iPhone Screenshots

Description

Mashreq Neo is a bank for a brilliant new world.
By downloading it, you not only get an intuitive and personalized app, but an entire bank in your hands.
Here are some of Mashreq Neo’s features, available all at a tap:

- Instant account opening
- Customization of rewards
- 24-hour international stock trading
- Mobile-to-mobile payments

All this and more. But first, get the app now, and tell us how your bank can be more brilliant for you.

What’s New

Version 1.6

We have enhanced Mashreq Neo app basis your valuable feedback which includes-
- Handcrafted offers specially for you
- Minor Bug fixes

Please share your feedback at neoconnect@mashreq.com

Ratings and Reviews

4.3 out of 5
36 Ratings
36 Ratings
bo omar 23 ,

Buggy slow and missing crucial features

Can’t believe this app has a 4.0 rating. Firstly i didn’t get my cash back of 100 dirhams, I haven’t contacted their customer support yet but I shouldn’t need to when they have based their entire campaign around that offer. Secondly i get emails every time i spend on my card, when i never signed up to get any emails so why is that happening and most of all how do i stop it??? Why can’t i get an SMS like every other bank in the world. Lastly i was expecting something like LIV where i can tack my expenses but that doesn’t seem to work either. The worst thing is there no section on the app for any technical support sooo i guess i’m one really unhappy customer

Developer Response ,

Dear customer, we are sorry for the inconvenience. Can you please share more details with us about your concern at neoconnect@mashreq.com and we will get in touch with you. Regards

Markkevin23 ,

Unable to register

Hi I am not able to register as I encountered error after registration of my emirates id.

The hotline has no option to talk to customer service representative as well and chatbot just asks me same questions and able to transfer me to any live agent.

Developer Response ,

Dear Mark, we apologize for the inconvenience caused. Please write to us at neoconnect@mashreq.com from your email ID registered with Neo along with your mobile number & we will get back to you within 48 hours.

sachin1315 ,

Satisfied

Good service and good to have zero balance account

Developer Response ,

Dear Customer, Thank you for the feedback.

Information

Seller
Mashreq Bank PSC
Size
103.2 MB
Category
Finance
Compatibility

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
Rated 4+
Copyright
© Mashreq Bank
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

  • Siri

    Get things done within this app using just your voice.

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