The safer way to spend abroad. easily top up your Travelex Money card, check your balance, recent transactions and order cash for delivery or collect from one of our global outlets.
The Travelex Money Card is a faster, safer way to spend when you travel
• Top up your card with your choice of 10 available currencies: British pounds, US dollars, euros, Australian dollars, New Zealand dollars, Canadian dollars, South African rand, Turkish lira, Swiss franc and UAE dirham
• Lock in exchange rates
• Use your travel card abroad across millions of locations
• Free Wifi access worldwide
• 24/7 global assistance to replace your card or provide you with emergency cash
• No ATM charges overseas*
• Platinum benefits from our partners
Order cash in the app to lock in our very best rates on your foreign currency. Whether you’re looking for pounds, euros or one of our other 50 currencies, we can deliver to your home or you can pick up in store.
Created by the experts in foreign currency, Travelex.
Want to get in touch?
Email us at Helpdesk.OnlineTravelMoney@travelex.com
Tweet us at @TravelexUK
Find us on Facebook at facebook.com/TravelexUK
If you have any feedback on the experience of our app we’d love to hear it; email us at firstname.lastname@example.org
*Although Travelex does not charge ATM fees, please check the ATM before using as some operators may charge their own fees.
We’ve made the app faster and more user friendly:
Balances & transactions now load in the background, and you can view these offline (this is the same balance you saw last time you were online - so it might be out of date!)
NB: you can check below the balance to see when it was last updated!
The support screen is now clearer to direct issues straight to customer service.
Thank you for sending in bugs and suggestions, if you spot anything else let us know at email@example.com
Ratings and Reviews
Getting your money back
Transferring money on to the card is quick and easy, however getting it back when you have some left over is difficult, slow and expensive! You cannot do it via the App or the website, you have to phone or go into a branch. It only takes an instant to put money on to the card but it takes ‘3-5 working days’ to get it back. It also costs £6.00.
I had no problems using the card in New Zealand.
App doesn’t remember details...
This app would be awesome if it actually remembered my card details, passcode and Face ID. So I wouldn’t have to re-enter everything, every time I logged in to view or top up my balance. PLEASE can Travelex update the app and finally fix this issue!
Developer Response ,
Really sorry to hear about this issue. We have made a number of changes recently to improve the user experience but we know there is still more work to do. Please could you email firstname.lastname@example.org with more details so that we can try and fix this.
Seamless safe quick and easy Thank You.
Developer Response ,
Thank you for the great review!
Up to six family members will be able to use this app with Family Sharing enabled.