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First Bus m-Tickets

By FirstGroup Plc

This app is only available on the App Store for iOS devices.


The FirstBus m-Tickets app gets your ticket straight to your phone for when you’re out and about using the bus.

Buy tickets before you travel, any day, at any time, when you’re at home, in the office or out and about, so you have them ready for when you want to travel.

No need to worry about having the right change, or cash anymore just buy the tickets on your phone with a debit or credit card.

With your ticket on your phone, you only need to remember one thing as you leave the house, so losing or forgetting your ticket is a thing of the past.

Just download today – buy your ticket – show the driver and go!

This App features

• Buy tickets using credit or debit cards or Barclays Pingit
• Links with the First Bus travel information App for bus times, news and up to date notices affecting First bus services
• Details on ticket types and fares for travel on First bus networks
• Contact details for First customer services

What's New in Version 3.102

Minor app improvements and Bug fixes.

iPhone Screenshots

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Customer Reviews

Needs  Pay and Wallet integration

Love being able to have a mobile ticket. But hate the way that First have done this. Having several apps, rather than just the one with times and tickets together. Then when buying the tickets it asks for credit card details, which is far less secure and more inconvenient. Then using the mobile ticket is an ugly moving picture with a countdown on it. It's probably difficult to turn the different ticket types into something you can have on the Wallet app, but you have to try some how.

Opening this app takes forever. When a bus comes you always need to take the phone out and sort through the menus. Please just put it on Wallet or rework the app to have tickets show up immediately when it’s needed.

Won't even open now

New update: things are back to bad. I opened the app this morning to find it constantly telling me I wasn't connected to the internet. This error persisted on both wifi and 4G. I downloaded and reinstalled the app and still the same issue. I was forced to buy a ticket on the bus because of your outdated horrific app. This isn't fair. Sort it out

Updated: things have been going okay with this app recently until about a week ago. Now the app constantly says I have no connection when I have strong wifi / 3G. Now I am yet again unable to use the app. Pls fix

I had ok emotions to this app. It had its issues but it worked. Now, following this update, the app won't even open. As soon as it starts to load it crashes and closes everytime. I have available tickets on this app that I can't now use. Avoid unless you want to waste money - in my case £15

Basic, badly designed, 2 years out of date

First message I get when opening the app: "First Bus doesn't support Apple Pay" 😑

If only this app was as effective or worked as well as the marketing campaigns now being used to push it.

The app does not open directly to an active ticket, three taps and 5/6 seconds are needed, if 20 people boarding a bus do this that is a lot of wasted time.
If no ticket is active it does not default to the purchased ticket section.
Lack of a lock screen widget reduces simplicity and ease of use
Lack of Apple Pay support 2 years after launch is appalling (if you’re one of the 3 people using Barclays Pingit however, you are well catered for)
If you trust the app with your card details you can store them for quick purchases
Tickets do not come with simple effective indications of how, when and were they can be used
App icon is ugly, sounds silly, but I like my app screen to look nice. An ugly app icon has to go into a folder, only increasing taps needed to open the app
The very slow update cycle on this app reflects a company with the opinion ‘it isn’t broken so don’t fix it’ when the reality is that this could very easily be made much much better, if the investment were made available.

First Bus m-Tickets
View in iTunes
  • Free
  • Category: Travel
  • Updated:
  • Version: 3.102
  • Size: 42.7 MB
  • Language: English
  • Developer:

Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.

Customer Ratings

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