SugarCRM Podcasts
By SugarCRM, Inc.
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Podcast Description
The Sugar Team discusses the Sugar application, the Sugar Open Source Project and other interesting CRM topics.
| Name | Description | Released | Price | ||
|---|---|---|---|---|---|
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1 |
Three Flavors of Cloud Computing | Martin Schneider takes us through three examples of how an organization can leverage cloud computing. | 4/20/09 | Free | View In iTunes |
|
2 |
Twitter and CRM | Leveraging Twitter in a CRM Deployment | 3/30/09 | Free | View In iTunes |
|
3 |
Mobile CRM | Mobile CRM, getting easier every day | 3/29/09 | Free | View In iTunes |
|
4 |
Selling the Experience | Martin Schneider from CRMOutsiders.com discusses how the current global economic issues will change the dynamics of selling. | 1/18/09 | Free | View In iTunes |
|
5 |
Sugar Cloud Services Preview | Walk through best practices for leveraging Sugar's new Cloud Connectors capabilities. | 12/17/08 | Free | View In iTunes |
|
6 |
Go Pro - How Easy Is It? | We'll talk about just how easy it is to move from our Community Edition of Sugar to one of our commercial editions of the product, Sugar Professional or Sugar Enterprise. | 12/15/08 | Free | View In iTunes |
|
7 |
Green CRM | Martin Schneider from CRMOutsiders.com discusses implementing a Green CRM strategy. | 12/8/08 | Free | View In iTunes |
|
8 |
SugarCRM for Dummies | We interview Karen Fredricks, the author of the new SugarCRM for Dummies book now available at Amazon.com. | 11/25/08 | Free | View In iTunes |
|
9 |
Cloud Computing | Join Martin from CRMOutsiders.com as he walks you through what Cloud Computing is and what it means to you. | 11/24/08 | Free | View In iTunes |
|
10 |
CRM Outsiders Take of the Week | The authors of the CRM Outsiders blog at http://crmoutsiders.com bring you their first Sugar 60 Second Snippet where Martin discusses Social CRM. | 11/17/08 | Free | View In iTunes |
|
11 |
Upgrades | Today we are going to talk about what happens when you upgrade your Sugar software. We will talk about how to find out when patches and upgrades are available, what to do when you need to upgrade, and why upgrading is a great best practice. | 11/2/08 | Free | View In iTunes |
|
12 |
October 2008 Community Update | Join SugarCRM co-founder Clint Oram for an update on what's new in the Sugar Community. | 10/27/08 | Free | View In iTunes |
|
13 |
Research | Today we will see how research of your prospect's company, industry, and competitors can help you figure out how to approach that prospect in the best way that will lead to a sales win. | 10/19/08 | Free | View In iTunes |
|
14 |
Executive Sponsors | Join Sugar Online Team Vice President Andy Dreisch as he talks about a key component of your company's CRM initiatives -- the Executive Sponsor. | 10/12/08 | Free | View In iTunes |
|
15 |
Sugar Network | Today's podcast talks about Sugar Network, a package of useful product extensions, training and support for Sugar Community Edition users. We'll learn what's included in the offering, how much it costs, and how to purchase it from the SugarCRM.com website. | 10/5/08 | Free | View In iTunes |
|
16 |
September 2008 Community Update | Sugar co-founder Clint Oram gives an update on the Sugar Community for September 2008. | 9/28/08 | Free | View In iTunes |
|
17 |
Go Pro! | This podcast focuses on the benefits you get when you move up from the Sugar Community edition to the Sugar Professional, or Pro, edition of the product. | 9/21/08 | Free | View In iTunes |
|
18 |
Excel Plugin | Lori from Sugar's Technical Support group talks about he Excel Plugin, available as Beta for our Enterprise, Pro, and Sugar Network customers. | 9/14/08 | Free | View In iTunes |
|
19 |
Data integration with SnapLogic | We will talk about data integration with your Sugar instance, using a tool from Sugar partner SnapLogic. | 9/7/08 | Free | View In iTunes |
|
20 |
August 2008 Community Update | Sugar co-founder Clint Oram gives an update on the Sugar Community for August, 2008. | 8/31/08 | Free | View In iTunes |
|
21 |
Workflows | We are going to talk about Workflows, one of the most powerful features of the Pro and Enterprise editions of SugarCRM. | 8/24/08 | Free | View In iTunes |
|
22 |
Dashlets | Today we'll explore one of the productivity features available in all editions of SugarCRM-- Dashlets. | 8/17/08 | Free | View In iTunes |
|
23 |
Daily Demos | We'll talk about ways you can show off your product or service to a potential customer, using lower cost tools while retaining a personal touch. | 8/10/08 | Free | View In iTunes |
|
24 |
Cleaning out your closets (of data) | We'll talk about cleaning out your closets, so to speak, in your Customer Relationship Management system. | 8/3/08 | Free | View In iTunes |
|
25 |
Power Hour | We'll talk about a time management concept that's applicable to everyone, from sales reps to managers to administrators and developers-- the Power Hour. | 7/27/08 | Free | View In iTunes |
|
26 |
When do I need a CRM system? | We'll talk about some of the signs that you need a Customer Relationship Management, or CRM, system for your business. | 7/20/08 | Free | View In iTunes |
|
27 |
What's in a name? | How did the name "Sugar" come about? We'll talk about some reasons why we think it fits our software. | 7/13/08 | Free | View In iTunes |
|
28 |
Did You Know? | Today we talk about some interesting facts and snippets that may be news to you, all pertaining to Sugar in some way. | 7/6/08 | Free | View In iTunes |
|
29 |
SugarForge Project of the Month | Today we talk about the "Project of the Month" section of SugarForge: what it is, why it's worth checking out every month, and how you can have your project featured on the site. | 6/29/08 | Free | View In iTunes |
|
30 |
Language Packs | With the help of the multi-lingual Sugar staff, we talk (in many languages) about Language Packs for Sugar. | 6/22/08 | Free | View In iTunes |
|
31 |
Lifelong Training | Today we're going to talk for a moment about training. Not just Sugar training or PHP training, but the larger concept of incorporating training into your life. | 6/15/08 | Free | View In iTunes |
|
32 |
The Technical Downside of 10% -> Closed | Today we are going to expand on a topic that we introduced last week: the act of moving the probability of closing a sales opportunity from 10% straight to Closed. This time we will focus on the software or technical reasons why you don't want to jump from Start to Finish without passing through each sales stage. | 6/8/08 | Free | View In iTunes |
|
33 |
The Downside of 10% -> Closed | Today we're going to talk about an unfortunate habit I've seen all too often with Sales reps, and what effect that habit has on your company's ability to run its business. It's the act of moving the probability of closing a sales deal from 10% straight to Closed. | 6/1/08 | Free | View In iTunes |
|
34 |
Delete or Not Delete | We're going to talk about a topic that comes up quite a lot with CRM administrators and folks who are tasked with supporting the CRM application from the technical side-why you don't want to delete users from the system. | 5/26/08 | Free | View In iTunes |
|
35 |
CRM for SEs | Jenny, one of Sugar's Sales Engineers, talks about using Customer Relationship Management tools for Sales Engineers. | 5/18/08 | Free | View In iTunes |
|
36 |
KB Content Tips and Tricks | In this installment of Carlota's Knowledge Base podcast series, she talks about some basic tips and tricks for writing Knowledge Base content and articles. | 5/11/08 | Free | View In iTunes |
|
37 |
Knowledge Base Life Cycle | Carlota, the Knowledge base Writer for SugarCRM, will describe the Case to KB Life Cycle and how we at Sugar create knowledge base articles. | 5/4/08 | Free | View In iTunes |
|
38 |
Emails in Sugar 5.0 | Jennifer from SugarCRM's Product Management team discusses the new 5.0 Emails module, including how the 5.0 version differs from earlier versions. We made both functional and user interface enhancements to the module. | 4/27/08 | Free | View In iTunes |
|
39 |
KB 101 | In this podcast, Carlota, our Knowledge Base writer for Sugar's Customer Support team, introduces the concept of a Knowledge Base, a special type of information repository. | 4/20/08 | Free | View In iTunes |
|
40 |
Special Podcast - SugarCRM for WebSphere sMash | Scott Laningham from IBM got SugarCRM's co-founder and CTO Jacob Taylor and WebSphere CTO Jerry Cuomo to sit down for an intriguing exchange on WebSphere sMash, the SugarCRM application built on sMash using PHP, and the realities and promises of this approach to development. | 4/16/08 | Free | View In iTunes |
|
41 |
The Meeting Agenda | In this podcast, we talk about a best practice that applies to everyone, from sales reps to managers to anyone in business -- the effective use of a meeting agenda. | 4/13/08 | Free | View In iTunes |
|
42 |
50th Podcast | For our 50th podcast, we're taking a break from all the snippets, and instead presenting a musical interlude starring some of the members of the Sugar Band. Sit back, relax, and enjoy the musical stylings of Sadek and Julian. | 4/6/08 | Free | View In iTunes |
|
43 |
CRM Acceleration World Tour | We're going to talk about a series of events hosted by SugarCRM. CRM Accelerations are one-day, intensive sessions that help business leaders develop and implement a customer relationship management strategy. | 3/30/08 | Free | View In iTunes |
|
44 |
CRM Outsiders Blog | We're going to give you the scoop on a new blog called CRM Outsiders, a place to discuss happenings in the CRM space as well as to talk about software and technology trends. | 3/23/08 | Free | View In iTunes |
|
45 |
Web to Lead Form | Today's topic is the Web to Lead form, a great tool for getting leads from your company's website into Sugar. | 3/16/08 | Free | View In iTunes |
|
46 |
Knowledgebase | Lori from Sugar's Technical Support team talks about Sugar's Knowledgebase product, available as part of Sugar Professional and Sugar Enterprise. | 3/9/08 | Free | View In iTunes |
|
47 |
Sugar Portal (Part 2) | Lori from Sugar's Technical Support team will present the conclusion of her two part series on the Sugar Portal, which is a feature of our Enterprise and Professional editions of the product. | 3/2/08 | Free | View In iTunes |
|
48 |
Sugar Portal (Part 1) | Lori from Sugar's Technical Support team will present part one of her two part series on the Sugar Portal, which is a feature of our Enterprise and Professional editions of the product. | 2/24/08 | Free | View In iTunes |
|
49 |
Sugar 5.1 Highlights | Jennifer from the Product Management group talks about upcoming features scheduled for the 5.1 release. | 2/10/08 | Free | View In iTunes |
|
50 |
Update From Europe | We have a special podcast from Sugar co-founder Clint Oram, who reports on the recent Open Source Meets Business conference that took place in Nuremberg, Germany. | 2/3/08 | Free | View In iTunes |
|
51 |
Targets | All about targets-- what they are, and how to use them in Campaigns. | 1/27/08 | Free | View In iTunes |
|
52 |
What's New in Sugar 5.0 | We'll talk about Sugar 5.0, our newest major release. It contains several key features that greatly expand Sugar's core infrastructure. | 1/13/08 | Free | View In iTunes |
|
53 |
SugarCon 2008 | All about SugarCon 2008, our upcoming conference for customers, partners, and developers. SugarCon 2008 will be held from February 6th to the 8th in San Jose, California. | 1/6/08 | Free | View In iTunes |
|
54 |
'Twas the Night | For this very special holiday edition, our finale for 2007, we perform our twist on an old classic story. With help from Sadek Baroudi on guitar, and Drew Currie's storytelling, we celebrate the 5.0 release (and the magic of the season) with a tale called "Twas the Night..." | 12/16/07 | Free | View In iTunes |
|
55 |
Workflows for Sales | We're going to brush up on some fundamental sales techniques and we'll see how we can use our CRM tool to enforce these best practices. | 12/9/07 | Free | View In iTunes |
|
56 |
Making Money with our Partners | This podcast describes how you can market your Sugar skills by leveraging SugarCRM's established channel partners. | 12/2/07 | Free | View In iTunes |
|
57 |
Sugar Developer Website | Today we're going to take an audio tour through Sugar's new developer website, the one-stop shop for getting up to speed on how to code in the Sugar environment. | 11/25/07 | Free | View In iTunes |
|
58 |
Automation (A follow-on to "CRM 101") | Continuing with our discussion on CRM, we are focusing on another powerful aspect of customer relationship management systems.automation. | 11/18/07 | Free | View In iTunes |
|
59 |
Collaboration | Following on last week's "Introduction to CRM", today we talk about all the ways you can use your CRM system to collaborate with employees, partners and customers. | 11/11/07 | Free | View In iTunes |
|
60 |
CRM 101 | We are going back to the basics, answering the question "what is CRM." We will provide a brief overview of what it is, what it does, and how it can help you make your business more successful. | 11/4/07 | Free | View In iTunes |
|
61 |
What's New at SugarCRM | We're back from our hiatus, and today we are talking about what's new in the land of Sugar. | 10/28/07 | Free | View In iTunes |
|
62 |
A Pause and a Contest | This is our 30th podcast, and we're going to be taking a break for a while while we get ready for the 5.0 release. We are launching a podcast contest, though, and you can be the next 60 Second Sugar Snippet star! Listen to this podcast for details. | 9/3/07 | Free | View In iTunes |
|
63 |
Themes | All about Sugar themes, those add-ins you can load onto your Sugar system to customize your environment, change your mood, and maybe even boost performance a bit. | 8/26/07 | Free | View In iTunes |
|
64 |
Performance Tweaks | In this special edition, guest podcaster Sadek Baroudi discusses several performance tweaks you can make to your Sugar installation. Sadek also provides the background guitar music to this podcast. | 8/19/07 | Free | View In iTunes |
|
65 |
New Developer Resources | This podcast covers some upcoming improvements to the Sugar developer community. We'll go over some new resources that we are building for you, and we'll highlight some new items that others have made that can help you get started as a Sugar developer or administrator. | 8/12/07 | Free | View In iTunes |
|
66 |
Release Rules | This podcast covers the rules Sugar follows when we unveil new releases, upgrades and patches. | 8/5/07 | Free | View In iTunes |
|
67 |
Sugar and the GPL v3 License | This podcast discusses Sugar's recent announcement to license our open source software under GPL version 3 starting with release 5.0. We'll go over what this means to you as a user, developer, and administrator of the software. | 7/29/07 | Free | View In iTunes |
|
68 |
3 Levels of Why | With help from the Sugar Theatre Troupe, we demonstrate how powerful the question "Why?" is when trying to design a customization to your CRM software. | 7/22/07 | Free | View In iTunes |
|
69 |
Campaign Tips | Deepali Mittal from SugarCRM's Marketing team discusses some tips and tricks for Sugar's Campaign Management module, specifically email campaigns. | 7/15/07 | Free | View In iTunes |
|
70 |
Customization Design Tips | We discuss some best practices for designing your SugarCRM customizations, to make sure your design meets your users' needs. | 7/8/07 | Free | View In iTunes |
|
71 |
Accounts vs. Opportunities | Join Susie Williams and Sugar University's Kim Miller as they discuss the differences between Accounts and Opportunities and touch on the selling processes surrounding these Sugar objects. | 7/1/07 | Free | View In iTunes |
|
72 |
Sugar Forums | Today's topic is the Sugar Forums. We'll cover what you can expect in terms of responses and responsiveness both from Sugar and the Sugar community. | 6/24/07 | Free | View In iTunes |
|
73 |
SugarExchange with Reem Bazzari | Guest podcaster Reem Bazzari talks about SugarExchange, the online marketplace for Sugar extensions. | 6/20/07 | Free | View In iTunes |
|
74 |
More CRM Usage | In this follow-on to our most popular podcast, we discuss more ways to increase CRM usage, to set up a system that both sales reps and managers will use. | 6/17/07 | Free | View In iTunes |
|
75 |
Leads vs. Contacts | We discuss the differences between Leads and Contacts, with an additional section on Targets thrown in for good measure. We'll clear up any confusion you have regarding which to use when, and why. | 6/13/07 | Free | View In iTunes |
|
76 |
Submitting Bugs and Cases | We examine the topic of cases and bugs: when to file a case, when to file a bug, and who can file what. | 6/10/07 | Free | View In iTunes |
|
77 |
SugarForge vs. SugarExchange | We talk about the differences between SugarForge and SugarExchange: the factory versus the marketplace for extensions to your SugarCRM system. | 6/6/07 | Free | View In iTunes |
|
78 |
How Sugar Uses Sugar | We discuss how Sugar (the company) uses Sugar (the software) to run our business. You'll get the real scoop on how we use our software, from descriptions of the groups within the company who use all aspects of the product, to some insight into how we have tuned our outbound email options to support our marketing efforts. | 6/3/07 | Free | View In iTunes |
|
79 |
Building Sugar | All about the Sugar build process; how Sugar builds the Open Source, Professional and Enterprise editions from the same (single) code base. | 5/28/07 | Free | View In iTunes |
|
80 |
The Release Process | All about DPs (Developer Previews), CPs (Community Previews), and Betas-- all the releases a Sugar product goes through before becoming generally available. | 5/23/07 | Free | View In iTunes |
|
81 |
Sugar University | This podcast describes Sugar University, SugarCRM's online learning environment. We explain all the resources available to you, from the online library to sessions and workshops. | 5/20/07 | Free | View In iTunes |
|
82 |
Sugar Adoption Program | This podcast describes the Sugar Adoption Program, a three-phased plan designed to help you successfully implement SugarCRM. | 5/16/07 | Free | View In iTunes |
|
83 |
10 Tips in 60 Seconds - CRM Usage | With the help of the Sugar Band, this podcast lists ten practical ideas to help increase usage of your SugarCRM application, so your company sees the maximum return on its CRM investment. | 5/9/07 | Free | View In iTunes |
|
84 |
Ways to Make Money with Sugar | This podcast explains several ideas for making money from the SugarCRM community, from selling your cool new gadgets to marketing your development services across the broad range of avenues provided by SugarCRM. | 5/8/07 | Free | View In iTunes |
|
85 |
Performance Tips | This podcast describes tips and tricks to get the best performance when working in your Sugar application. | 5/8/07 | Free | View In iTunes |
|
86 |
Sugar Dev User Group | This podcast describes the history and function of the Sugar Dev User Group, and talks about online and in-person gatherings of this devoted group of community members. | 5/8/07 | Free | View In iTunes |
|
87 |
Commercial Open Source | This podcast explains the Commercial Open Source business model followed by SugarCRM, and explains how the Commercial and Open Source elements fit together to make an efficient business model. | 4/30/07 | Free | View In iTunes |
|
88 |
Bugs | This podcast describes the journey your bug takes from submittal in our bugs portal to inclusion in a release. | 4/30/07 | Free | View In iTunes |
|
89 |
How to Contribute | This podcast covers the various ways you can contibute to the Sugar Open Source community, through code contributions, bug fixes, and other avenues. | 4/30/07 | Free | View In iTunes |
|
90 |
Sugar Extras | This podcast describes three locations where you can download (for fee or for free) additional software for your SugarCRM implementation. | 4/30/07 | Free | View In iTunes |
|
91 |
Differences between Editions | This podcast describes the differences between the Open Source and Commercial (for fee) editions of SugarCRM, including product capabilities and value-add services such as Technical Support. | 4/30/07 | Free | View In iTunes |
| Total: 91 Episodes |
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