and where you can learn how to start your own company. | 10/19/11 | Free | View In iTunes |
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Rulers Vs. Leaders: What To Do About Benevolent Dictators | Long live the king! (not so much). Benevolent dictators, organizations abound with them but, while it may seem like it’s business as usual, the old way of doing things by command and control doesn’t work anymore, particularly when leading the younger generations. This type of CEO or director often operates from pure ego and the cognitive arena, shutting down dialogue, stifling creativity and draining energy from the people who work for them. Not an easy person to live with on a day-to-day basis. What can you do if you work for a benevolent dictator? What can you do if you think YOU might be a benevolent dictator? Tune in to LEI this week as Esther Orioli and her featured guests Robert Culver and Melissa Kopplin delve into the mindset of the benevolent dictator, how his or her behavior keeps people from working to their maximum potential and what EQ mechanisms you can use to neutralize them before they wreck the place. | 10/12/11 | Free | View In iTunes |
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Priests, Politicians and CEOs: Emotional Alchemy And The Community Of Business | And in the beginning there was commerce. Ok not really. In early societies the main engines of culture centered around religion or politics. Priests and politicians were anointed to lead with the responsibility of looking out for the wellbeing of their communities. Fast forward to the last five hundred years or so. Commerce is now the primary force propelling society and businesses are compelled to take on vital roles in the communities they inhabit through job creation, revenue generation and philanthropy. Business leaders, in addition to their responsibilities within the company, are now the caretakers of their community’s needs and interest. This week on LEI Esther Orioli and her featured guest Ayman Sawaf, author and entrepreneur, as they get into the evolutionary path of corporations and the return to sacred commerce. | 10/5/11 | Free | View In iTunes |
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Measuring The Mood – Critically Important, Ridiculously Simple | Mood matters. Whether you’re walking into a restaurant, a retail store, or other establishment, the subtle (or not so subtle) mood of the place makes a powerful statement about the organization, its products and the people who work there. This first impression can influence how long you’ll stay, what you’ll say to others about your experience, and whether you’d ever return. Make no mistake, the most significant factor that contributes to the climate and tone of the environment is THE BEHAVIOR OF THE MANAGER. Managers and the leaders above them, intentionally or not, set the “mood” and the standards for the people who report to them thus dictating by proxy how clients and the public feel about the service they receive and the organization as a whole. Join Esther Orioli, and her featured guest Jeff Patnaude, to get the inside skinny on how to measure and manage mood, what leaders can do to help others to manage theirs, and creating a climate where people can be well and do well. | 9/28/11 | Free | View In iTunes |
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When Good Leaders Burn Out: How To Rekindle The Passion and Contain The Drain | There was a reason you wanted to be a leader, although some days it may be hard to remember why. Getting work done through others can be a tough and thankless job and staying effective and maintaining focus on your goals often becomes a challenge particularly during times of economic uncertainty, chaos, and change. And since leadership is a top down situation, if you’re less than enthusiastic about the work your team will be too. How do you get the spark back? And how can you bring excitement and energy to your group to boost morale, turn around bad attitudes and reinvigorate them in their day-to-day efforts? Tune in this week to LEI as Esther Orioli discusses steps leaders can take to find the meaning, how to “contain the drain” and three things you can do tomorrow to wake up your people. | 9/21/11 | Free | View In iTunes |
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Where PR and EQ Collide: Walking the line between spin and substance | With the increased emphasis on corporate transparency, PR, advertising and the media (social and otherwise) are working overtime to bring us more and more details about what their clients are doing. That’s fine for them but how does the public separate the substance from the buzz, the reality from the hype, the truth from the spin? And how do companies who act from core values of full disclosure and giving back separate themselves from those who only give the appearance of doing so? As leaders we often face similar issues like sharing information from the top down. Rumors fly fast and loose via email or the break room and the crux of matters often gets misplaced. How can you control your own information hub so your people get the same message with the same intent to stem the tide of false or exaggerated data? Join Esther and her guest media expert Ann Barlow from Peppercom, a PR firm, for a look at creating spin that promotes for good and how the spotlight can turn companies around. | 9/14/11 | Free | View In iTunes |
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What’s Your Character Quotient? | Wanted: Smart, enthusiastic individual who can imagine the future of the company and has the know how to make it happen. Works well with others, inspiring them to bring their ideas and energy to the table and motivating them to push past their last best effort. Must be willing to make tough decisions. Mind blowing charisma a plus but not required. Ok maybe this isn’t what the job description for a leader looks like yet it’s the basics of what we hope most leaders will have. But let’s get personal. Do you know your strengths as a leader? If you asked others would they say that’s what they are? What is your character as a leader? When the pressure is on, what guides your inner compass so you have the resources to make decisions that truly reflect who you are? This week on LEI Esther Orioli, and her featured guest Rob McHardy, discuss how to assess and fine tune your character as a leader to engage the hearts and minds of your people and make life a whole lot easier on yourself. | 9/7/11 | Free | View In iTunes |
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The EQ of Money: Driving Financial Values | Financial security is a huge driver of human behavior. We strive for it, we chase it, we achieve it or fall short and, if we know how, we plan for it. After all, money is what puts the roof over our head, the food on the table and provides many emotional extras through all kinds of entertainment and retail therapy. But with all the focus on money in our society, and the crucial role it plays in our lives, you’d think we’d all be better at it. Why then are some people more successful at making money and keeping it? What gets in our way of being realistic in our spending and saving? And as entrepreneurs and leaders how can we tell the difference between external influences on our businesses, like the recession, and true mismanagement of time, money and resources that may be holding us back? This week on LEI, Esther Orioli and her featured guest Valerie Coleman Morris discuss why our emotions can guide or overwhelm us and the steps you can take to get to financial self-reliance. | 8/31/11 | Free | View In iTunes |
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Special Encore Presentation: May We Help You? Customer Experience, Client Satisfaction and EQ | How many times have you worried about whether your people have the "people skills" to reach out to your clients to make those critical connections and relationships that guarantee new sales, repeat business, and more referrals? Customer experience - it's important to worry about because when it comes to retaining customers here's what we know: Reasons for Losing Customers 70% EQ related reasons 30% Other reasons As leaders of organizations charged with creating exceptional customer experience how do you embody and imbue these customer-focused EQ skills? Tune in this week to LEI and join Esther and her featured guest Cindy Solomon, leadership and customer loyalty expert, as they discuss the direct connection between emotional intelligence, customer experience and satisfaction, and mechanisms you can put in place to assure that customer-centric behaviors are being practiced every day by every member of your team. | 8/24/11 | Free | View In iTunes |
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EQ For New Hires: Helping Them Learn What They Need To Learn When They Don’t Know They Need To Learn It | Hiring new people is a big part of a leader’s job and is crucial to meeting the needs of its clients. We want the brightest candidates with a depth of knowledge who can hit the ground running. We rush to hire IQ smart people and assume they’ll get along with everybody and navigate interactions with clients and peers successfully. But what if they don’t? In the legal, finance, engineering and tech worlds, it seems that new hires are ready to go with the facts and figures of the work but can lack the EQ skills that make the difference. Many don’t realize that these skills are as vital to fulfilling their duties as writing an ironclad contract or a solid app. So how can they learn what they don’t know they need to learn? And as leaders how can we help them? This week on LEI, Esther Orioli and her featured guests, Matt Allegrucci and Madeline Dillon from Daiichi Sankyo, discuss hiring, managing and developing talent around EQ and its importance to getting work done and done well. | 8/17/11 | Free | View In iTunes |
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Nice Girls Don’t Get The Corner Office | What happens when a leader’s authority is questioned or denigrated not because of performance or outcomes but because of gender? Women leaders are often caught in a bind, due to ingrained gender roles and different societal expectations about how men and women should behave. How can women be outspoken, directive and not afraid to ‘rock the boat’ as directors, managers, and CEOs when they feel pressure to be soft spoken, nurturing, and to worry about others’ reactions? How do they overcome the very real fear that if they speak their minds they’ll be seen as “a bitch?” What EQ strategies and tactics can they use to transcend the need to be “nice girls” at work and become effective, respected leaders? Whether you’re a woman who needs some tips to succeed or a man who wants to motivate and maximize the skills of your female colleagues, you’ll want to join Esther Orioli and her featured guest Dr. Lois Frankel, author of Nice Girls Just Don’t Get It for this no holds barred discussion. | 8/10/11 | Free | View In iTunes |
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A Boomer, An Xer And A Millennial All Walk Into The Office: EQ For The Generations | You’re the leader, charged with managing, motivating and getting work done through other people. Other people of different generations, genders, management status, backgrounds, and cultures who have different values, ideas, ways of communicating and getting things done. As roles constantly evolve and rules are being rewritten at work are there any constants that leaders can build on to satisfy and motivate the masses? Where does emotional intelligence fit in and how is it being defined and used by each group? On this week’s episode of LEI, Esther Orioli and her featured guests, Sindri Anderson and Pamela Hopkins of Enact Global Consulting, discuss how leaders can play to the strengths of diversity, Boomers, Gens X, Y and Z and why assessing and developing EQ strengths and vulnerabilities is an easy-to-implement solution for making all your “other people” into one cohesive team. | 8/3/11 | Free | View In iTunes |
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Say More, Do Less: Tips From The EQ Talk Factory | One of the worst problems many organizations face is: Silence. Teams not sharing information among staff or between teams. Individuals keeping good ideas to themselves because “nobody asked me.” One department actively “hoarding” data that other departments need to make decisions. Some silence may be cultural or based on class or gender or type of leadership. Regardless, the toll that limited communication takes on the company’s mission and message is undeniable. As a leader how do you get people to really talk with one another? Teach and incent new norms around information sharing? Use self interest to move people from competitive to collaborative? Manage and deal with “cliques” within your department? On this week’s episode of LEI, Esther Orioli and her featured guest Phil Corbett of Australian Business Class break down which leader behaviors create or negate the “silo effect”, using EQ to set intention in communications and what guys like to talk about. | 7/27/11 | Free | View In iTunes |
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Serendipity and The Double Bind: How Risk Reduction Kills “Ah Ha” Moments | “Be creative!” “Innovate.” “Think outside the box!” Great directives but serendipity, an aptitude for making desirable discoveries by accident, requires a particular set of conditions, often found in startup companies, to have those “Ah Ha” moments. Unlike startups, mature organizations often seek to minimize risk, to strike it from the equation for business growth, believing it will make the company more stable and profitable. Yet, the very structure that ensures this safety creates obstacles to creativity and innovation which thrive on the antithesis of calm. How can the need for stability and the need to take chances live simultaneously in any organization or system? And how do the leaders of established organizations create the right atmosphere for breakthroughs to occur? This week Esther Orioli and her featured guest Thor Muller, CTO of Get Satisfaction, discuss how businesses can use EQ to create adaptive environments that integrate mature risk with openness to chance. | 7/20/11 | Free | View In iTunes |
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Special Encore Presentation: Behavior Change for Leaders – Part One: The 21 Day Way™ | Peter Drucker, the late great management guru wrote: “Your foremost job as a leader is to take charge of your own energy and then to orchestrate the energy of others.” Easier said than done. How do we as leaders change our own bad habits before we ask our people to change theirs? Knowing how to make our own improvements and grow personally and professionally becomes vitally important to our credibility and ability to lead by example. So how do leaders identify and change their own behavior? Are there techniques or mechanisms that the best leaders know really works? How long does change take and how can I create improvements in my performance quickly and easily. Join Esther Orioli this week on LEI as she discusses her latest habit creation eTools to create measurable, sustainable life changes the 21 Day Way. Based on the latest in brain science, 21 Day Rule® assures that leaders can make behavior change in as little as 5 minutes a day for 21 days. Find out how. | 7/13/11 | Free | View In iTunes |
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Under the Microscope: Transparent Leadership and the Media | The whole truth and nothing but the truth. Sounds like a good idea and most business leaders and companies will tell you they strive for transparency, to build better relationships with clients and the public by being completely up-front about the behind-the-scenes of the organization. But with the slow economic recovery, and the omnipresent eye of the media upon them, many organizations are in major overwhelm right now and are not sure how to weather change and manage transitions. So where is the line? How can leaders balance the desire to be forthcoming with the need to avoid distraction, from media attention over some of the “littler” issues that crop up in business, so they can fulfill the mission with which they are charged? Check out LEI this week as Esther Orioli and her guest Cheryl Esposito, host of Voice America’s Leading Conversations, discuss leadership transparency and living under the media microscope in business. | 7/6/11 | Free | View In iTunes |
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Fighting Cancer with EQ | EQ can save your business but could it save your life? Western medicine has made a tremendous difference in quality of life for many people. We now live longer, have more life-saving technology available to us and can even replace worn out body parts through the marvels of science. Progress has even been made in treating and curing many kinds of cancer. But Western medicine is still often lacking in the EQ – the mind, heart, body connections - that alternative and Eastern medicine practitioners have long recognized and used to heal. How do we remedy the situation of West vs. East and incorporate the best of both worlds for optimal healing? On this week’s episode of LEI, Esther Orioli and her featured guests Robert Gorter, M.D. and Erik Peper, Ph.D., discuss how modern medicine is often barking up the wrong tree when it comes to understanding and treating cancer and the new ways emotional intelligence can be used to fight disease. | 6/29/11 | Free | View In iTunes |
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EQ and The IT Guy (and other IQ-Centric Professionals) | Show me the numbers! Show me the data! You’ve heard this mantra before. As leaders we have all had to deal with colleagues, supervisors and team members who doubt the real impact of emotional intelligence at work. In fact, some of the most resistant to embracing EQ are the ones most in need of its benefits. While programmers, accountants, lawyers, and engineers are often thought to lead the hit parade of ‘doubting Thomases’, they are not by any means the only ones. So how do you get people in these and other IQ-centric fields to recognize and utilize the valuable assets that come from developing and using their EQ? On this week’s episode of LEI, Esther Orioli and her featured guest Laurie Hillis discuss the business case for building EQ, how to coach senior leadership in high tech environments, and the logical, practical, simple mechanisms that all people can implement to get the benefits of bringing their emotional brain into the mix. | 6/22/11 | Free | View In iTunes |
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EQ and The When-Then Syndrome | How many times have we heard people say that when they reach some particular goal or dream then they will be happy. Whether it’s getting that promotion, finding true love, losing weight, finishing school, or going into business for oneself, it almost always involves waiting for something else to happen first. We call it the “when..then” syndrome. The bad news: Scientific evidence now shows that the longer you wait for something to occur, the less likely it is to happen regardless of how much you want it. The good news: Don’t despair - the power to make things happen lies within us, is not that difficult to access, and it’s not just emotional, it’s biochemical.. This week on LEI join Esther Orioli, and her featured guest Dr. Julia Shumelda, for a fascinating discussion about and get the secrets to reversing the “when then” syndrome. Find out how one simple EQ skill can change your biochemistry, bolster your resilience, and instill neuro conditions that stoke creativity. | 6/15/11 | Free | View In iTunes |
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When Leaders Get Sick: Reflections of a Reluctant Patient | While many people like to think of leaders as invincible, omnipotent superheroes, leaders are still just human beings. And that makes them as susceptible to all the same kinds of things that plague “regular” people. Trouble in their marriages or problems with their kids. Bad days where they make the wrong decisions. Being scapegoated by superiors or blamed by subordinates. And illness or poor health. Even the strongest leader can get sick, can suffer with debilitating illness, can suddenly have to go from “unstoppable” to “gotta stop now.” This week on Leading with Emotional Intelligence join Esther and her featured guest Bruce Cryer, author, speaker and CEO of HeartMath, as they discuss their real life experiences as leaders who suddenly found themselves in the position of reluctant patient. Hear how they applied their own work in EQ, stress and resiliency to deal with their uncertainties, maneuver the medical system and publically embrace the position of Leader Heal Thyself. | 6/8/11 | Free | View In iTunes |
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What To Do About Bob? EQ Answers to Problem Performers | We’ve all had them. The one that won’t listen, the one that’s always late, the one who won’t delegate, the one who belittles subordinates, the slow starter, the whiner, the information hoarder, the so-not-a-team-player who lacks “people skills.” Problem performers – what’s a leader to do with them? How do you manage and motivate the ones that always have trouble getting on board? It’s doubly difficult when the person has special skills or knowledge critical to making things happen but then creates the bottleneck that bogs down the work of others. Resentments, miscommunications, and character assassinations often ensue, sabotaging team effectiveness and morale and damaging the bottom line. If you’ve got a walking problem working for you, listen to LEI this week as Esther laser focuses on identifying where the issues lie, tackling performance evals with specific, measurable EQ changes, and the biggest mistake leaders make with problem performers. | 6/1/11 | Free | View In iTunes |
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Where Everybody Wants to Work: High EQ Companies | Is it any wonder that the Best Places to Work in America also have the highest levels of emotional intelligence? Every year, Forbes teams up with the Best Places to Work Institute to evaluate the very best. Given that the highest ranked items are employee levels of trust, pride, and camaraderie, as well as management credibility and job satisfaction, leaders need to create environments that not only attract the very best talent but keep them engaged and satisfied. Not all the reasons for keeping employees satisfied are about retention. According to BPW’s website, the best workplaces also experience reduced absenteeism and turnover and foster greater innovation, creativity and customer loyalty than companies that don’t measure up to the criteria for being the best. Join Esther and her featured guest Sue Hawkes, author and expert in building Best Place to Work cultures, and get the inside scoop on creating companies where everybody wants to work! | 5/25/11 | Free | View In iTunes |
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Special Encore Presentation: High EQ Email Writing It Right | With more than 294 billion emails sent every day, chances are many of them will miscommunicate in some significant EQ way: hostile tone, capital letter shouting, volatile language, diluted message, truncated meanings – all sorts of problems. Without the nuances that seeing each other face to face allow, mistakes, misfires and miscommunication abound. When does the convenience of email get outweighed by the harmful and sometimes irreparable side effects that only email can bring? As a leader, how can you capitalize on the urgency and immediacy that email provides without risking the catastrophes? The difference is the high EQ email – communicating in this day and age requires a different written form to get it right and keep it short. Tune in this week to LEI and join Esther Orioli as she discusses using email as an effective leadership tool, what type of information should go in an email, when you should pick up the phone and why face-to-face is mandatory for certain conversations. | 5/18/11 | Free | View In iTunes |
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53 |
What’s Your EQ Type | When the pressure is on, many of us resort to our most familiar ways of acting. It makes sense, with chaos, conflict or surprise, we grab on to the most ingrained and automatic response available to get us through the crisis. But are our habitual responses the best ones for all situations? Those of us who turn to our rational selves may be at a loss to sense or understand an emotionally charged scenario. Alternately, getting too caught up in the emotion of the situation or springing into action may not always be the best route to take when brainstorming solutions to challenges. By knowing your “EQ Type” you can understand your default behaviors and expand your choices before making decisions or taking action. This week on LEI Esther Orioli and her featured guest Sjaak Overbeeke, Dutch author, consultant and facilitator, discuss the “Thinker,” the “Feeler,” and the “Doer” from an EQ perspective, how the type you are informs the actions you take and what to do to achieve more balance. | 5/11/11 | Free | View In iTunes |
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Leadership Presence: How We Decide What We Decide | As a leader, how do you decide how to decide? Leaders are required to, well, lead. And make decisions. They must choose a course of action and ask others to work towards that goal, to follow and to believe in the outcome. Whether it’s designing a new marketing campaign, creating a product or putting an entire infrastructure in place, leaders have to call the shots and move things forward. So as a leader how do you decide how to make decisions? The ability to harness your attention in the moment, assimilate information from a multitude of sources, use your best intuitive hunch and experiences of the past, and to sense the current day reality are all part of wise decision making. The solutions to tough problems depends on how well leaders know themselves. Tune in this week to LEI and join Esther Orioli and her featured guest Scott Blessing, executive coach and author, as they discuss the “interactional leader” and the specific EQ skills that all decision makers need. | 5/4/11 | Free | View In iTunes |
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May We Help You? Customer Experience, Client Satisfaction and EQ | How many times have you worried about whether your people have the "people skills" to reach out to your clients to make those critical connections and relationships that guarantee new sales, repeat business, and more referrals? Customer experience - it's important to worry about because when it comes to retaining customers here's what we know: Reasons for Losing Customers 70% EQ related reasons 30% Other reasons As leaders of organizations charged with creating exceptional customer experience how do you embody and imbue these customer-focused EQ skills? Tune in this week to LEI and join Esther and her featured guest Cindy Solomon, leadership and customer loyalty expert, as they discuss the direct connection between emotional intelligence, customer experience and satisfaction, and mechanisms you can put in place to assure that customer-centric behaviors are being practiced every day by every member of your team. | 4/27/11 | Free | View In iTunes |
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56 |
Keeping It Up, Excelling Under Pressure | You’re the leader so all eyes are on you – managing projects, motivating staff, presenting to clients and colleagues, staying on top of the latest information and technology, attracting and retaining clients and talent, endless to do lists and deadlines. On top of all that, you supposed to lead by example, inspire others, hit your numbers and make it look easy. How do you keep it up and make things happen on days when you feel overwhelmed, underappreciated or just plain exhausted? This week on LEI Esther delves into the day-to-day grit of leading, how to build your awareness and resilience, and quick tools you can use to increase energy and effectiveness even under pressure. | 4/20/11 | Free | View In iTunes |
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Leading Behavior Change - Part Two: Moving the Mountain | There is perhaps nothing more challenging for leaders than implementing large scale strategic change efforts within organizations. Shifting from the usual ways of doing things, to the new and unfamiliar, wreaks havoc with organizational systems, processes and people. Experienced leaders know that information alone is not enough to ensure successful transitions. Moving people and systems from Point A to Point B requires preparation, engagement and accountability. Most importantly, the “gotta wanna” factor needs to be instilled in the application of these transitions if you hope to move the mountain, even a little. What is the bottom line for changing group behavior and culture? What are the steps? How do you motivate even the most resistant of teams to get on board? On this show, Esther sets her sights on the mechanisms for making large-scale efforts within organizations. From concept to practice, learn how to move your part of the mountain without it falling down on you. | 4/13/11 | Free | View In iTunes |
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Behavior Change for Leaders – Part One: The 21 Day Way™ | Peter Drucker, the late great management guru wrote: “Your foremost job as a leader is to take charge of your own energy and then to orchestrate the energy of others.” Easier said than done. How do we as leaders change our own bad habits before we ask our people to change theirs? Knowing how to make our own improvements and grow personally and professionally becomes vitally important to our credibility and ability to lead by example. So how do leaders identify and change their own behavior? Are there techniques or mechanisms that the best leaders know really works? How long does change take and how can I create improvements in my performance quickly and easily. Join Esther Orioli this week on LEI as she discusses her latest habit creation eTools to create measurable, sustainable life changes the 21 Day Way. Based on the latest in brain science, 21 Day Rule® assures that leaders can make behavior change in as little as 5 minutes a day for 21 days. Find out how. | 4/6/11 | Free | View In iTunes |
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Making Connections, Maintaining Boundaries: The Leader’s Guide to Workplace Relationships | Like it or not, we spend more time with those with whom we work than with just about anyone else – more than our family, more than our friends, more than even our spouses. Unlike our friends, we do not choose the people we work with, unlike our family, they are not connected to us by blood. So how can we define these relationships and where do we draw the line for how much we share with colleagues, co-workers and bosses? What are the implications for leaders as we put forth our best efforts to both befriend and guide our employees? Great leaders know that getting work done through others requires more than a job description and a paycheck, it mandates a way to connect. And true connection means being seen and feeling valued. It is an emotional, rather than intellectual issue.This week’s show explores the special challenge of how leaders make connections, show empathy and motivate their people to bring their very best to the table day after day. | 3/30/11 | Free | View In iTunes |
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Special Encore Presentation: Measuring Emotional Intelligence | What is emotional intelligence? Are you born with EQ or can you develop it? How does EQ make you a better leader? These are a few of the questions Esther Orioli, EQ and leadership expert, will answer on today’s program. Esther will explore why EQ is the true stuff of success and is crucial to leaders’ ability to build trusting relationships, be effective even under pressure and create the future for their companies. You’ll learn that when it comes to EQ if you can’t measure it, you can’t manage it, much less make improvements. Using EQ Map®, Esther will show you how to measure your own EQ profile and take an EQ snapshot of your team. Tune in to find out how you can assess, practice and master essential EQ competencies and traits and bring them to the people you lead so they can bring their very best to the table each and every day. Join Esther in her premiere on Voice America Business where you ask, she’ll answer, and everyone can join the conversation. Tough questions welcome. | 3/23/11 | Free | View In iTunes |
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61 |
Leading Team Turnarounds: Changing Hearts and Minds | Have you ever had to implement a new system or a large-scale change for your team, department or organization? Been the point person on a customer service overhaul? Had to deal with problem performers with non-productive behaviors? Then you know how tough this can be. Moving your team from resistance to making change happen can be a daunting task. How do you share just the right information, in just the right way to help your people intellectually understand as well as emotionally embrace new behaviors and practices? Seasoned leaders know that “culture trumps strategy” and that the key to success lies in changing the hearts and minds of their people. This week on Leading with Emotional Intelligence, Robb Munson, Vice President of Health Plan Service and Administration for Kaiser Permanente, joins Esther Orioli to discuss his real life experiences with turning teams around and why EQ can make a critical difference in getting buy–in and keeping it from start to finish. | 3/16/11 | Free | View In iTunes |
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Got Skills? – Five “Must Have” EQ Competencies for Leaders | As a leader, on a scale of 1 to 10, how good are you at being intentional, staying resilient, letting others disagree, unleashing your creativity and connecting with your people? Need some help? Most of us do. These sophisticated EQ traits, while not the easiest to learn, ensure your success and ability to lead by example and create great organizations. From cohesive work teams, to stellar customer service, to innovative products, to building trust, study after study shows that high emotional intelligence (EQ) is key to amazing performance within companies. While many believe that EQ is something you either have or don’t, the good news is that EQ, the ability to sense, understand and apply the power and acumen of emotions, is a skill that can be learned. This week on LEI Esther Orioli discusses 5 must have EQ competencies all successful leaders need. Tune in to find out how to assess, practice and master these essential skills to bring your very best to the table every day. | 3/9/11 | Free | View In iTunes |
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63 |
High EQ Email – Writing It Right | With more than 294 billion emails sent every day, chances are many of them will miscommunicate in some significant EQ way: hostile tone, capital letter shouting, volatile language, diluted message, truncated meanings – all sorts of problems. Without the nuances that seeing each other face to face allow, mistakes, misfires and miscommunication abound. When does the convenience of email get outweighed by the harmful and sometimes irreparable side effects that only email can bring? As a leader, how can you capitalize on the urgency and immediacy that email provides without risking the catastrophes? The difference is the high EQ email – communicating in this day and age requires a different written form to get it right and keep it short. Tune in this week to LEI and join Esther Orioli as she discusses using email as an effective leadership tool, what type of information should go in an email, when you should pick up the phone and why face-to-face is mandatory for certain conversations. | 3/2/11 | Free | View In iTunes |
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64 |
Constructive Discontent: Rocking the Boat – Moving Ahead | Is there such a thing as too much agreement among team members or on a project? Can too much “getting along” actually keep work from moving forward, stifle creativity, and foster passive resistance from your people? And, as a leader, how do you know the difference between too much and just right? This week on LEI, Esther Orioli discusses why excessive “second yessing™” often gets in the way of making important work happen, why leaders need to actively invite disagreement and how to measure yourself on Constructive Discontent. Samuel M. Lam, President of Linkage Asia, joins Esther to offer his insights and expertise with creating environments that invite different opinions and the strengths to be gained by welcoming discontent, rather than stifling it. Tune in to hear why encouraging people to voice their opinions, even when they “rock the boat” can be invaluable to a team, and most particularly to the folks at the top. | 2/23/11 | Free | View In iTunes |
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Amygdala Attacks: Why Smart Leaders Do Dumb Things | Have you ever said or done something and regretted it later? Not sure why you acted in an uncharacteristic or not very “leader-like” way in an important meeting? Could be that your amygdala got the better of you. This week on Leading with Emotional Intelligence we’ll explore how the amygdala, a tiny, almond-shaped part of the brain, often sends even the most thoughtful of us down a bad path and what you can do to stay in control and on task when you experience an “amygdala attack.” Dr. Mary Corbett of Australian Business Class joins Esther Orioli to discuss the latest in brain science behind amygdala attacks and how it relates to business performance and leadership. Tune in to hear how the brain’s built-in mechanisms for protecting us from harm can lead to disastrous situations in the board room and how to manage your amygdala before it hijacks your better judgment. Join Esther on this show where you ask the questions and everyone can be part of the conversation. | 2/16/11 | Free | View In iTunes |
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The Heart Smarts of Business – A Valentine for Leaders | Contrary to popular belief, when it comes to making business decisions the heart, not the head, has the final say. On Esther’s Valentine’s show: The Heart Smarts of Business you’ll learn why EQ rules over IQ when it comes to leadership success and why you can’t leave emotions out of it (even if you wanted to). Discover how building trusting relationships is a powerful business trait among the best leaders who share the love of business. Research has shown that humans have a neurological imperative for human to human connections. Physically, emotionally, energetically and neurologically, human performance depends on the right amount of head, heart and gut-level smarts to make it in this business and economic climate. Join Esther on this Valentine for Leaders special show where you ask the questions and everyone can be part of the conversation. | 2/9/11 | Free | View In iTunes |
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Intentionality: Say What You Mean, Mean What You Say | Have you ever left a meeting shaking your head, wondering what happened? You knew before you started that you wanted to fire up your team about your new project. Somehow, it didn’t quite work out that way. Perhaps you need the skills of intentionality to close the gap between what you needed and what you got. Intentionality is a critical emotional intelligence competency and can be learned, practiced and mastered by leaders struggling to make things happen. According to EQ Map, a statisticallly reliable measure of EI, Intentionality is: “.. your ability to act deliberately, "on purpose," to say what you mean and to mean what you say.” Orioli says that “the act of being unconscious does not mean you are intentionless, it simply means you are not driving the outcome. What you are thinking, what you are avoiding, the words you use, the mood you are in, even the jokes you tell, are part of the process of communicating your intention.” | 2/2/11 | Free | View In iTunes |
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68 |
Measuring Emotional Intelligence | What is emotional intelligence? Are you born with EQ or can you develop it? How does EQ make you a better leader? These are a few of the questions Esther Orioli, EQ and leadership expert, will answer on today’s program. Esther will explore why EQ is the true stuff of success and is crucial to leaders’ ability to build trusting relationships, be effective even under pressure and create the future for their companies. You’ll learn that when it comes to EQ if you can’t measure it, you can’t manage it, much less make improvements. Using EQ Map®, Esther will show you how to measure your own EQ profile and take an EQ snapshot of your team. Tune in to find out how you can assess, practice and master essential EQ competencies and traits and bring them to the people you lead so they can bring their very best to the table each and every day. Join Esther in her premiere on Voice America Business where you ask, she’ll answer, and everyone can join the conversation. Tough questions welcome. | 1/26/11 | Free | View In iTunes |
| Total: 68 Episodes |
Customer Reviews
Thank you!
Essie's insight is invaluable!
Great show!
Esther Orioli provides outstanding and practical information I can really use. I appreciate her knowledge and experience, the informative guests and her passion for this field. It's clear Esther enjoys what she's doing and her enthusiasm is infectious. Thank you and Keep up the great work.
Good stuff
This show was helpful to me to look at what changes I can make and how to do it for myself and my group. Thanks!
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