'I Never Asked You to Call' ... a Training Handbook for Social Carers Who Work with Reluctant Service Users

This book hopes to:

- help busy practitioners understand the current social care climate, and how they can best use such understanding in their work with involuntary service users

- raise the profile of involuntary clients, who are sometimes disliked, and often misunderstood

- counteract the demoralisation of workers caused by overwork, constant criticism, and stress

- offer a diy training course, which includes information, implications for practice, and substantial exercises to ‘ground’ the theory

- highlight the positive threads interwoven in the current scene