Basic Computer Training, Tips & More in Plain English by Worth Godwin
By Worth Godwin Computer Basics - Training in Plain English
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Podcast Description
Worth brings his simple, Plain English approach to explaining computer terms & computer concepts to this basic computer training podcast. Answering computer questions and helping you understand that learning computer skills can be easy, even if you barely know how to turn the thing on.
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| 1 | CleanVideoVideo Tour of Computer Training App for iPhone & iPad | Yesterday I announced the release of my new app for iPhone, iPod Touch, and iPad - learn computers with the Basic Computer Training & Tips app Computer Basics App This iOS app, along with 2 others I'll be announcing as soon as Apple approves them, is the first version of what may become the main "delivery system" for my computer training video and audio lessons. Starting with six hours of quick & easy lessons which cover computer terms, online privacy and security advice, as well as step-by-step computer basics specific to Microsoft Windows and step-by-step basics specific to Apple's Mac computers. The app also has a built-in way to send me your computer questions and you can check the latest Q&A answers right in the app. Take a look at the video tour above to see how it works and grab your copy by clicking the blue & yellow button above to open iTunes or the App Store. | 12/23/11 | Free | View In iTunes |
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CleanWhat is a USB Flash Drive – Computer Terms in Plain English | In this audio lesson & transcript, I’m going to take a question from Mark. He writes and asks, “What’s a flash drive?” Transcript of computer lesson begins: A flash drive is a type of storage device for a computer. A storage device is the broad or general term for anything that is used to store data or files. A hard drive in your computer is a storage device. An old floppy disk is a storage device. A CD-ROM or DVD is a storage device, and so is a flash drive. A lot of people call flash drives by specific brand names. They think that is the correct name for them. Sometimes they’ll refer to them as a thumb drive, jump drive, go drive, key drive or any number of things. These are actually all brand names or partial brand names that people have mistakenly thought was the correct general term for that type of device. A flash drive is a little piece of solid state storage. That means there are no moving parts. From the outside, it looks basically like a uniform block. If you dig inside of it, there’s what’s referred to as a disk, but it’s not a disk shape, unlike a hard drive. Inside of a hard drive, there is a physical disk that looks like a disk. Even with floppy disks, I’ve heard people over the years say they aren’t disks. Technically they are. It’s square on the outside, but if you rip open an old floppy disk, you’ll find a disk inside. It would actually flop. It’s not rigid. Basically, a flash drive uses something called flash memory. That’s solid state, so there are no physical moving parts unlike with a hard drive. That has a physical disk, like I mentioned, which spins much like an old record or a CD does when it’s playing. That has a little thing called a read/write head that moves around and reads information from the disk and writes information to the disk. There are a lot of physical moving parts. That uses more electricity than something that’s solid state. It also usually takes up more space than something that’s solid state. The big advantage of flash memory is that it’s very small and lightweight, and it doesn’t use much power. You get these little devices that can store an increasing amount of information, or data, on them. They only take up a very small amount of room. Any mobile device like an iPhone or any smartphone typically has some kind of flash memory in it. It wouldn’t make any sense to try to put a miniature hard drive in them. While there are hard drives that could fit in there, it would use way more battery power and run the battery down really fast. There’s also an increased chance of damage to the disk and loss of files by impact. One of the liabilities of the hard drive is that because it has spinning and moving parts, if something hits it or it gets dropped, it can damage the drive, and you can lose files. There are safeguards in modern hard drives that make it so they very rapidly will stop the disk spinning to minimize the risk of that damage, but it’s still one of the downsides of them and one of the reasons they’re not used in mobile devices. The big advantage with flash drives is that they’re very small, light and portable. In terms of dollar per megabyte or dollar per gigabyte, they are significantly more expensive than hard drives. The difference in price is getting less and less as time goes by, and you’re getting more and more storage space on these little flash drives. I remember probably in 2002, I spent something close to $400 on a 1 gigabyte flash drive. These days in 2011, not a decade on from them but getting close, I don’t think you can even get a 1 gigabyte flash drive because it’s such a small amount. The smallest amount you can get is at least 8 gigabytes. I’m not sure. I haven’t looked at this recently. It may be 16 gigabytes by this point. You can get that for a few dollars. That’s just how it is. It’s pretty crazy, but that’s a pretty typical thing with computers. I hope that makes sense. | 11/28/11 | Free | View In iTunes |
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CleanComputer Question: What is a Bookmark – Basic Computer Term Explained | This computer question comes from Mahakali Ramesh Kumar, who writes: "Dear Worth Godwin, I want to know what is Bookmark in internet or in computers. Thanking you, Yours faithfully Mahakali" TRANSCRIPT BEGINS: That’s a pretty simple thing to answer. A bookmark is sometimes also known as a favorite, although originally it was known as a bookmark in most web browsers. Those are the programs you use to navigate around on the internet. It’s really Internet Explorer that refers to them as favorites. I think they did this originally because they were concerned about avoiding copyright infringement. I’m not positive about that. At any rate, a favorite or bookmark is the same thing. When the web was created in the early to mid ‘90s, the way we thought about it is like pages like pages in a book. If you have a book you’re reading and you want to get back to a page in that book, what do you do? You bookmark it. It’s the same basic idea. A bookmark is a way of getting back to a page on the internet that is located on some site on the internet. You just want to get back to it, so you bookmark it. You do this typically by going to the Bookmark menu. Sometimes there may be a button on the toolbar toward the top of the window that has a little plus symbol on the button. Whatever way you do it, you hit the button or go to the menu that says “Bookmarks” and hit the option that says “Add bookmark” or “Add favorite,” in the case of Internet Explorer. As a side note, I strongly recommend that you do not use Internet Explorer, for security reasons (instead you could use Google Chrome, or Mozilla Firefox for example). Basically, you click “Add bookmark” or “Add favorite” as the case may be. It creates some record of where you were. It will put in the name of that page as the description, although you are usually given the opportunity to change it to a potentially more descriptive or memorable name if you want to. Then it gets added to that menu. In some cases it gets added to a horizontal bar called the bookmarks bar toward the top of your browser window. By going back to the menu or to the item on the bar, you would click it, and it would take you back to the page. That’s basically what a bookmark is. It’s not a really complicated concept, but hopefully that makes sense and will help you get back to the pages you want to get back to in the future. It’s very useful. I have found that there is a fairly surprisingly high number of people who do not use bookmarks or don’t know how to use bookmarks. It’s no criticism whatsoever. I hope that helps. | 11/23/11 | Free | View In iTunes |
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CleanComputer Question About Ubuntu and Free Open Source Software | I received a computer question by email from a subscriber named Willa Valdez, who is wondering what I think about Ubuntu and Open Source software in general. Here's her question: "Dear Worth, Mahalo Nui Loa for your Newsletters. Your computer lessons have helped me tremendously. I am thinking of purchasing a netbook. They both have the operating system Ubuntu (latest version) already installed. I am a newbie when it comes to Linux but I am curious about how how this system works. I installed Ubuntu via WUBI along side VISTA, however, my computer would freeze when I chose to boot with Ubuntu. I was able to boot with Ubuntu a couple of times and liked the Gnome desktop. Unfortunately, some of the applications I use were not supported i.e. Skype. I did not delve into learning the Command Line just yet. I would appreciate your thoughts on Ubuntu and your general opinion on the Open Source concept. Again, thank you for expertise and assistance. Aloha, Willa Valdez" Below is a partial transcription of the audio: What do I think about Ubuntu and open-source? There are a few things. Let’s start with some definitions. Not everybody is familiar with Ubuntu. A lot of people think it’s called Abuntu, but it’s Ubuntu. It’s an African word. Ubuntu is a version of Linux. Linux is a type of operating system that is an alternative to the more mainstream Microsoft Windows and the mainstream, but not quite as mainstream as Microsoft Windows at least in terms of widespread use, Mac OS X. Linux, Mac OS X, and Windows are all examples of operating systems, which is just the underlying software that’s needed to let your computer run and allows everything else to work. Linux is a project that has been going on for quite some time. It’s what is called an “open-source project,” and it’s part of the open-source movement. Open source actually goes back to the roots of making software originally. The most widely used software is Microsoft Windows, and it’s developed by a particular company, which is Microsoft. That is not a value judgment but just how it is That’s what you could call a closed-source program. It’s software that was designed by a particular company, and as a result, it’s guided a bit by the company’s agenda. That’s not some kind of “Microsoft is evil” kind of statement. Every company has some degree of agenda or plan. Open source is an alternative to that. The way it works is you have a community of people from all over the world collaborating to find ways of improving the software and fixing problems. They find problems in the first place. Person A finds a problem. Person B finds a solution, and then Person C implements the solution. That is perhaps how it might work. Basically, the whole idea is to work together to make the best software you can. I think open-source is great. I don’t use it exclusively. There are some people who are very militant about it. It’s kind of cool in a way too, I should say. There are some people who insist on using only open-source software for ethical or moral reasons, but I don’t go that far. I think open-source is great. It’s something that people can use in a lot of cases. I try to recommend it in a lot of cases. Mozilla Firefox is an example of open-source software. Open-source generally, if not in every case, is free. They don’t charge for it, just like with Mozilla Firefox. Mozilla Thunderbird, the email program I recommend for Windows users particularly, is another open-source program. I recommend using the OpenOffice program for Windows or NeoOffice for Mac. Open-source is essentially just a collaboration of people from all over just trying to work together in a very altruistic kind of way to just try to make the world a better place through better software. That’s the principle behind it. Linux is an example of open-source software, and Ubuntu is one specific version of Linux, for there are many. | 11/15/11 | Free | View In iTunes |
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CleanComputer Question: What is Grounding & Can Electrostatic Damage Hurt Your Electronics? | This time I’m going to take a question from someone who asks, “What is grounding? I’ve heard it phrased in so many places but don’t know what it is.” Use the audio player above to listen to the plain English explanation of this computer term, or read the transcription of the audio below: -- Compute training audio transcription begins -- Grounding is something that is important for electronics. As usual, I’m going to give you a nontechnical answer. Ground or grounding is the main way it’s called in the United States. Elsewhere, such as in the UK, it’s often referred to as earth or earthing. It’s the same thing. This refers to draining off excess electricity. That’s basically what it’s about. I’ve talked about how it’s important for someone working on the inside of a computer or any kind of electronic device that they be grounded. If I work on a computer, take it apart and am upgrading or repairing it, any time I have the case open and am working in the inside of it, I’m always making sure that I’m grounded. The way I do this is that I have a special mat. It has a wrist strap attached to it. Then the entire mat and wrist strapped are attached through a conductive cable to an outlet where I plug in. You may have noticed that with many, but not all, electrical devices, the power plug has three prongs. The third prong is the ground. The other two are the positive and negative poles that allow the current to flow and create a circuit. It goes in a circle. Then there’s the third prong, and that’s the ground. On any modern building that’s been wired properly, that third prong is a separate wire. They all essentially go together and eventually have some connection that goes down into the ground, hence the term “grounding.” That drains off excess current. That’s basically what’s going on. For electronics to operate properly, they need to have that excess current bled off. In terms of static electricity as opposed to the electricity you get from your power outlet, static electricity is generated by moving your arms around, for example. As I’m recording this, I’m gesturing with my hands. That makes no real sense since no one is seeing me when I’m doing this, but I’m still talking with my hands. As I’m doing this, it’s generating static electricity in my body. If I went and touched a piece of electronics that wasn’t shielded properly, like exposed electronics on the inside of a computer, there would be a static discharge. Whatever the difference is between the charge in myself and the charge in the electronics, when I touch it it’s going to go through. If I’m not grounded, it’s going to go through the electronics and could damage it. One way to think about this is almost like water pressure. Electricity and water are kind of similar. I like to think of them as being very similar, at least in a metaphorical or analogy way. Water always flows downwards. It goes down to the lowest point. That’s essentially what electricity does. It always goes down the path of least resistance. It tries to go to ground. By grounding myself and having this wrist strap on me, the wrist strap is conductive. It conducts electricity, and it’s attached to my skin directly. Everybody’s skin is conductive, so as my body generates that static electricity, it drains right on out of there like water flowing down to the lowest point. The more static electricity in me, it’s almost like the water pressure building up. Too much pressure in a pipe could potentially burst the pipe. If there’s enough water pressure going through there and nowhere for it to be released, it could burst and damage the pipe. In our analogy, that’s a circuit. It could be a circuit in a computer or a circuit board that contains many circuits. Those circuits can be burst open by that surge of electricity that comes through from static electricity. The third prong, the outlet my grounding mat is attached | 11/7/11 | Free | View In iTunes |
| 6 | CleanVideoWhat is a Video Card – Computer Terms Explained in Plain English | Video Lesson Transcription Begins Here: I want to explain the computer term “video card.” I’m answering a newsletter subscriber’s question about what a video card is. I’m going to explain to you what a video card is and what it basically does. I’m also going to give you a few suggestions on choosing the right video card for your computer. I will not be going into specific makes and models of video cards because things change very rapidly. One of the fastest changing components in a computer is the video card because computers are putting greater and greater demands on it. Anything I could talk about that is specific to a particular make or model will be obsolete soon, so I’m not even going to get into that. What I will do is give you the general ideas and principles that will always apply. A video card is a piece of hardware. Hardware is the physical part to your computer, as opposed to software which is the nonphysical, intangible part of the computer. A simple way I like to explain it is that hardware is like your brain, the physical part in your head that thinks. Software is like the thoughts in the brain. You can’t touch thoughts, but they’re there nonetheless and they make a difference. In many cases, you have a video card that is a separate card. It’s thin and rectangular-shaped. It goes into a slot inside your computer. In other cases, you have what’s called an “integrated video card,” or it’s built into the motherboard or main logic board of the computer. The ones that have integrated video or built-in video are usually not the best quality, and you won’t get the best performance out of the computer. There are a few reasons for this. The video cards that are integrated are usually low-end video cards to begin with. It’s not always the case. Apple puts integrated video cards into their computers in a lot of cases, but depending on the make and model, they may or may not be a lower-end one. That’s a generalization, but most of the time if you’re talking about a Windows computer with an integrated video card, it is a lower-end card and you’re potentially going to be sacrificing a little bit in performance. Part of this is because the video card itself is not the most powerful in the world. Other times, it’s because the video card, which uses memory, borrows the main memory from the computer, so you can lose a quarter or more of your actual memory that it says on the box or label. You end up sacrificing a good chunk of it, so you don’t really get as much memory as you think you have or as much as the salesperson said if it’s an integrated video card. All a video card really does is take the picture and put it on the screen. If you’re watching this on a computer, which I assume you probably are, it has a video card. You could be on an iPhone or something, and these have integrated video cards in them too. It’s the same basic principle. The video card just takes the picture and puts it on the screen. It’s not just moving video but also all the desktop icons, your menu bars and so forth. Then you have the higher-end cards. The cards that slot in separately are generally on a Windows computer because on the Apple side, they have integrated cards with most of the computers. Usually, they’re a little bit better quality than the integrated ones, or in some cases, a lot better quality than the integrated ones that you find on Windows computers. The high-end Mac Pros do have separate cards that slot in. That’s partially because the cards that go in tend to be more beefy, robust or powerful than the integrated cards. There is still a fairly wide range of quality. You have very cheap video cards and very high-end ones. Which one do you want to get? That’s a good question. Again, with any of the ones that Apple is selling with their computers, you can fairly safely assume that it is going to be more than capable of handling the basic stuff that most peop | 10/26/11 | Free | View In iTunes |
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CleanComputer Question About How To Find And Work With Pictures on Your Computer | Today I want to answer another computer question, this one coming from Leslie G. who writes: "Dear Mr. Godwin, I have been enjoying and learning a lot from you, I wonder if you can help me. I used to be a very good photographer. Not a pro but I liked taking pictures. I would love to mess around with photography on the computer but I lose my pictures once I put them from my camera to the computer, plus I seem to have to download all my pictures all over again every time which is probably taking up a lot of my space somewhere. Do you know a simple process that I can follow so I can find where my pictures are and then play with cropping and stuff? And also I'd love to be able to erase all the duplicate videos and pix that are on my computer." If you need more step-by-step help with working with photos on your Mac or Windows computer, take use one of the following links to learn more about these easy video lesson courses that cover easy programs for working with pictures: How to Use Picasa - Course for Microsoft Windows or How to Use iPhoto - Course for Apple Mac | 9/1/11 | Free | View In iTunes |
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CleanPassword Safety Tips – Audio Lesson & Transcript | The following audio & transcript are from a live computer Q&A event I recorded back in 2008, discussing a topic which is just as important today as it was then. This segment is a lesson giving a few tips on choosing a safe password, and also explaining a why it's important to use strong passwords (and why assuming no one would target you is missing the point). Due to the nature of the live recording the audio will sound a little "thinner" than usual, and I may talk a little bit faster than I normally do on my "studio recordings". Use the player below to listen and you can find a transcript of the audio below the player. AUDIO LESSON TRANSCRIPT BEGINS HERE: I want to give you a couple of guidelines when you're setting passwords. There are a lot of mistakes I see people making with passwords. You want to follow some guidelines. One, for example, would be to not use the same password for everything. I know it's easier to remember, but it's also an easy way to get into your stuff. You have to think of passwords like keys. I would hope you would not use the same key for your house, car, post office box and safety deposit box. If someone gets one of the keys, they can unlock your life. In addition to not using the same password over and over again, which I see people do all the time, you need to use a hard password. A "strong" password is the term. This is a more complicated one. I want to go back to my analogy of a password being like a key. The type of passwords I see most people using tend to be simple, regular words that you find in the dictionary or a person's name. In a recent email, I told a story about how 10 or 12 years ago, I was working at a computer shop in upstate New York where I used to live. Someone brought in their laptop. When I flipped the thing open and turned it on, I was somewhat dismayed to find that it had a password lock on it, which was pretty uncommon at the time. She hadn't bothered to tell anybody that there was a password. I couldn't get in without it, but it also happened to have "If lost, return to Lisa," or whatever her first name was, and the address. When I saw that, the very first thing I typed in was her first name, and that was the password. Not only did she use her own name as the password, but she also had it printed right on the screen. I guessed on literally the first try. If I had been a criminal, or if someone had stolen the laptop and made the same guess, they would have had full access to everything on the computer. It's really important to use a strong password. The general guideline suggested for this is to make it long, and the longer it is, the better. You want a mix of letters and numbers. Get it as far away from a regular word that you might find in the dictionary as you possibly can. Mix uppercase and lowercase letters in a random way and even put in symbols like an exclamation point. This will create a much stronger password. You might be thinking, "Why do I need to worry about my password? Who is going to target my information? Who's going to target my computer?" You can't think of it that way because criminals these days use the internet. They use the internet and programs on the computers to commit crimes just the way that they used a lock pick in the past. If you think of a computer as like a house, these programs are like a burglar. They can basically clone themselves a thousand times over and go to every single house in a dozen neighborhoods all at the same time. They try every single door to see if there is no lock on the door. In other words, there is no password. They look to see if it has a bad, weak lock or an old-fashioned type of lock, both of which, of course, are easy to pick. To use my key analogy, if you have a weak password, it's like having a really old-fashioned key in an old-fashioned lock, like something they had 150 years ago. | 8/22/11 | Free | View In iTunes |
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CleanWhat Does the Computer Term Default Mean in Plain English | In this audio computer training lesson I answer a question from Vasilis who writes wanting to know just what the computer term "default" means. Click the triangle play button below to listen to this computer question and my Plain English answer: As I explain in the audio lesson, the computer term "default" is one that confuses a lot of people. Basically, it means "what the computer is set to do until you tell it to do otherwise". So for example, you might get a brand new computer and have a certain picture set as the wallpaper (background image on the desktop) when you first turn it on. This is the default background image. If you change that default image to a new one, it's no longer using the default picture. Another example would be the "default browser" on your computer. Windows PCs come with Internet Explorer (the blue "E" icon) as the default browser, just as Apple includes their own Safari browser as the default on their Mac computers. You can always install a different browser (highly recommended for Windows users) such as Mozilla Firefox, or Google Chrome. When you install a new browser, it typically asks you if you'd like to make it the default. If you do, any time you do something which should take you to a web page (like clicking a link in an email for example) it will then open whatever browser you have "set as the default" to display that web page. But that doesn't prevent you from opening that same web page in a different browser if you prefer -- you're just not opening it with the default. So it's kind of like what the computer "assumes" (so to speak) unless you tell it otherwise. Hope that makes sense. | 7/27/11 | Free | View In iTunes |
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CleanComputer Question: Why is This Hard Drive So Cheap? | The following is a computer question I was sent by 'AlainAiso' who wrote with a question about why a new hard drive they bought was so cheap and whether this was because there was a problem with the drive. Click the player below to listen to this computer question and my Plain English answer: "Question about my external Hard drivers I just Bought an external hard drive in Wal-Mart now I am worry about why the price was that low also I worry about companies who did the hard drive... The hard drive is 1500GB and cost me only 98$ Canadian. To copy a file from to this it takes about 35 seconds. It seems quite fast right? If so why was the price that low? I guess it should be something due to the material this mean the material won't work after an period of 6 months? Please tell me if it is possible that an hard drive only 'live' few months before expire en then lose all files". Listen to my answer to this computer question below, where I not only explain why a pretty big hard drive is so inexpensive, why it won't seem like a big drive for long, and help you understand this in context, as well as give you some advice on not making a common mistake when buying an external hard drive: | 7/21/11 | Free | View In iTunes |
| 11 | CleanVideoVideo: How to Make a Bootable Lion Install DVD or USB Drive | If you're upgrading your Mac to OS X Tiger it's a good idea to make a bootable USB drive or DVD install disc to keep you covered in case of problems, and to save time downloading when upgrading multiple Macs. Click the image below to watch the video lesson where I show you exact steps for how to make a bootable Tiger disk. More advanced users can read a summary of the steps below the video: The full video above is intended to be easily understood by more basic Apple Mac users. If you're impatient you can skip the introduction by going to 1:07. Instructions on how to make a bootable DVD begin at 2:45. The steps if you want to make a bootable USB flash drive (I suggest 8GB or larger) or any USB or Firewire external hard drive begin at 4:03 More advanced users might find this quick summary of the steps helpful: Download Mac OS X 10.7 "Lion" in the Apple App Store Once downloaded, before you install, double-click the Macintosh HD icon (or click the Finder face icon on your Dock) then double-click your Applications folder. Locate "Install Mac OS X Lion" & right-click (Control click) the icon. Click the "Show Package Contents" menu item Double-click the Contents folder in the new window, followed by the SharedSupport folder You should see file called - this is the disk image you'll make the boot disk from Open Disk Utility (using the Spotlight search box in the upper right corner of the screen is the quickest way to do this) Drag the InstallESD.dmg file into the column on the left side of the Disk Utility window scroll down for either the bootable Tiger DVD instructions, or the bootable USB/external drive instructions... To make a bootable Tiger DVD disc after completing numbered steps above: In the Disk Utility window, right-click (Control click) on where it says "InstallESD.dmg" and then click "BurnInstallESD.dmg" Put in a blank DVD when the new window drops down and click the blue Burn button Wait a few minutes and you're done To make a bootable Lion disk using a USB flash drive, or an external drive (USB, Firewire, etc.) In the Disk Utility window, right-click (Control click) on where it says "InstallESD.dmg" and then click Restore A new window will open. From the column on the left in Disk Utility, drag InstallESD.dmg into the top "source" box in the new window From your desktop, drag the icon for the external drive you want to back up to (drive recommended to have 4.7GB free at a minimum) Click the Restore button, followed by the Erase button (do NOT use a drive with important files or you will lose them at this point!) The drive icon will vanish from your desktop and then reappear once the process is completed. May take a few minutes or longer. By making a bootable Mac OS X Lion disk, you're protecting yourself and making your life easier. Please comment below, and feel free to share this video lesson on Facebook, Twitter, and other sites. | 7/21/11 | Free | View In iTunes |
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CleanComputer Question Why Can’t My Older Computer Open Newer Programs | This computer question comes from a student named Edward, who writes: "Dear sir, I have followed your comments on here with great interest and find them very helpful. I have a problem I am trying to sort out first with an Apple iBook. My problem is I cannot download applications, and when I do they will not mount or the image is corrupt? Yours respectfully. Edward O'Toole" Hi Edward, I'm glad you're finding my newsletter helpful, and thanks for writing! I suspect the problem is that you have very out of date software on your iBook. OS X (the "operating system" software for Macs) is currently on version 10.6 -- that's three major versions (and several years) newer than what you have. New versions add new features, and sometimes things on the Internet rely on those new features to work, which means computers running older software sometimes run into problems like this. What you might do is ask around and see if you know anybody who could help you put OS X 10.4 (a.k.a. "Tiger") on your computer. This isn't the newest version, but your Mac may not be able to run the more recent versions of OS X released after Tiger, but Tiger should be enough to get things working for you. Whenever possible, you should keep your computer's software up to date to avoid a variety of problems. I hope that answer makes sense and helps! If you found this lesson helpful, you might want to look into the Apple Mac Basics Course or the Microsoft Windows Basics Course -- quick, easy step-by-step computer training in Plain English. | 6/6/11 | Free | View In iTunes |
| 13 | CleanVideoOnline Security Video How to Avoid Trojan Credit Card Scams | There is an online threat which has been common on Microsoft Windows computers for years now, but which is now becoming a real problem for Apple's Macs as well. Click the image below to watch the video lesson: The threat involves a scam where a you encounter a website that's designed to trick you into installing a "trojan". The trojan attempts to get you to enter your credit card number so the criminals behind the scam can steal your money. This video shows you an actual example of one of these dangerous websites and what happens if you make the mistake of installing the trojan and teaches you what you need to know to protect yourself. Update: I've resized the video to allow it to play on more mobile devices. After watching the video, to get more step-by-step help with safely & easily using the computer online, click one of the two options below: Apple Mac Safe & Easy Internet Basics Course or Microsoft Windows Safe & Easy Internet Basics Course | 6/1/11 | Free | View In iTunes |
| 14 | CleanVideoiPhone Tips & Video Tutorials in Plain English – Video Preview of Easy New App | I've been meaning to post this for a few days - as mentioned in a previous post on my site, I've brought my style of quick & easy, Plain English video lessons to help you learn how to use the iPhone. Beginning with over 150 short step-by-step videos, you get iPhone basics, iPhone tips & more in a new easy iPhone Video Tips & Training App available now in the iOS App Store. I've recorded this video and quick demo so you can see for yourself: Whether you use an iPod Touch or an iPhone, I think you'll find this is a quick & easy way to look up information on how to use your iPhone or iPod Touch is pretty handy. The app is really a complete & comprehensive basic course on how to use the iPhone which will help very basic users, but people who've owned their iPhone for years have found it's a great way to look up a quick iPhone tip or two. I'll be releasing a similar video training app for the iPad that teaches you how to use the tablet computer. That app is based on this one, so anyone looking for iPad training can get an idea of what to expect from the video above. Watch the video to learn more or use the link below to launch iTunes to buy it on a computer to sync to your phone later, or if you're reading this on your iPhone, iPod Touch, or iPad, it'll take you straight into the App Store. | 4/25/11 | Free | View In iTunes |
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CleanWhat is Metadata – Can Hidden Information in Photos and Other Files Risk Your Privacy | A lot of people are unwittingly publishing information about themselves online when they share photos and videos online. This information is revealed in something called "metadata" which you can think about as "data about the data", or info about the information (data) in the file. This information about the file can be something as simple and visible as the file name, but the information most people are talking about when they mention metadata tends to be more "hidden" inside the file. One example is "ID3 tags" in MP3 files which hold the musician's name and other information, another example is the data in a photo which can reveal mundane information such as the camera settings when taking the photo and the date, but also GPS location information revealing exactly where the photo was taken. This information is visible in typical photo viewing and editing programs such as Picasa for Windows or iPhoto for Mac OS X. It also often is revealed automatically on photo sharing websites. A file name could be thought of as the simplest example of metadata since it can be used to describe the contents. However, many types of files contain more information stored inside a special part of the file. Common examples of files with metadata include music, photos, & video files. In photographs and videos the camera or smartphone typically records GPS information about your location and this can end up visible to the world when you share those files online. This may not be a problem with all photos or videos, depending on where you shoot them, but ones taken of your home reveal where you live and what kinds of things you own. In effect, you're casing your own home for potential burglars. Most cameras and phones that can record this information will have a setting to prevent saving location information to the image. Consider sharing your photos privately with family and friends instead of in public galleries. When uploading to any site, look around (under privacy on the settings screen for example) for a setting that lets you turn off displaying GPS location data. I show you how to disable location services in one of the video lessons in my How to Use the iPhone App. Listen to the audio above for the full Plain English explanation and understanding of metadata and how it can affect your privacy. You can also take a look at my easy online computer training courses for more in-depth and step-by-step computer help. | 4/25/11 | Free | View In iTunes |
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CleanComputer Question: Is My Internet Connection Slow Because of My Router? | This latest computer question comes from someone named Morgan who writes: I have a question for you. My internet seems to be very slow. I am not sure if it is because of the ISP that our family uses or if it could be a problem with the modem or router. Our basement flooded and water got on the router. The router still works but it just feels like it is lacking power and performance. I was wondering if the reason our internet is slow is because of our ISP or because our router has water damage. I also believe our router is getting to be quite old as well. It is really impacting my ability to stream videos and play online on my xbox 360. Any advice you can give on this matter would be very helpful. Thank you for your time. Morgan | 3/7/11 | Free | View In iTunes |
| 17 | CleanVideoHow to Back Up Windows or Mac – Video Lesson | In this video lesson I explain the two general methods of backing up your important files, namely incremental backup (a.k.a. versioned backup) and "cloning" backup. I also give specific suggestions about how to do either one or both to protect the important files on your computer. Failing to back up is perhaps the biggest single computer mistake I see people making, and failing to back up correctly and regularly can lead to the loss of time, money and irreplaceable files, which can have devastating consequences. Watch and learn how to protect yourself. This video appears as part of my course on how to back up. To learn more, use one of the following links: How to Backup - Apple Mac or How to Backup - Windows (XP, Vista & 7) | 1/3/11 | Free | View In iTunes |
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CleanComputer Question Does Turning on Wifi on Your Phone Mean Free Internet | In this computer question & answer audio lesson I'm taking a question from user brandang17 who asks: "So because I have wireless internet an stuff with my phone when I turn WiFi on does that mean I am getting free Internet or am I still paying for it though my plan? Thank you" Use the player to listen to the audio computer lesson where I'll not just answer the question "Is WiFi free?" but give my usual Plain English explanation of what I'm talking about so everyone can understand the answer, even non-technical people. Bottom line is, someone always has to pay for an Internet connection somewhere along the line, so whether you're using a computer or a mobile device like a smartphone it's not "free" even if you're not paying to use the wireless signal. And while using WiFi on your phone may not count against any monthly limits on data that your phone plan offers, it doesn't mean you won't get charged the regular monthly fee for phone data (Internet) connections. You may be able to cancel the data part of your phone service, depending on the details of your contract, however. If you do, keep in mind you'll be limited to *only* using WiFi signals and so will be much more limited about where you can go online with your phone. | 12/17/10 | Free | View In iTunes |
| 19 | CleanVideoComputer Basics – Tips to Understand Forms & Use Them More Easily | In this video computer lesson I want to share some tips to help you understand how forms work (including order forms, surveys, newsletter signup forms, etc.). This covers a lot of fundamentals that more basic computer users often need help with, but also includes tips for how you can use your keyboard and mouse together to navigate more easily and save time and effort -- using simple steps that even experienced computer users often aren't aware of! In the video I use the order form on my website as an example, but the same principles work on most forms you'll ever have to fill out on a computer -- whether you're talking about a form on a website, or a form in a program stored locally on your computer which has nothing to do with the Internet. This lesson will be added as part of a new disc in the updated version of the Safe & Easy Internet computer course (both the Windows and the Mac version). The site doesn't list it yet, but any orders will include the new disc. (If you're watching this video lesson on my website, you should see two players below for compatibility reasons. The first should give you a sharper picture & the option of full-screen on a computer, the second is for mobile devices such as the iPod Touch, iPhone & iPad, and for that reason is the version which goes out on the podcast.) Click the player below for the high quality computer version: or tap the image below for the version of the video lesson formatted for mobile devices: "Discover How to Use the Internet Safely & Easily With Simple, Step-By-Step Video Lessons" Wish you had a complete course to make it easier using the Internet, from finding what you're looking for when searching online, to tips to save time and make you safer? Use one of the two links below for either the Windows version or the Mac version of the Safe & Easy Internet course: How to Use the Internet Apple Mac Course or How to Use the Internet Windows PC Course | 12/5/10 | Free | View In iTunes |
| 20 | CleanVideoVideo: How to Use Amazon Wish List – Makes it Easy to Give Gifts | Around this time of year people are doing a lot of shopping to buy gifts for others. One of the challenges when buying a gift (or receiving one!) is knowing the right thing to get a person. With some people it's easy, but for others it can be a real pain to figure out what to get them. For years I've used the wish list on Amazon.com to help people figure out what to get me, and I wish more people would do the same (especially my dad who is really hard to pick presents for!). The great thing about the way the Amazon Wish List works is that by putting a selection of items in the wish list, you can make sure you get something you'd like while gift givers can still feel like they're picking out a gift for you. Today I've posted a video on how to set up your own wish list -- if you have friends or family members who you wish would make your life easier by setting up their own wish list, why not share this lesson with them? Computer Tip: in the lower right corner of the video player above is a square button which will make the video full screen so you can see the details more easily. To the left of that button is a volume control you can use to make it louder if needed. "Discover How to Use the Internet Safely & Easily With Simple, Step-By-Step Video Lessons" Wish you had a complete course to make it easier using the Internet, from finding what you're looking for when searching online, to tips to save time and make you safer? Use one of the two links below for either the Windows version or the Mac version of the Safe & Easy Internet course: How to Use the Internet Apple Mac Course or How to Use the Internet Windows PC Course | 11/29/10 | Free | View In iTunes |
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CleanComputer Q&A: Advice on Adobe Reader Alternatives on Apple Mac and Windows | A reader named David Friedberg writes in with a computer question, asking: "how do i download emails that have been sent to my Mac using Adobe etc...? Dave" Dave, thanks for the question -- you can use the audio player above to listen to my full response, but the basic gist of the answer is this: any Mac made in the last few years has a built-in program called Preview which should open Adobe PDF (Adobe Reader files) just fine. You can still go to Adobe.com and download the free Adobe Reader, but Preview should do the trick. As memory serves, Preview's PDF capability was included in Mac OS X "Tiger" (version 10.4 in other words) -- if your computer is using an older version of OS X, I really recommend upgrading as the older software will leave you "out in the cold" in a lot of ways. On a Windows PC you also could use Adobe Reader, but honestly I'm not a big fan as Adobe's software has a lot of security flaws and has some annoying spyware-like tendencies these days. What I suggest using is Foxit, which you can find by googling "download foxit" -- it's free and lets you read PDF files without some of the problems of Adobe Reader. I hope that helps. If you need more help with the basics of using email safely and easily, take a look at my Safe & Easy Email Course which is available for either Windows or Mac computers by using the links below: Safe & Easy How to Use Email Course for Windows Safe & Easy How to Use Email Course for Apple Mac | 8/16/10 | Free | View In iTunes |
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CleanComputer Question How to Help Your Site Get Found on Google and Other Search Engines | In this computer question and answer audio lesson, I answer a question from Joy Rosales, who writes wondering about getting her website found by people on the search engines. She said: "Hi, good day, Thank you for sharing your knowledge through sending me more information regarding basic and technical issues about computer, I've learned something about it. This time i want to share with you my technical problem where i believe that you can help me solve this very simple problem. I am creating a blog and social networking site and i want it to be searched by people in Yahoo or Google search. I hope you can give me procedures on how to do it. I hope you understand my question... Thank you very much for giving attention. jOy" Joy, thanks for the question. You can use the audio player above to get my full answer, but the basic fundamentals to helping your site be found by people on search engines is: 1) have a site with good quality content on it (preferably updated more regularly than I've been having the time to update this blog :) which is on-topic to whatever the "theme" of your site is and 2) get links to your site from other sites. This is the tricky one, or can be, and is a very big topic. My personal favorite method is to simply put good quality material out there on various sites in exchange for links. A few examples: an article on an article site such as EzineArticles.com which provides you with a "bio box" where you're allowed to place links back to your website. Your articles may not only appear on the article site but might be picked up by other sites through the main article site. Another option is YouTube -- you can post a video and in the description put a link to a relevant post on your blog. There are a lot of options here, but the formula in my mind is put good things out there and get links in return. If you're someone who needs to understand more of the basics of how to use the Internet and search engines, I include video and audio lessons explaining a lot of the basic concepts in Plain English -- once you watch, listen & learn, you can feel more confident and give yourself the basis you need to move forward with your computer goals. Find out more about my easy Internet course by using one of the links below: Windows PCs: How to use the Internet basic skills course Apple Mac: How to use the Internet basic skills course | 8/10/10 | Free | View In iTunes |
| 23 | CleanVideoVideo: How to Spot and Avoid Phishing Scams | A few days ago, I posted an article called Understanding URLs or Web Addresses To Help Be Protected From Phishing Scams which taught you the basics of understanding "URLs" or web addresses, so you could recognize and avoid a common trick used by online scammers to fool people into thinking links in emails were legit. I strongly recommend reading that article if you haven't yet, as it contains valuable information to help protect your privacy and security online. In that article I mentioned an email I'd received which looked like a legitimate email from Amazon.com on the surface, but which was clearly an example of a dangerous phishing scam if you knew what to look for. Well, as it happens, I recorded a video where you can safely watch as I pick apart the actual scam email I received and listen as I point out all of the warning signs which helped me recognize and avoid this common type of online scam. I just updated this video and decided to post it here and to my podcast to help you learn how to stay safe online. It clocks in at about 9 minutes long and explains everything in Plain English. If you're watching this on my website, you should see two players below for compatibility reasons. The first should give you a sharper picture & the option of full-screen on a computer, the second is for mobile devices such as the iPod Touch, iPhone & iPad, and for that reason is the version which goes out on the podcast. Click the player below for the high quality computer version: Tip: in the lower right corner of the video player above is a square button which will make the video full screen so you can see the details more easily. To the left of that button is a volume control you can use to make it louder if needed. Tap the image below for the mobile version of this video: If you found this video helpful, imagine how much more benefit you'll get from hours of quick, easy video lessons like this, explaining computer basics and more in Plain English. Use the links below to learn more about my quick & easy video lesson CDs. You can also use the tip I shared in the video above to see the links are legit because they point to pages right here on WorthGodwin.com... Click for: How to Use Email for Windows PC - Safe & Easy Email Course or Click for: How to Use Email for Apple Mac - Safe & Easy Email Course | 8/5/10 | Free | View In iTunes |
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CleanComputer Question About Web Browser Words Overlapping | This latest computer question & answer comes from Mavis Wood who writes: "I have PeoplePC news in my Bookmarks, and I read that news every day. But each category headline has the words "Back to Top" super-imposed on it. That makes the headline very difficult to read. My computer geek doesn't know how to erase that or how to move it up or down so that it isn't on top of what I want to read. Also, each time I read a news story and click the "Go Back One Page" arrow, I always end up back at the top. I wish it would come back to where I had been when I clicked on a story I wanted to read. There are always many stories I like to read about at that site. Thanks so much for your time and patience. Mavis" I've seen that kind of thing before, where the text is overlapping like that, and it usually means the webpage was not written well for compatibility with whichever web browser you're using. Sometimes you can fix the problem by making the web browser window wider or more narrow. If you're not already using it, I strongly recommend using Mozilla Firefox instead of Internet Explorer. If you're using Firefox or any browser which supports "tabbed browsing", one thing you can do is right-click the headline (control-click for Mac users) you want to read and you'll see a menu pop up which includes the option "open in new tab" or words to that effect. Use this to open the headline in a new tab in the same window and then just close the tab when you're done and you'll still have the original list open. Listen to the audio for the more complete version of this computer question & answer lesson. For step-by-step video lessons on how to use tabbed browsing and a lot more that makes your web browsing experience safer & easier, take a look at my Basics of How to Use the Internet CDs for Apple Mac or Basics of How to use the Internet CDs for Windows | 7/17/10 | Free | View In iTunes |
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CleanNavigation To Webpage Was Cancelled Error – Computer Question Answered | In this audio lesson I'll be answering a computer question from Gold Club member Peter Proud, who asks: "Good morning, Having subscribed to your tutorials I now am having a problem of my own. I am using windows xp on my laptop and when go to use Internet Explorer get "navigation to webpage was cancelled". I can still use Google for the net but would appreciate any advice you can offer to solve this problem. Regards, Peter" Well Peter, It sounds to me as if your Internet connection is working just fine since you're able to use Google, so my guess is that whatever webpage you are using as your homepage (the first page that opens when you open up your web browser window) is having a problem. This may resolve itself, or you may need to change your homepage. On a different but important & related note, I strongly suggest you do not use Internet Explorer for your web browser as it is not the most secure program in the world; you're much better off using Mozilla Firefox which you can download and install for free from Mozilla.com. As a side benefit, installing this may fix the problem you're having too. One thing to nearly guarantee it will fix it: when you install Firefox, during the setup it will ask you if you want to import your home page from Internet Explorer or use the one provided by Mozilla -- if you choose the option to NOT import the one from IE (it's OK to have the program import/bring over the other stuff such as your bookmarks) it will move you to a new homepage which has the Google search built right in and should avoid the problem you're writing about. I hope that makes sense. Listen to the audio lesson to get the more detailed answer to this computer question. For easy, step-by-step lessons on using the Web take a look at my Basics of How to Use the Internet CDs for Apple Mac or Basics of How to use the Internet CDs for Windows | 7/17/10 | Free | View In iTunes |
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CleanComputer Question Answered About Hijacked Computer | In this computer question & answer audio lesson, I'm answering a question sent in by subscriber Patt Davis who writes: "Hello Worth, I have been enjoying your advice for some time now and I appreciate the help. My computer just recently has been hijacked by a so called Windows Security Alert that wants me to purchase their anti-virus software and it will not let me access any other program other than the internet. No exe programs will run. Not even my magicjack phone. Keep getting a warning pop-up. Has a green sheild with a check in the middle. Keeps looping back to their site for me to purchase it. Is there anything I can do on my own to stop this? Or will I have to take my hard drive in to have a professional clean it? I do have AVG but of course this virus will not let me run it... any suggestions? Thank you, Patt Davis" This kind of problem is very common these days, and is caused by something called "hijackware". Listen to this audio computer lesson to hear my suggestions about what to do if your computer is infected, plus tips on how to avoid getting infected in the first place. Computer security is a complex topic and is an issue not just for Windows computers but also Apple's Macs, despite what many people think. If you need more help, you're not alone. I suggest taking a look at my Safe and Easy Internet course CDs, which are available for either Apple Mac or Windows PC. Both versions include lessons on recognizing and avoiding problems like these, including one lesson which safely lets you see a common example of the tactics used by malicious sites which try to trick you into infecting your computer. You get to see step-by-step exactly what to look for, and what to do if you encounter a site like that, including the BIG mistake most people make and how to avoid making it yourself. And that's just one of the dozens of quick, easy lessons you get. Take a look at one of the two links below, depending on which type of computer you use: Basics of Using the Internet Safely & Easily for Microsoft Windows PCs or Basics of Using the Internet Safely & Easily for Apple Mac OS X | 6/11/10 | Free | View In iTunes |
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CleanComputer Question: Why Microsoft Office Won’t Print | I heard from a reader named Phyllis who wrote with the question: "Could you please tell me why I can't print from Microsoft Office?" In this audio computer lesson I answer the question based on what information I'm given. Chances are, this is caused by using a "trail version" of MS Office (which includes the programs Word, Excel, PowerPoint, etc.). A trial version of Microsoft Office is often included with new computers, but some critical features have been disabled until you pay for it. Listen to the entire audio computer question and answer lesson to hear what I have to say about this, including a tip on getting a 100% free alternative to Microsoft Office and save hundreds of dollars when you do. For more help with Microsoft Word, use the links below (one for Windows PCs, the other for Apple Mac) Learn how to use Microsoft Word course for Windows or Learn how to use Microsoft Word course for Apple Mac | 6/9/10 | Free | View In iTunes |
| 28 | CleanVideoHow to Undo Computer Mistakes in Apple Mac OS X | The intro before the step-by-step part of the video is important for people to watch if they are computer challenged and need the extra help, but if you want, you can jump to the step-by-step part of the video by fast-forwarding to about 3:25 (depending on your Internet connection speed you may need to wait a few moments before you can do this). Note: this is the Apple Mac version of this lesson. If you have a Windows computer you'll want to watch: How to Undo Computer Mistakes in Microsoft Windows. If you're getting this via my podcast, you should get both videos automatically. In the step-by-step part of the lesson I'll show you an example of how to undo when writing something, which is probably the best-known way to use this simple but powerful computer skill. I'll also show you how to use it when working with files and folders, something which can be a real life saver but which so many people don't know how to do. In the over a decade and a half I've been helping people with their computers, I've noticed a pattern that affects the majority of computer users to one degree or another: being afraid of making computer mistakes holds people back from making progress. I want to help you become more confident and skilled with your computer so I recorded this video which gives you some words of encouragement, plus I show you a simple technique you can use in the majority of programs to reverse (or "undo") mistakes you've made. Now while many people are familiar with the undo function of their computer, many more people are not familiar with it. Those who do know about it often don't know you can use it in as many ways as you can. Want to learn the fundamental computer skills that make the rest easy? Take a look at my easy video lesson CDs. I have a simple computer course covering exactly those basic skills that empower you with the confidence you deserve: Basic Apple Mac Skills | 6/5/10 | Free | View In iTunes |
| 29 | CleanVideoHow to Undo Computer Mistakes in Microsoft Windows | The intro before the step-by-step part of the video is important for people to watch if they are computer challenged and need the extra help, but if you want, you can jump to the step-by-step part of the video by fast-forwarding to about 3:25 (depending on your Internet connection speed you may need to wait a few moments before you can do this). Note: This is the Windows version of this lesson. There is also an Apple Mac version -- if you're subscribed to my podcast you should get both versions automatically, but if you have a Mac and you're watching this on my website, you'll want to click the following link to read: How to Undo Computer Mistakes in Apple Mac OS X In the over fifteen years I've been working as a professional to make computers easy for people, I've noticed a lot of things about the people I worked with as well as people I just ran across in my day to day life. Many many computer users, no matter how bright they are, have a fear of causing problems on their computer by making a mistake. I think this is understandable, and I try to encourage people to not let fear of making mistakes paralyze you and keep you from moving forward. If you don't try new things, you never progress. I recorded this video lesson to help give you some words of encouragement and remind you that you can do it, even if you've always felt afraid of moving forward. I also included steps on how to undo computer mistakes using the "undo" command. While many people are aware of how this works, many more are not. And the people who do know about it, don't always realize you can use it in as many areas as you can, especially missing out on the fact that it can be a real lifesaver when working with files and folders on your computer. In this easy video lesson I not only explain how to undo in Plain English, but show you two different examples of how you can use it to reverse common types of computer mistakes. Will it solve every problem magically in every circumstance? Of course not, but it is a powerful but very simple tool you can use to empower yourself with one of the basic skills everyone should know when using their computer. Want to learn the fundamental computer skills that make the rest easy? Take a look at my easy video lesson CDs. I have a simple computer course covering exactly those basic skills that empower you with the confidence you deserve: Windows Basics Fundamental Skills | 6/5/10 | Free | View In iTunes |
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CleanAudio Lesson Trapped Abroad Email Scam to Watch Out For | I've recorded a new audio lesson to help warn you about a pretty common email scam which is going around these days. It's not brand new, but not everybody knows about it so I wanted to post this new computer lesson to help you protect yourself. I received an email which appeared to be from a newsletter subscriber named John, but I spotted it as a scam as I've seen this type of thing before. It was clearly sent from an email address which had been broken into, and the criminal who did so used the address to try to fool me and everyone else they sent it to into thinking they were the actual owner of the email account. I'll post the audio lesson below and then quote the email below that so you can take a look to help you recognize and avoid similar scams in the future: Here's the email I received (full name and details removed for privacy) : "Hello How you doing? I made a trip to London (United Kingdom) unannounced some days back, Unfortunately I got mugged at gun point last night! All cash, Credit card and phone were stolen, I got messed up in another country, stranded in London, fortunately passport was back in my hotel room. It was a bitter experience and i was hurt on my right hand, but would be fine. I am sending you this message cos i don't want anyone to panic, I want you to keep it that way for now! My return flight leaves in a few hours but I'm having troubles sorting out the hotel bills, wondering if you could loan me some money to sort out the hotel bills and also take a cab to the airport about (1500$). I have been to the police and embassy here, but they aren't helping issues, I have limited means of getting out of here, I canceled my cards already and made a police report, I won't get a new card number till I get back home! So I really need your help. You could wire whatever you can spare to my name and hotel address via Western union: Name:John [full name and address removed for privacy] Hope to read from you soon....... Thanks and regards John" If you get an email like this, CALL the person on the phone, or call their spouse, etc. to verify the story! Don't reply to the email as this message normally comes from email addresses that have been broken into (hacked) and so the scammer is more likely to get your reply than the person who owns the address. People have fallen for this scam and lost money and I don't want to see this happen to you. I hope it helps you spot and avoid scams in the future. For more in-depth step-by-step video and audio lessons on easily using email while learning more about online safety and avoiding spam and scams, take a look at my easy computer training cds for Windows or Apple Mac: Windows PC - How to Do Email the Easy Way or Apple Mac - How to Do Email the Easy Way | 5/25/10 | Free | View In iTunes |
| Total: 30 Episodes |
Customer Reviews
Great basic information for the "tech challenged"
Thanks for posting these podcasts. There are a lot of people who will benefit from this!
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