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First Bus m-Tickets

By FirstGroup Plc

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The FirstBus m-Tickets app gets your ticket straight to your phone for when you’re out and about using the bus.

Buy tickets before you travel, any day, at any time, when you’re at home, in the office or out and about, so you have them ready for when you want to travel.

No need to worry about having the right change, or cash anymore just buy the tickets on your phone with a debit or credit card.

With your ticket on your phone, you only need to remember one thing as you leave the house, so losing or forgetting your ticket is a thing of the past.

Just download today – buy your ticket – show the driver and go!

This App features
• Buy tickets using credit or debit cards or Barclays Pingit
• Links with the First Bus travel information App for bus times, news and up to date notices affecting First bus services
• Details on ticket types and fares for travel on First bus networks
• Contact details for First customer services

mTickets are available for travel on First bus in:
Aberdeen, Berkshire, Scottish Borders, Bradford, Cornwall, Somerset, Calderdale & Huddersfield, Devon, Doncaster, Dorset, Essex, Glasgow City & Airport Shuttle, Greater Manchester, Hampshire, Heathrow Railair, Hereford, Ipswich, Leeds, Leicester, Malvern, Rotherham, Sheffield, Stirling, Potteries, Worcestershire, York

Coming Soon:
New ticket areas Bath & Bristol, Cymru, East Lothian, Falkirk, Stirling, West Lothian and types, additional features and areas not currently covered in the First Bus network in the UK

What's New in Version 3.101

Bugfixes and optimisation.

iPhone Screenshots

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Customer Reviews

Works well with a but..

This has mostly worked really well. Occasionally it takes an age to load up, but that seems to be to do with what kind of coverage you have. But that brings me on to the problem:

Why should it take 3 taps and about 6-8 seconds to get to your ticket? Why does it need to connect to the Internet to verify your ticket every single time? Why does it open on a location page which asks you where you are every time you launch the app?
You've just run for the bus, the driver holds on for you but wants to get going, but you're stood at his window tapping furiously to try and just get the bleeding thing to open on your ticket! Really shouldn't take that long or that many taps. Updates happen infrequently and have addressed crashing problems, but this has been an issue since the start. Really needs sorting for it to be a great app, hence the 3 stars.


I agree with mikegeordie. This app is a good idea but it seems to either crash or freeze up right when you need it most. I seem to have to 'connect to the internet' every morning before I leave home and every night when I leave work just to try avoid the issue of the ticket suddenly disappearing. I have had many times that the ticket is showing and just as I go for the bus its suddenly no longer there. The only way to get it back is to faff about trying to get onto the Internet. I don't have internet on my phone other than wifi and sometimes the bus wifi doesn't work and that's only IF you get a driver nice enough to wait but many don't. I've had many times where a driver has told me to get off the bus because this app fails. If they could sort this issue out it would be better

Basic, badly designed, 2 years out of date

If only this app was as effective or worked as well as the marketing campaigns now being used to push it.
The app does not open directly to an active ticket, three taps and 5/6 seconds are needed, if 20 people boarding a bus do this that is a lot of wasted time.
If no ticket is active it does not default to the purchased ticket section.
Lack of a lock screen widget reduces simplicity and ease of use
Lack of Apple Pay support almost 2 years after launch is appalling (if you’re one of the 3 people using Barclays Pingit however, you are well catered for)
If you trust the app with your card details you can store them for quick purchases
Tickets do not come with simple effective indications of how, when and were they can be used
App icon is ugly, sounds silly, but I like my app screen to look nice. An ugly app icon has to go into a folder, only increasing taps needed to open the app
The very slow update cycle on this app reflects a company with the opinion ‘it isn’t broken so don’t fix it’ when the reality is that this could very easily be made much much better, if the investment were made available.

First Bus m-Tickets
View in iTunes
  • Free
  • Category: Travel
  • Updated:
  • Version: 3.101
  • Size: 44.8 MB
  • Languages: English, Dutch
  • Developer:

Compatibility: Requires iOS 7.0 or later. Compatible with iPhone, iPad and iPod touch.

Customer Ratings

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