Because symptoms can strike anytime, UPMC AnywhereCare offers quick 24/7 virtual video visits with a diagnosis and care plan that fit in your schedule. Whether you’re at home, at work, traveling or it’s the middle of the night, UPMC AnywhereCare offers patients with non-emergency symptoms quality care online quickly. No germ filled waiting rooms, traffic or parking hassles. Connect with an online healthcare professional in an affordable, convenient and secure way using your smartphone or tablet. If needed, prescriptions can be sent directly to your pharmacy. Download the free UPMC AnywhereCare app and have round-the-clock access to a medical professional at your fingertips.

The following are examples of some of the conditions that can be treated via UPMC AnywhereCare:
• Back pain
• Bronchitis
• Burns
• Colds
• Cold and flu symptoms
• Cough
• Diarrhea
• Flu
• Genital herpes
• Pneumonia
• Poison ivy
• Rash
• Red eye
• Pink eye
• Scabies
• Seasonal allergies
• Shingles
• Sinus infection
• Sinus//cold symptoms
• Sore throat
• Strep throat
• Urinary symptoms
• Vaginal irritation/discharge

For children ages 3 to 18
• Cold
• Flu
• Diarrhea
• Rash
• Vomiting

Your information is kept private and your connection is secure and HIPPA compliant. If you think you are experiencing life-threating symptoms, call 911 or seek immediate medical attention. You must be over the age of 18 to use UPMC AnywhereCare for yourself or a minor 3 years or older.

If you use Apple Health, you can choose to share your health information with the doctor during your video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate.

What’s New

Version 11.2.016

We continue to improve the patient experience with these new features:
• Patients requesting an on-demand visit on the web platform or consumer mobile app will be able to choose to have a phone visit

Ratings and Reviews

4.9 out of 5
317 Ratings
317 Ratings
Stacey and Ezra ,

Love love this app

I did set everything up on my laptop first because there are questions that you have to answer. You also have to download a file and allow the camera and microphone access. Set up took me about 30 minutes only because I forgot my password and had to call in for tech support and have it reset. Once I logged in and the tech support walked me through it, it was very easy. You do have to put a type of payment in before you see the doctor. I also downloaded the app on my iPhone and it took less than 2 minutes to see the doctor. She called in the scripts right away and they were ready for pick up in a half an hour at the pharmacy.
I love this app!!!


Initial setup is uncoordinated and clunky

Considering how technology can make life easier, I found the setup of this app disconnected and error prone.
After providing my UPMC insurance information to this UPMC Anywhere Care app, I was troubled that I had to manually enter every last character of my insured dependent children’s information into this app. This app DID take the time to connect with my insurance to notify me that I had made an error, but didn’t provide the opportunity to simply import my dependent children’s insurance information correctly and in one step.

I have not yet had the need to use the app for its primary purpose, so I cannot comment on it’s performance otherwise.

klo1709 ,

This app is amazing

This app is an absolute godsend. Less than two hours from the time I first noticed UTI symptoms to having a filled prescription in hand (at 11:30pm)! Nurse practitioner was friendly and knowledgeable, and while she was quick, I also feel like she took adequate time to explain options and medications. I don’t want to think about what shape I’d be in if I’d had to wait for urgent care or my doctor’s office to open the next morning.


157.2 MB

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating
Rated 12+ for the following:
Infrequent/Mild Medical/Treatment Information
©2016-2018 American Well. All Rights Reserved.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

More By This Developer

You May Also Like