Spa Control - BWA 4+

I can connect to the cloud network and control the spa, but cannot connect locally. It says that “Precise Location Disabled”, but it is not when I go to location services and look at it. I have toggled everything on and it still doesn’t allow local mode. I am not real upset, since I can get into Cloud Mode.

Otherwise, the interface is okay. It would be best if you didn’t have a slider to adjust and just had a simple and intuitive up and down set point arrows for setting the spa temp. The slider sometimes gets confused when I am trying to scroll the screen for the jets and light portion below.

I wouldn’t give the app a 1, but it does need a little work and is almost there!

I am able to connect most of the time. Sometimes it connects via cloud and sometimes it doesn’t. I don’t even attempt to direct connect anymore. It never works. The controls are a bit remedial and could easily be improved to allow for scheduling and exercise routines, since it is a “swim spa”. I am looking for a way to contact the developers directly to suggest improvements, if anyone has a contact.

UPDATE: this is what I sent tech support for Balboa.

The BWA app for iOS has not been updated in 2 years? Is there a new app I should be using? I can connect to my spa very rarely and when I do it is for one time before it advises me it cannot connect. It does not matter if I am standing next to the controls or miles away. The cloud connect fails on a regular basis and the local connect never works. How can I fix this? The app specifically states it updates regularly but that is not the case. This app needs some upgrades and I wish the company would understand that so they update it regularly, as the app states. Please help.

I have been using this app for about 6 months and it works for me most of the time. There have been occasions in which I couldn’t connect to my spa, but they have been rare, and I have always been able to connect by repeated attempts. When I am connected the app works reliably. It basically duplicates the functions of the deck-mounted controller but in a more user-friendly and sleeker interface. Additionally you can set the spa controller’s clock time by syncing it’s time with your phone’s time, so it’s just a one-button task.
I have a very basic spa and I wonder if that’s why my experience with this app seems to be better than that of others.
Wish-list items would be to be able to receive an alert when spa reaches desired temperature, and to have Alexa compatibility.