Improving Customer Experience
By Lynn Hunsaker
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Podcast Description
ClearAction is a customer experience consulting firm specializing in mentoring executives for customer-focused innovation, business process improvement and customer relationship skill development. ClearAction emphasizes customer hassle prevention for greater results in customer retention and profitability. See www.ClearAction.biz
| Name | Description | Released | Price | ||
|---|---|---|---|---|---|
|
1 |
CleanEmployee Engagement in Balanced Scorecards | -- | 7/22/10 | Free | View In iTunes |
|
2 |
CleanCreativity for Customer Experience Improvement | -- | 7/9/10 | Free | View In iTunes |
|
3 |
CleanImprove Customer Experience by Eliminating Customer Focus Boundaries | -- | 7/9/10 | Free | View In iTunes |
|
4 |
CleanStrengthen Customer Relationship Through Customer Engagement | -- | 5/20/10 | Free | View In iTunes |
|
5 |
CleanImprove Customer Experience by Reaching Out to At-Risk Customers | -- | 5/20/10 | Free | View In iTunes |
|
6 |
CleanWhy Satisfaction Surveys Aren't Customer Centric | -- | 5/20/10 | Free | View In iTunes |
|
7 |
CleanCustomer Experience Management by Walking the Talk | -- | 5/19/10 | Free | View In iTunes |
|
8 |
CleanCustomer Experience is Well-Defined by Metaphors | -- | 5/19/10 | Free | View In iTunes |
|
9 |
CleanCustomer Survey Action Plans & Feedback to Customers | -- | 5/19/10 | Free | View In iTunes |
|
10 |
CleanCustomer Experience Data: Untapped Gold Mines | -- | 5/19/10 | Free | View In iTunes |
|
11 |
Clean4 Customer Centric Culture Building Blocks | -- | 5/19/10 | Free | View In iTunes |
|
12 |
CleanCustomer Experience Management Using Social Media | -- | 5/19/10 | Free | View In iTunes |
|
13 |
CleanBuilding a Customer-Centric Culture | -- | 5/19/10 | Free | View In iTunes |
|
14 |
CleanCustomer Experience is Decided by You | -- | 5/19/10 | Free | View In iTunes |
|
15 |
CleanCustomer Experience Improves Without TMI | -- | 5/19/10 | Free | View In iTunes |
| Total: 15 Episodes |
Customer Reviews
Customer experience viewpoint expands innovation options
Helpful insights on expanding innovation horizons to include customer experience before-and-after product-use per se.
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