AD HelpDesk
By Implbits Software LLC
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Description
AD Help Desk allows secure password reset and account modification of user accounts stored in Microsoft's Active Directory. This application will work “Out of the box”, requiring absolutely no modifications to your Active Directory infrastructure.
AD Help Desk is 100% secure. All traffic between the domain controller and the iOS device is encrypted.
Gartner states that 30% of helpdesk calls are related to password reset management and account lockout. AD Help Desk was specifically designed with these extremely common tasks in mind allowing you to diagnose and fix account problems in only seconds, but AD Help Desk isn’t limited in it’s functionality to resetting user passwords.
It also provides a powerful solution for the network administrator who needs to do more than simply reset account passwords by providing ADSI like editing of many user and computer properties.
With AD Help Desk you can easily:
-Diagnose problems with user accounts (disabled, locked, password expired, etc.)
-Reset user passwords
-Force password reset at next login
-Find locked accounts
-Unlock accounts
-Disable user or computer accounts
-Enable disabled user or computer accounts
-Notify users of their new password via text message (iPhone only).
NEW in 2.0
-Manage groups and group membership
-Edit user and computer attributes
If you ever have to deal with password management or account unlock issues, this product will save you time every time you use it.
What's New in Version 2.15
Fix a crash that could happen in iOS5 handling error conditions. Frequently this manifested itself when attempting to connect to an unavailable domain controller, but occasionally other error conditions would cause the problem as well.
Customer Reviews
Worth every penny
Does what it says it does. I use it all the time at work and when VPN'ed away from work. Worth every penny!
Great app, fantastic support
I purchased this app, but was having trouble getting it configured correctly due to an idiosyncrasy with our domain. I sent an email to their support wondering if I would ever get a response. Not only did I receive multiple email in response, I even received a phone call to help get over the final hurdle.
The app does everything that it promises (which is great). However, the support that I received was unbelievable. Kudos to Implbits!!
Highly recommended.
Great
I admin five difference AD and this is a time saver when I am away from my job.

- $7.99
- Category: Business
- Updated: Dec 09, 2011
- Version: 2.15
- Size: 3.2 MB
- Languages: English, German, Portuguese, Spanish
- Seller: Implbits Software LLC
- © 2012 Implbits Software LLC
Requirements: Compatible with iPhone, iPod touch, and iPad.Requires iOS 4.2 or later.















