The Visual Workplace: Work That Makes Sense
By VoiceAmerica™
To listen to an audio podcast, mouse over the title and click Play. Open iTunes to download and subscribe to podcasts.
Podcast Description
The Visual Workplace,Work That Makes Sense,Gwendolyn Galsworth,VoiceAmerica,business,management,marketing,internet
| Name | Description | Released | Price | ||
|---|---|---|---|---|---|
|
1 |
Sustaining-1: Heart & Tools | What is the true goal of sustaining improvement? The true—indeed, the only—goal is to strengthen the behaviors that lead to a continuous improvement work culture. Hard-won though they are, these behaviors can erode quickly if we do not take concrete steps to sustain them. In this week’s show, your host and visual workplace expert, Gwendolyn Galsworth, begins to share nine powerful sustaining tools. First, we learn an exacting definition of discipline (one that may surprise you)—followed by the so-called Visual Workplace Code of Conduct. This code, which is practiced by value-add associates in the targeted areas, is designed to build the qualities of self-leadership into each person’s day. From resisting the temptation to vote excellence into existence—to working for true consensus and modeling the behaviors in yourself that you wish to see in others. If sustainment does not help us grow into who we really are, we are stuck with a narrow definition of ourselves and so is our company. | 5/29/12 | Free | View In iTunes |
|
2 |
Moog QuickSet “Visualizes” The Shingo Prize | What do you do when you want to challenge for The Shingo Prize—but know that lean is not the right place for your company to start? When Moog QuickSet (outskirts of Chicago) faced that question, its answer was: We need to begin with operator-led visuality. Join us this week on The Visual Workplace, when Gwendolyn Galsworth (your host and visual workplace expert) interviews Brian Hallstrom, Operator Division Manager at QuickSet, and Jay Alfonso, engineer, supervisor, and new visual workplace coach/trainer/coordinator in charge of visuality on the production floor. Learn about their roles in the visual conversion underway at QuickSet—along with early victories, challenges, and personal changes. Hear what Brian and Jay stay glued on and why there are miles to go before ANYONE sleeps. You’ve heard Galsworth present the elements of her model for the past 30 weeks. Now it’s time to examine them in action, warts and all. This is a live show. Get ready to call in with comments and questions. | 5/22/12 | Free | View In iTunes |
|
3 |
Fractals, Monkeys & Morphogenic Fields | Strange how most of us believe change happens. Strange how we believe companies learn and improve. Stranger yet is how we seek to validate the progress we think we’re making by attending to exact technical causes and the concrete logic of the physical. But what if an entirely different set of causes pertain and an all-but-undetectable logic produces these tangible, knowable outcomes? Suddenly reality ain’t what it used to be—or is supposed to be. This week on The Visual Workplace, your host and visual workplace expert, Gwendolyn Galsworth, takes you into the world of chaos theory, fractals, and morphogenic fields, sharing research on how companies evolve and learning happens, based on the largest gap in understanding that exists: “what we don’t know we don’t know.” Tune in and you may be surprised to learn that even monkeys can point the way to what’s really going on when we learn, implement, and improve. This is a live show. Your call-in comments and questions are welcomed! | 5/15/12 | Free | View In iTunes |
|
4 |
Global Improvement Snapshots: Trip Notes | Did you know? Visuality is contagious. So is employee engagement and continuous improvement. Better watch out! They are spreading around the globe, in places as far flung as India, England, Australia, Mexico, and Brazil—and in the US from Boston to Utah. This week on The Visual Workplace, your host and visual workplace expert, Gwendolyn Galsworth, shares what she has seen and experienced on her travels since January when she took her visual workplace model on the road through seminars and visual site assessments. Tune in and hear her observations about companies and countries that are new to the quest for operational excellence—as well as those that are second- (even third-) generation achievers in the challenging journey of continuous improvement, cultural alignment, and increased profit margins through workplace visuality. No one ever said it was going to be easy. But everyone knows it’s going to be rewarding. This is a live show. Your call-in questions and comments are welcomed! | 5/8/12 | Free | View In iTunes |
|
5 |
The Four Power Levels of Visual Devices (part 2) (for May 1) | It is not the number of visual devices that transforms a company into a highly-functioning visual work environment. It is the power of those devices. That’s what separates watered-down copycat devices from highly-effective visual solutions…and cosmetic visuality from authentic visual function. In this week’s episode, Gwendolyn Galsworth, visual workplace expert and your host, defines what visual devices are—and how to make them increasingly effective by applying the steps of visual power. Tune in and learn about visual indicators, visual signals, visual controls and visual guarantees (poka-yokes). See how the construct of these four power levels can turn any visual device into a performance driver—a device that ensures the outcomes you require: speed, flow, accuracy, safety, and perfect quality. This is a two-episode show. Listen to both to learn what the four power levels are, how they function, and how you can create more powerful visual devices in your own company. | 5/1/12 | Free | View In iTunes |
|
6 |
The Four Power Levels of Visual Devices (part 1) | It is not the number of visual devices that transforms a company into a highly-functioning visual work environment. It is the power of those devices. That’s what separates watered-down, copycat devices from highly-effective visual solutions…and cosmetic visuality from authentic visual function. In this week’s episode, Gwendolyn Galsworth, visual workplace expert and your host, defines what visual devices are—and how to make them increasingly effective by applying the steps of visual power. Tune in and learn about visual indicators, visual signals, visual controls and visual guarantees (poka-yokes). See how the principles in these four power levels can turn any visual device into a performance driver—a mechanism that ensures the outcomes you require: safety, speed, flow, accuracy, and perfect quality. This is a two-episode show. Listen to both and learn what the four power levels are, how they function, and how you can create more powerful visual devices in your own company. | 4/24/12 | Free | View In iTunes |
|
7 |
Lean-Led Hospital Design: Naida Grunden | “Never in U.S. history has the subject of healthcare costs been so visible or so contentious….” Thus begins Naida Grunden’s groundbreaking new book, Lean-Led Hospital Design (Charles Hagood/co-author). This week on The Visual Workplace, Gwendolyn Galsworth, your host and visual workplace expert, interviews Ms. Grunden on her concept of lean-led hospital design and why she considers it is indispensable to minimizing soaring healthcare costs. Hear why, when asked “When do you build?“ Grunden responds: “Build when process improvement cannot take you any further.” In traditional hospital planning, the focus is on the architecture, not operations and merely imports and prolongs old systems and the chronic problems tied to them. Grunden offer us instead a way to construct a building that is borne out of continuous improvement. Tune in and here this fresh perspective on the power of a design paradigm that can take 40% of the building cost out before a shovel ever goes into the ground. | 4/17/12 | Free | View In iTunes |
|
8 |
Leave The Grouches Alone | What are realistic expectations about how people should and do respond to your splendid new improvement initiative? Should you get your hopes up? Should you remain detached and neutral? Or should you gird your loins for battle? In our show this week, your host and visual workplace expert, Gwendolyn Galsworth, discusses what she has discovered over three decades of implementations: that people will respond to change in one of three ways. They embrace it. They resist it. Or they do not have an opinion about it one way or the other; they are neutral. We call this threesome: The Rowers, Watchers, and Grumblers. And they offer us a perspective on the I of the I-driven approach to workplace visuality. Tune in this week and hear Gwendolyn share the telling difference between inertia and resistance and the most effective way of handling the grouches. Learn what not to do and what happens when individuals are allowed, even encouraged, to be themselves, with no fear of penalty. | 4/10/12 | Free | View In iTunes |
|
9 |
Secrets of Visual Conversion Success | Far too many companies make the mistake of training and implementing the visual workplace the same way they train and implement lean. In fact, the success of a visual workplace depends on a launch protocol that is very different from the one that works for lean. This week, Gwendolyn Galsworth, your host and visual workplace expert, shares the training and implementation secrets she has discovered in nearly thirty years of hands-on visual workplace conversions. Her learning curve was like that of most: some important failures and a ton of impressive successes. Learn why teaching people about visuality through simulations is not often a good choice. Discover the real purpose of the first visual conversion cycle in a company. Hear how Galsworth defines resistance and inertia. And why she says that success in addressing them usually begins with ignoring them. Tune in and hear lessons learned and make them part of your approach. Call in with your own stories and insights! | 4/3/12 | Free | View In iTunes |
|
10 |
Lots of Questions/Lots of Answers: The Mail Bag | “What do I do when my COO says he wants us to be creative then floods us with his ideas?” “Can I use visual to get other people to do the right thing, like show up to meetings on time?” “How come 5S in the West is only about neat-clean-labels-lines and how can I get beyond that?” These are just some of the questions your host and visual expert, Gwendolyn Galsworth, has received over the past few weeks. In this show, she responds in ways that make sense to her. And, she hopes, you will call in with responses, comments, stories, ideas of your own. And maybe more questions. It’s time to pause and check for understanding and application. Here are some more we have received. “Can I use Kaizen Blitzes to get visual inventiveness going with my operators?” “What’s wrong with standardizing on our visual devices? How can we make our processes reliable without that?” “Where do the 5 Whys fit in?” Are these your questions too? Tune in. Call in. Your comments and responses are part of this show! | 3/27/12 | Free | View In iTunes |
|
11 |
Visual Leadership: Visual Tools That Drive (Doorway 4 concludes) | Napoleon, Churchill, Roosevelt, Gandhi, Bernstein, Jobs, Battenburg. Natural leaders all. How did they naturally lead? They set the direction, assigned resources, and held steady to the course. What natural leaders do intuitively, we can learn through the practiced use of visual leadership tools. This week Gwendolyn Galsworth, your host and visual expert, delves into three such tools: Business Systems Improvement Template, X-Type Matrix, and Operations Road Map. These high-level Doorway 4 mechanisms (combined with visual metrics and visual problem solving) help us simulate the remarkable behaviors of natural leaders and turn them into practical skills we can use everyday. What behaviors? Visually name the horizon, assign resources, set the pace, confer valence, and drive relentlessly drive. All the while, we never give up our humanity: nice on the outside/toast on the inside. Whether you work as a supervisor or executive, tune in and find the leader in you through workplace visuality. | 3/20/12 | Free | View In iTunes |
|
12 |
The Barracuda Leader: Visuality & Lunch (Doorway 4 continues) | Why do many business owners, CEOs, and plant managers struggle with their role as leaders? What does effectiveness mean for leaders? How can visuality help leaders be more effective? In this show, Gwendolyn Galsworth (your host and visual workplace expert) continues her walk through the fourth doorway into the visual workplace: Visual Leadership. At this point in Doorway 4, visual metrics are in place; visual problem solving is propelling the workforce down the causal chain; standards are improving and visual solutions are stabilizing those improvements. Leaders are now able to see their organizations behave and it is their turn to step up to their role as visual leaders—owners of the organizational horizon as well as the pacing and will needed to drive the enterprise towards it with focus, confidence, and certainty. Tune in and learn why good leaders always crave excellence and how visuality can help them both sharpen and satisfy that hunger. | 3/13/12 | Free | View In iTunes |
|
13 |
Special Encore Presentation: 2012 Recipients: The Visual Workplace/Ten Doorways Prize | What do we mean by a fully-functioning visual workplace. What do we mean when we say a company has reached a showcase level of workplace visuality? This week, your host and visual workplace expert, Gwendolyn Galsworth, announces the three first recipients of The Visual Workplace/Ten Doorways Prize: Delphi Deltronicos in Mexico, Parker Hannifin in California, and Royal Nooteboom Trailers in Holland. The purpose of The Prize is to confer recognition and appreciation on companies that have cultivated a level of operational visuality that is sufficient to demonstrate to others what a visual workplace is, how it functions, and precisely why it is indispensable to the dual business benefits of cultural alignment and dramatic bottom-line results. Listen as Galsworth describes the visual work environment of each of these prize-winners and where, within her Ten Doorways framework, their distinctive visual contributions cluster. Then compare and contrasts those with your own efforts. | 3/6/12 | Free | View In iTunes |
|
14 |
Visual Problem Solving (2): A People-Grabbing Focus (Doorway 4 continues) | Visual Metrics play a mighty role in effective problem solving because they illuminate cause, show us how the problem behaves, and drive us down the causal chain. They are the vector force of the process: thrust plus direction. But metrics have only limited use without deep and sustainable solution making. People are needed for that. This week, your host and visual workplace expert, Gwendolyn Galsworth, explains part two of the Visual Problem Solving process: getting people engaged in developing rich problem descriptions and then create a wide array of viable solutions. To do this, we gather stake holders and lead them through a step-by-step method that allows them to share their insights and expertise in order to un-nest levels of viable solutions that they, in turn, implement systematically. Eliminating problems is rarely about silver-bullet answers but instead focus on identifying an exact array of good causes that have been tried, tested, and, through visuality, made sustainable. | 2/28/12 | Free | View In iTunes |
|
15 |
Visual Problem Solving: Creating New SOPs (Doorway 4 continues) | What happened at Sheldlah that allowed it to pursue problem solving (“PS”) with such strength that, in 1987, it adopted this: “A problem is any thing that inconveniences anyone downstream.” Though not widely recognized, all problem solving is fundamentally about creating new standards, new reliable procedures, that allow us to repeatedly achieve the value/specs our customer wants. In too many companies, PS merely organizes the noise around a problem so that it becomes approachable instead of doggedly pursuing cause. But many problems exist on a nested or multi-layered level so there can be no silver bullet solution. This week (in the first of two shows on the topic), Dr. Gwendolyn Galsworth, visual workplace expert and your host, shares her perspectives on solving chronic, costly, complex problems, indispensable to operational excellence. Join us as she shares the definition of a standard that Dr. Ryuji Fukuda (Sumitomo) revealed to her in 1985 that almost made her drop her teacup. | 2/21/12 | Free | View In iTunes |
|
16 |
Visual Metrics: Measures That Drive (Doorway 4/Part A) | Do your performance measures monitor? Or do they drive? If you are in hot pursuit of operational excellence, your answer tells us lots about your success. In this show, Gwendolyn Galsworth (your host and visual expert) opens and defines the fourth doorway in her 10-Doorway Visual Workplace model: “Visual Leadership,” with visual metrics as its first crucial step. Visual Metrics are a category of measurement function that speaks in the voice of the user, names performance in concrete, local terms, illuminates cause, and then drives us down the causal chain. Drives us where? To highly-improved, sustainable performance. Yes, we also need metrics that monitor (KPIs), usually because our boss requires them. Too often, however, we make the mistake of thinking that making measures visible (tacking them on bulletin boards) has the power to create improvement. It does not. Tune in and learn what visual metrics are, how they get developed (I-driven), and how to use them to drive excellence. | 2/14/12 | Free | View In iTunes |
|
17 |
2012 Recipients: The Visual Workplace/Ten Doorways Prize | What do we mean by a fully-functioning visual workplace. What do we mean when we say a company has reached a showcase level of workplace visuality? This week, your host and visual workplace expert, Gwendolyn Galsworth, announces the three first recipients of The Visual Workplace/Ten Doorways Prize: Delphi Deltronicos in Mexico, Parker Hannifin in California, and Royal Nooteboom Trailers in Holland. The purpose of The Prize is to confer recognition and appreciation on companies that have cultivated a level of operational visuality that is sufficient to demonstrate to others what a visual workplace is, how it functions, and precisely why it is indispensable to the dual business benefits of cultural alignment and dramatic bottom-line results. Listen as Galsworth describes the visual work environment of each of these prize-winners and where, within her Ten Doorways framework, their distinctive visual contributions cluster. Then compare and contrasts those with your own efforts. | 2/7/12 | Free | View In iTunes |
|
18 |
Visual Displays: Supervisors Gain Control (Doorway 3) | Workplace information can change quickly and often—products, schedules, specifications, tooling, parts, methods, and the thousands of other details on which the daily life of the enterprise depends. How can busy (often harried) supervisors and managers stay on top of this ever-shifting detail and still make sound, timely decisions? The answer is: visual displays/production control boards, the category of visual function that is Doorway 3 in the Ten Doorways framework. This week, Gwendolyn Galsworth (your show host and visual workplace expert) defines visual displays: physical presentations of multi-layered information in single, interactive formats. Their purpose? To enable us to see and understand complex information at-a-glance, understand a situation's status, and take correct, timely, and independent action. Tune in and learn how displays get developed (I-driven) and help us gain control over our corner of the world, even when the pressure is on. | 1/31/12 | Free | View In iTunes |
|
19 |
Standards versus Visual Standards (Doorway 2) | Standards are the bedrock of all work, paving the way to repeatable, precise, and predictable outcomes. What manager/supervisor does not pursue standards, standard work, and standardization as the starting point of control and the end of human error? But where do Visual Standards fit in? And can they ensure exact, stable performance? In our show this week, your host and visual workplace expert, Gwendolyn Galsworth, maps out the conceptual and application profile of visual standards: what they are, how they work, and what they can and cannot contribute to operational excellence. Here is the stuff and substance of Doorway 2, the category of visual function owned and led by managers, supervisors, and engineers—but also often mis-understood by them. While she is at it, Galsworth describes the trap we can fall in if we try to build adherence by standardizing visual devices instead of cultivating visual inventiveness. Tune in. You won’t want to miss this important discussion. | 1/24/12 | Free | View In iTunes |
|
20 |
Your Success Infra-Structure (part 2) | What is the set of mechanisms and conditions that must be in place before a company can successfully launch a process that establishes continuous systematic improvement as a way of life in the enterprise? That discussion started last week as your host and visual workplace expert, Gwendolyn Galsworth, described what an improvement framework or infrastructure is, its three main outcomes, and the first three of its eight requirements. This week she continues, defining the accountability structure (3-Legged Stool); the crucial role of an Improvement Time Policy; and how to find, hold, and drive your improvement focus through The Laminated Map, an Area Hit List, and the Visual Workplace Blitz. Listen as we drill deeper into this vital behind-the-scenes preparation that supports the march of improvement through work areas, across functions, and onto your bottom line. Once again we understand that the destination of a journey is its first step. Your comments/questions are welcomed. | 1/17/12 | Free | View In iTunes |
|
21 |
Your Success Infra-Structure (part 1) | There are many useful improvement methodologies in the world. But far too many fail early on for one or both of two reasons. First, companies do not put a success framework in place prior to launch. Second, they have no plan that will help them track early victories and harvest them into powerful next steps. This week on The Visual Workplace, your host and visual workplace expert, Gwendolyn Galsworth, begins to share the set of specific elements or requisites she helps companies structure in at the start of every visual conversion, insurance for long-term sustainable success. Tune in and learn about: the Three Outcomes that serve as an enduring focus for every transformation; the importance of naming a Vision Place; the tracking of bottom-line results; the role of the so-called Three-Legged Stool for input and accountability; and the crucial role of an Official Improvement Time Policy. This is the first of a two-part series you won’t want to miss. Call in your comments and questions. | 1/10/12 | Free | View In iTunes |
|
22 |
The Visual Where: Drilling Deeper | Operators who implement the Visual Where (5S) to their level of need often believe that the company is 90% through its journey to a fully-functioning visual workplace. Instead, fully-implemented, the Visual Where can only ever represent 25%-35% of the final outcome. Nonetheless, the formula of Border + Address + ID Label for everything that casts a shadow represents the indispensable first step of that journey. In this week’s show, Gwendolyn Galsworth, your host and visual workplace expert, reminds you of the purpose, power, and function of borders. Then she walks you through rules, tips, and innovations associated with applying addresses. Learn to drill still deeper by applying that formula to small clusters of linked function that Galsworth calls Visual Mini-Systems. Tune in and hear, as well, training tips to help you create 5S outcomes that ignite and inspire value-add associates while directly impacting the bottom line. Your call-in comments, stories, and questions are welcomed. | 1/3/12 | Free | View In iTunes |
|
23 |
Special Encore Presentation: Visual Thinkers Wanted! | How do you become a visual thinker? How do learn to recognize motion (the enemy) and the information deficits that cause it; and then learn to eliminate both through solutions that are visual? The answer is the eight building blocks of visual thinking. In a previous show, your host, Gwendolyn Galsworth (visual system expert and award-winning author), introduced you to the first of these: I-driven. Now she presents the other seven: standards, six core questions, information deficits, motion, work, value field, and motion metrics. Listen as Dr. Galsworth walks you through this logic and shows you how to use it in your work and in your company to create a fully-functioning, sustainable visual work environment—and a spirited and engaged workforce. Whether yours is a factory, bank, hospital, dry cleaners, engineering office or military depot, tune in and learn how to think visually and help others do the same! Your call-in comments and questions are welcomed. | 12/27/11 | Free | View In iTunes |
|
24 |
The Big Squeeze: Strategic Sourcing | Products are getting more complex and supply chains are getting longer—and not just because they are located in other countries. Some companies are doing it right, focusing on an integrated supply base. Others don’t think much about supply chain, content to let the chips fall where they may! In this week’s show, your host and visual system expert, Gwendolyn Galsworth, interviews Tricia Moody, supply chain expert and author/co-author of more than a dozen business improvement books, including five on Strategic Sourcing (or as experts in the field call it: The Spend). Listen and hear savvy ways to select your suppliers and help them improve their own processes instead blaming them for their failures. Hear what changes supplier behavior as Ms. Moody presents dozens of proven steps you can take to squeeze the cost out of your supply chain. Tune in and learn about companies that are doing it right and doing it better. Your call-in comments and questions are welcomed. | 12/20/11 | Free | View In iTunes |
|
25 |
The Best of the Rest of S (Doorway 1 continues) | What’s special about scrubbing the workplace? Or about safety for that matter? And what’s the real reason we implement so-called lines and labels? (In fact, there are eleven such reasons.) In this third show on 5S, your host and visual workplace expert, Gwendolyn Galsworth, un-nests the engines behind the four remaining Ss (or five, depending how you count). Listen as she tells you why she calls her approach to industrial housekeeping “5S on Steroids.” Tune in and learn about the logic of smart placement, the step Gwendolyn developed to make sure that when you lay down the lines, they contribute to metrics-driven performance and the bottom line. Hear about not less than ten different types of borders, and the powerful role an address plays, even when your borders are color-coded. Speaking of color-coding, do you know how that can go wrong, very wrong? Join us and find out. This is the show when 5S ramps up beyond neat and clean and soars into visuality! Your call-ins are so welcomed. | 12/13/11 | Free | View In iTunes |
|
26 |
S1: What’s the Big Deal? (Doorway 1 continues) | What is the big deal in S1 anyway? What is hard about getting rid of junk? Why do so many companies fail at S1? Why are so many value-add associates disappointed? Where and why does this well-intentioned corporate initiative go off the rails? Listen as Gwendolyn Galsworth, your host and leading visual workplace expert, answers these questions and more. Learn the three premises for S1 success. Hear about the real meaning of S1 and why so much is at stake when so-called junk is removed in the name of 5S. Understand why S1 is the stepping stone to an empowered work culture and to a new kind of improvement leadership. Hear how most companies, in their rush to just do it, miss golden opportunities to use S1 to re-frame and re-invent the work culture. Even if you have been engaged in 5S for years, tune in and learn how to re-invigorate your current approach and go even further. Learn to use 5S to build operator-led visuality. Call in and share your experiences, your stories, your questions. | 12/6/11 | Free | View In iTunes |
|
27 |
Special Encore Presentation: The Visual Workplace: Let the Workplace Speak | What is a visual workplace? Why is it important? How do you develop workplace visuality in your own work and company wide? These are a few of the questions Gwendolyn Galsworth, visual system expert and author of seven visual workplace books, answers on today’s program. Tune in while Dr. Galsworth shows you why workplace visuality is the glue that holds all other improvement methods together, how it strengthens lean initiatives yet remains its own distinct strategy, and why visuality creates cultural alignment by liberating information and, in the process, liberating the human will. Join Gwendolyn on her premiere show on Voice America/Business and learn how visuality is used to translate information into exact behavior and make the workplace speak. Whether you work in a factory, bank, hospital, engineering office, military depot or open-pit mine, listen and build your knowledge and know-how of visual workplace technologies and the principles and practices that drive them. | 11/29/11 | Free | View In iTunes |
|
28 |
Getting Visual…Getting Better | How do you bring visuality to a manufacturing setting that sometimes requires a full year to complete and ship a single product? How do you ignite and maintain interest? And what role does management play in keeping the momentum strong? In this show, host Gwendolyn Galsworth is joined by two master practitioners at Brandt Engineered Products (Canada): Stewart Bellamy, Quality Assurance/Lean Manager, and Barry Freeman, Paint/Assembly Manager. Listen as they share insights, expertise, and stories about deploying workplace visuality on the operator level and describe the challenges and triumphs of deploying visual and lean in a high complexity/low volume setting. Learn as they tell how they are teaching Brandt production teams to populate their work areas with robust, innovative, location-specific visual solutions so work is easier, safer, more accurate, cost effective, spirited, and very satisfying. Tune in and learn what it takes to implement visuality for results that last. | 11/22/11 | Free | View In iTunes |
|
29 |
Doorway 1: 5S on Steroids (part 1) | Why do so many 5S efforts get stalled? Why do so few get visual? On this show, your host Gwendolyn Galsworth (leading visual expert/award-winning author) begins a detailed discussion of her Ten Doorway framework—starting (of course) with Doorway 1: Visual Order-Visual Inventiveness. This is not just a re-hashing of traditional 5S, with a neat, clean, orderly work area as the outcome. In Galsworth’s approach that just gets us to the starting line. Her goal, by contrast, is robust, operator-led visuality that, in many companies, triggers a 15%-30% increase in productivity and a spirited, engaged, and aligned workforce on the value-add level. Because this process also liberates supervisors from deadly repetitive support tasks, they can instead become leaders of improvement. It will take Gwendolyn several shows to cover the main principles and practices of Doorway 1—that indispensable first step on your journey to a fully-functioning visual enterprise. Tune in. Get informed! Get inspired! | 11/15/11 | Free | View In iTunes |
|
30 |
Lifetime’s Journey to Visuality | What is the key to sustainability? This is a question Brent Allen, VP of Strategic Improvement, asked himself repeatedly over his career at Lifetime Products (Utah). Overtime, he realized that many lean tools can trigger good results. But results don’t last if they are not operator-led. In today’s show, Mr. Allen discusses this with host Gwendolyn Galsworth, leading visual workplace expert and award-winning author. He explains why Lifetime chose workplace visuality and how the company uses it to widen leadership ranks to include operators as self-leaders. As a student of world-class manufacturing for nearly thirty years, Brent knew most supervisors would love to get operators to take on more responsibility and make more decisions. The question is how? How do supervisors learn to transfer the doing from themselves to operators? This, Brent shares, requires finding a balance between structure and free will, two elements workplace visuality offers in abundance. Tune in. Call in. | 11/8/11 | Free | View In iTunes |
|
31 |
The Ten Doorways, Starting with 5S on Steroids | How do you achieve a fully-functioning visual enterprise? The roadmap for getting there is “The Ten Doorways”—a central framework that matches up specific company groups (managers, associates, CEOs, engineers, supervisors, etc.) with specific visual methods (or functions). Groups take responsibility for specific methods: visual order, visual standards, visual displays, visual metrics, visual problem-solving, visual leadership, visual controls, visual pull systems, and visual guarantees (poka-yoke). It will require more than several shows to cover all ten doorways. This week, your host Gwendolyn Galsworth, leading authority of workplace visuality and award-winning author, introduces you to the overall logic of her ten-door template. Then she delves into “Doorway One: Visual Order/Visual Inventiveness”—a category of visual function many refer to as “5S.” But hold on to your hats! Dr. Galsworth’s definition of 5S is more like “5S on Steroids.” Your comments and questions are welcomed! | 11/1/11 | Free | View In iTunes |
|
32 |
Moments of Truth in Visuality and Lean | Have you noticed? When you engage in a change process, at least one key moment will occur when the values and principles of that proposed change are tested. This is a “moment of truth” and the outcome of all your hopes and efforts hangs in the balance. In today’s show, host Gwendolyn Galsworth interviews thought leader, Carol Shaw, who for over 30 years has designed change curriculum, introduced subject experts, coached leaders, and taught seminars to thousands of companies as they pass through their own moments of truth on the way to operational excellence. Hear why many miss the learning in those moments and what happens instead. Learn why the entire workforce must understand (in heart as well as mind) why the change is needed and how “we will get there together.” Listen and gasp that there are no moments of truth in Fake Lean or Fake Visual. Recognize that how you respond to your moment of truth determines how long the change lasts after the consultants are gone. Tune in. Call in. | 10/25/11 | Free | View In iTunes |
|
33 |
Visual Thinkers Wanted! | How do you become a visual thinker? How do learn to recognize motion (the enemy) and the information deficits that cause it; and then learn to eliminate both through solutions that are visual? The answer is the eight building blocks of visual thinking. In a previous show, your host, Gwendolyn Galsworth (visual system expert and award-winning author), introduced you to the first of these: I-driven. Now she presents the other seven: standards, six core questions, information deficits, motion, work, value field, and motion metrics. Listen as Dr. Galsworth walks you through this logic and shows you how to use it in your work and in your company to create a fully-functioning, sustainable visual work environment—and a spirited and engaged workforce. Whether yours is a factory, bank, hospital, dry cleaners, engineering office or military depot, tune in and learn how to think visually and help others do the same! Your call-in comments and questions are welcomed. | 10/18/11 | Free | View In iTunes |
|
34 |
Poka-Yoke & The Error-Free Hospital | Did you know that an estimated 44,000 to 98,000 people die each year in US hospitals due to medical errors? The number of people injured—or requiring prolonged hospital stays—due to errors is ten times that. Other research shows 5%-10% of all pharmacy prescriptions contain errors, 70% are significant, 14% serious, and 16% potentially fatal. In today’s show, host Gwendolyn Galsworth interviews poka-yoke expert, Martin Hinckley, on the sources of error in healthcare and how simple, inexpensive mistake-proof solutions can eliminate them forever. Mistake-proofing (aka, poka-yoke or visual guarantees) is a visual workplace method that targets non-conformance due to variation, errors, and complexity. Highly effective in every workplace, poka-yoke devices excel in life-sensitive medical settings. Yet, they are rarely used. Instead, efforts often reflect little understanding of the attributes of mistakes and basic mistake-proofing principles. Tune in. Call in. Join the discussion. | 10/11/11 | Free | View In iTunes |
|
35 |
First Visual Building Block: I-Driven Devices | What is Visual Thinking? The ability of a person to recognize motion (the enemy) and the information deficits that cause it—and then to eliminate both through solutions that are visual. A main outcome of a visual conversion is the emergence of a new companywide competency: people who know how to think visually—Visual Thinkers. Such thinkers see workplace problems in a new way and solve them using a set of principles called The Building Blocks of Visual Thinking. Listen as host Gwendolyn Galsworth, visual system expert and award-winning author, introduces the first of these building blocks, sharing the two I-driven questions that power workplace visuality. I-driven is Galsworth’s way to involve all operational levels in creating an enterprise-wide visual language. From operator to CEO, manager to supervisor, engineering office to purchasing and marketing, this is the dynamic that makes visuality rich, robust, relevant, and sustainable—the key to an aligned and empowered work force. | 10/4/11 | Free | View In iTunes |
|
36 |
The Visual Workplace: Let the Workplace Speak | What is a visual workplace? Why is it important? How do you develop workplace visuality in your own work and company wide? These are a few of the questions Gwendolyn Galsworth, visual system expert and author of seven visual workplace books, answers on today’s program. Tune in while Dr. Galsworth shows you why workplace visuality is the glue that holds all other improvement methods together, how it strengthens lean initiatives yet remains its own distinct strategy, and why visuality creates cultural alignment by liberating information and, in the process, liberating the human will. Join Gwendolyn on her premiere show on Voice America/Business and learn how visuality is used to translate information into exact behavior and make the workplace speak. Whether you work in a factory, bank, hospital, engineering office, military depot or open-pit mine, listen and build your knowledge and know-how of visual workplace technologies and the principles and practices that drive them. | 9/20/11 | Free | View In iTunes |
| Total: 36 Episodes |
Listeners also subscribed to
- The American Innovator
- Paul Akers
- View In iTunes
- Lean Summit 2010
- Daniel Jones
- View In iTunes
- Free
- Category: Management & Marketing
- Language: English
- © Copyright 1997-2012 VoiceAmerica™ Internet Talk Radio. The World Leader in Internet Talk Radio. All Rights Reserved. Content of this site protected under U.S. Patent No. 6,594,691 B1.
