Nexar Smart Dash Cam 4+

Great investment

2 1/2 years ago my wife was struck in her drivers door while attempting a left hand turn. She was leaving an entryway for a McDonald’s onto a 2 lane road with a center turn lane. Since it was a red light at the corner, a car stopped to let her out. As she was competing her turn another car went into the turn lane to go around the stopped car and struck my wife. My wife was held liable because it was “he said, she said”. After that accident I bought Nexar dash cams for both our cars. Recently I was attempting a left turn. As I was entering the intersection the light turned yellow. Before I could complete my turn I was struck on my drivers side by an oncoming car. I was found at fault for not yielding to oncoming traffic. After I was able to, I checked my footage since I couldn’t remember the details of the crash. My video showed the other vehicle enter the intersection on red, not yellow. I also pointed out the fact that the drivers headlights never dipped which happens when there is a sudden deceleration. Just something to look for. The driver later admitted that he was accelerating to beat the light. Because of my dash cam footage the other driver was found 100% liable. Thank you Nexar for a quality product that saved me thousands of dollars.

Great when camera connects

I’ve had the Nexar dash camera now for about 6 months. It’s great when it works. The camera records and transmits the video your phone. There’s even a feature that allows it to back up to cloud storage for free. The primary issue we’ve been having is that even with the auto-record feature, the feature that automatically starts the camera recording when you start your car, works about 25% of the time. Not great odds if you think you’re recording and get into an accident and find you have zero footage. It really is hot or miss. Seems to be an issue with the camera over time. Bought this Nexar dash cam for my wife’s car as well as my car and we both have iPhone 12 Pros. She experiences the same issue. I guess if you’re willing to to manually turn on the camera with your phone every time you start a drive this could work, but you might be better off with a cheap $30-$40 dash cam recording on an SD card that will automatically start recording when you start your car. At this price point $125-$130 for this Nexar dash cam, the spotty reliability in terms of recording when you start your car is a major disappointment. Last thing you want is to go days or weeks thinking your camera has been recording your drives and then come to find out you have a fraction of what you expect. I can deal with the camera not starting to record 30 seconds to 5 minutes after you start your car, but to miss trips in their entirety every 3-4 trips is inexcusable.

Developer Response ,

Let's get you back on track. If ever you're having a hard time recording your trips automatically, please ensure to isolate the use of VPNs, hotspots, wireless CarPlay, etc., and dedicate your phone's Wi-Fi, and Bluetooth to the app/dashcam. In addition to this, make sure that you're also letting the app run in the background so that the auto-record function can be triggered properly. Should you still experience the same issue despite having the correct setup, don't hesitate to contact our team via the in-app chat or at support@getnexar.com, so they can help you further regarding this. Nexar

Great camera, with some flaws

I have to start off with how great this camera is, I’m super happy that I have it. I have already had a close call with another driver who wasn’t paying attention. This is probably the best camera that I have gotten my hands on, and it’s perfect for my work. Plus the app is super helpful when it comes to those close calls, because it detects my hard breaks, and it’ll clip that exact situation, and in a insurance claim, having footage of the accident taking place, vs not having footage is your word against their word. I’m super happy with my purchase, and will recommend it to friends and family. With that being said, there are so flaws with getting this camera. For starters you can only connect to it with your phone is if your cell service is good, if not you can’t connect to it. On top of that I can’t say for certain but the camera doesn’t start recording till you connect to your phone, which is the opposite of why I bought the nexar camera. It’s kind of a backwards process as far as having a dash cam. My camera also broke on me, which is unfortunate but I’m still standing behind this company, I just hope they fix the whole needing cell service in order to start recording. If I get in a accident and the camera didn’t catch the accident taking place, because of poor reception, then I have lost money with this camera, and lose even more if I lose the insurance claim.

Developer Response ,

We appreciate your feedback on the app and dashcam. On the other hand, although cellular data/service is needed by the app for getting your incidents uploaded, it isn't necessary for connecting your phone to the dashcam.

The dashcam mainly connects to your phone via Wi-Fi so once this is enabled along with Bluetooth, the app should recognize the dashcam and allow you to record.

In terms of auto-recording, please note that the dashcam can record on its own as soon as it receives power even without getting your phone connected. Though it's still ideal that your phone and dashcam are connected together, so your trips can be saved to your phone. This way, you can easily review them when needed (especially on incidents).

In case you need further assistance regarding this, please message our support team via the in-app chat or email us at support@getnexar.com. Drive Safely. Nexar.