QuickBooks Workforce 4+

With one of the latest updates - I’m not sure if it was a TSheets update or a QuickBooks update - The mobile version of the time tracking system required that my employees select a customer when tracking their time. We are very small company and only have one employee who is tracking his time and therefore, we do not need time tracking at that detailed level. I chatted with Kelsey T. today to ask how I can remove that required field. She explained why the field is required and what needed to be done to “un-require” it. When I asked her what I needed to do, she went ahead and did it for me. It seemed to be an easy fix on her end as it only took a minute and I appreciated her doing it, saving me time. Kelsey is not the first customer support person I have chatted with from T – sheets. I have probably talked to three or four people and every single one of them provided the best customer service I have ever experienced. I’m giving Kelsey extra kudos today because she shares my love of dogs and congratulated me on good news that I received about my dog while we were chatting. Thank you Kelsey for helping me today and thank you TSheets for being so awesome.

Hi!
Thank you so much for your review! It's great to hear Kelsey and the rest of the customer experience team provided you amazing service :D If you love dogs, you should see our fun-dogs Slack channel. It's a daily update of the world's cutest and cuddliest puppies <3 It definitely brightens all of our days around here! We hope your day is as awesome as watching a momma dog teach her pup to walk down stairs <3
- TSheets Team

Once again I am proud to say I use T-sheets bc this time Dustin saved the day! Each time I call in I learn something new and more details about the digital functionality of my business tracking gets smoother and smoother! And that’s not bc I’m techy at all!!! But thanks to their diligent help to make sure they understand how my business functions we are little by little setting even my QB to function better. I know how things work on paper but the transition into programs has been a steep learning curve. Honestly TSheets doesn’t pass the buck when it comes to making things function and breaking it down so you understand. As much as I hate overhead the combination of QBO, T-sheets, and Expensify has simplified my life so much! Once again one of the great employees at T-sheets, this time Dustin, held my hand as I was trying to understand how to customize my invoice. Then when he had exhausted his capabilities he helped me prepare how I should ask for further assistance with QBO. Bless his heart! 2+ hours and now I understand how these programs should function together and what result I am looking for. So excited! We are getting somewhere! Thanks Dustin!

Hello!
Thank you so much for your review! We made sure to pass it along to Dustin! If you ever need any help, please don't hesitate to reach out to us via the Contact TSheets feature of your app or by emailing us at help@tsheets.com. Have a phenomenal day!
- TSheets Team

Work with Jen D through the desktop live chat this morning due to a sync issue with Quickbooks. It was solved in a matter of minutes and now we’re back to running our payroll for today! I researched this company and they gave me a trial with that trial it turned into years of commitment because of how easy it is to use.

If you are a business owner like me and have employees, this is the best investment you can make for payroll. It’s easy to set up easy to learn and you can even track GPS location of the employees to the phone through the app. We use the kiosks a lot for our tablets in each vehicle. Now they have face facial recognition for clocking in. So they cannot clock other people in and out!

Also if you ever have an issue the customer service especially the live chat through their website is the best. Wait time is practically zero and correcting the issue is almost under five minutes. They also help you set up everything and train you for no additional cost!

Hello!
Thank you so much for your amazing review! If you ever need any help, please don't hesitate to reach out to us via the Contact TSheets feature of your app or by emailing us at help@tsheets.com. We hope you have a fantastic day!
-TSheets Team