iPhone Screenshots


Rack Room Shoes offers the latest, greatest shoe styles of the brands your family loves, plus an assortment of labels you won’t find with other retailers. Shop us for an incredible selection of athletic, comfort, dress, and casual shoe styles for men, women and kids.

Download the Rack Room Shoes Mobile App to:
• Get special App-only offers.
• Browse and buy shoes and accessories from our full catalog.
• Enroll or sign into Rewards to track your earning progress, plus see and redeem available Rewards.
• Receive alerts about recent orders and Rewards expiration.
• See your complete purchase history.
• Use the app as a digital receipt for in-store returns.
• Track shipping of recent orders.
• Find your nearest Rack Room Shoes location, and get directions in an instant.


• Jump the customer service line with priority access to LIVE CHAT with Customer Care reps.

Much more coming soon!

What’s New

Version 1.5.2

Bugs…you don’t like them and neither do we. The good news? We’ve removed a bunch from this version of our App to make your experience better.

Ratings and Reviews

2.1 out of 5
57 Ratings
57 Ratings
Judith? ,

Not working

Only reason I’m bothering is because I just spent a frustrating hour resetting my password and not getting anywhere. That was after app was running really slowly and was hard to navigate. Cart full with four pairs of shoes and could not sign in after multiple attempts to reset my “forgotten “ password. Gave up and went to Zappos app. Total was $50 more for similar shoes but it only took 5 minutes to breeze through their app and it recognized my password. Something is not working on this app!

Tashauny ,

Needs lots of work

This app needs a lot of improvement. It wouldn’t let me add a debit card and when I tried to use my birthday reward the price went from lower to higher so I was definitely confused about that. The app freezes up sometimes and won’t let you select a quantity or size and it wouldn’t let me do the pick up in store option.

Knowledge1913 ,

Suggestion - Make Wishlist Available in App

I have no complaints regarding the functionality of the app, except the inability to access my wishlist. I downloaded the app to have the wishlist handy, and it isn’t there. It would be a great addition to an update.


Rack Room Shoes
37.2 MB

Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating
Rated 4+
This app may use your location even when it isn't open, which can decrease battery life.
© 2016 Rack Room Shoes


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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