We’re bringing your Neighborhood Applebee’s right to your fingertips. Through the Applebee’s new
and improved app, we’ve made it simpler to order ahead, search nearby Applebee’s locations, and get
the latest news and updates.
New and improved features:
- Order from a full Applebee’s menu with pictures.
- Choose between Pick-Up or Carside To Go.
- Save favorite restaurants and orders for easier future ordering.
- Easy step by step ordering allows maximum customization.
We are updating our app with bug fixes and enhancements.
Ratings and Reviews
Prices wrong/ forgot item
So there aren’t many locations in LA, but I had a gift card. Thought do I sell it or do I go, it was Alhambra, not too far so I went. Placed my order right around my gift card balance with tip, the receipt I get in my email added 5 extra dollars, annoyed but not the worst thing that can happen. Get there a couple minutes after the expected pick up time and the front girl has no idea what I’m talking about, wait about 10/15 mins for someone to show up and she doesn’t know where my order is. She comes back after another 10 minutes with the order, reads off the physical receipt she has that everything is there. Price ended up being a third different price in store, which was closer to the initial price. I though ok, I won’t write a bad review. I give her the gift card and extra money and it takes her about 5 to come back with change, had I not added tip already I would have just left. Then I finally get out of there almost a half hour later, food is cold when I get home, and part of my meal is missing. It’s not even on the receipt she gave me, but it’s on the receipt in my email. All and all, The worst first time experience I’ve had with a restaurant, I’m in Alhambra often as my brother lives there, will probably stick to family owned/small businesses who put care into their service and food.
Could Not Place Order With App
This review is for the Applebee’s app, not the restaurant itself. I could not place my order through the app, I have used it before but it would not work today when I tried to order. The whole purpose of the app is the convenience & it failed on that! It should not be a problem for a company of this size to have a workable, user friendly app. Also, there needs to be a place to add special instructions on each separate item you order for a variety of different reasons. I’m sure adding the app has increased Applebee’s business at every location they have, put some of the increased revenue back into creating & maintaining a user friendly, workable app! If this is not done, that revenue is going to disappear plus more because of customer’s increasing annoyance & frustration with the entire Applebee’s chain!
Cannot place order
A while back this app worked. Now I cannot place an order. The newest update won’t allow you to choose a salad dressing when you add a salad to a meal.. and at checkout it says “no payment necessary, this one is on the house”
But it doesn’t let you checkout
In the last I would enter a credit card and it came back with a different last 4 digits and say that it wasn’t working. The other day their website certificate was expired and I couldn’t even go to their site on a desktop computer. Get it together.
With Family Sharing set up, up to six family members can use this app.