myAT&T 4+

Manage your AT&T Accounts

AT&T Services, Inc.

    • Free

Screenshots

Description

Now, staying on top of your AT&T accounts is much easier with the myAT&T app.
• Check data usage: Want to keep tabs on your wireless or Internet data usage? Open the app to check usage on the overview screen.
• Pay your bill: Never miss another payment. View/pay your bill in the app. Tell us how and when, and we'll let you know when your bill is ready.
• Upgrade your phone or plan: Pick it up in the store, or have it delivered to you. You can also make changes to your plan right from the app.

What’s New

Version 2024.3.1

With this update, you can add new lines and choose wireless plans directly within the app.

New notifications will keep you informed about the status of your internet repair appointments. You can cancel or reschedule your appointments directly in the app.

You can also access more payment options and edit your AutoPay, scheduled payments, and saved payment methods in the app.

Ratings and Reviews

4.0 out of 5
4M Ratings

4M Ratings

chiggerboo ,

Very disappointed with At&t

I have been on the phone with At&t since Thursday. First about the Bogo phones, can’t up with solution but not what I wanted and then about my AT&T app. No text log since aug 5 then it came bad today now can’t even open up app. What’s up with this place? It’s like no one knows what to do and having to do cases and give u a case number. I have been a customer for over 20 years and this such terrible business as soon as I possibly can will go elsewhere. Never been lied to about my service but have now and different story from everyone u talk to as to why this problem is going on. It is a Shame and Disgrace as much as u pay for the phones and service each month. My service a month is outrageous. I could make a car payment with what my bill is. I have 4 phones but REALLY. So I think they need to get employees that know how to treat people and not lie to them just to make their commission and someone who knows how to repair whatever is messed up. Cannot wait until my contract is up or I might just go get a loan to pay them off then go some where else. Not happy customer at all. Would rate 0 but not a choice. Praying for all who had problems. Good luck getting ur issue fixed. God Bless all

Tauries 533 ,

3 star Disappointment

I’m being generous rating myAT&T app and AT&T customer service 3stars.
Been a loyal customer for years, asking myself why… for one of the biggest communications company in the nation you’d think the website and app would work better. I have not had a good experience as of yet. Nothing ever works on the app and to top it off, I had a landline phone for my Homebase’s business installed, it worked great the first few months then started having static in the line and no dial tone. I called in and come the appointed day the repair guy should have been here they were a no show. I called back and rescheduled for another tech to come out. At this point it had been almost two months of nothing but static on my business phone. They finally arrive got it working he said and left. No it wasn’t working still nothing but static. I gave up and canceled it. I had no service for almost three months. This was roughly two years ago and they are still sending me a bill for the months it wasn’t working. Now I keep getting over days notifications and we NEVER go over , now it’s only working have the time. Can’t get ahold of AT&T to fix it and the app is useless. Disappointed and ready to call it quits. I work from my home so my internet connection is my lifeline for my business, without it o don’t have a home based business. That means I can’t pay my bills. Come on AT&T whats it gonna take??? DO BETTER!!!:(

VonHagenstein ,

Can't download PDF copies of bills and beware of "upgrades"

You can't see all the little (and sometimes not so little) extra charges and fees they always find a way to sack you with when viewing your bill in the app itself. If you want to see those, you have to view the PDF of your "paper" bill. But anytime I attempt to do that it just sits there loading infinitely and it never loads. No, it's not my connectivity. This happens no matter whether I'm on WiFi or cellular, and regardless of whether I'm on home WiFi, work, etc. etc. Guess they really don't want you keeping tabs on those charges.

Speaking of extra charges, I recently needed to replace a family member's older broken phone. Out of convenience, I did so through the apps "Upgrade" option since they were eligible. I reviewed all the charges and actually took the time to read all the fine print, because I'm OCD that way. When I was eventually billed, (I had to view the bill on a PC since the app wouldn't download it) there was a $30 "Upgrade fee". There was NO MENTION ANYWHERE that I would be charged such a fee for "upgrading" from a broken phone to a more recent model. I would have just bought the friggin phone. Contacted their customer support about and you can guess how that went. They wouldn't budge despite there being no reference anywhere that I would be charged such a fee. So beware of using that feature in the app.

App Privacy

The developer, AT&T Services, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Browsing History
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

More By This Developer

DIRECTV
Entertainment
Smart Home Manager
Productivity
U-verse
Entertainment
AT&T ActiveArmor℠
Utilities
AT&T Secure Family® parent app
Lifestyle
AT&T Photo Storage
Photo & Video

You Might Also Like

Reliant
Utilities
Entergy
Utilities
FPL
Utilities
MyDISH Account
Utilities
ComEd - An Exelon Company
Utilities
My WM
Utilities