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Manage your finances, investments, insurance and much more—all from one convenient app.
What's New in Version 7.28.2
What did you do to the app?
I've been using this app for a while now and I thought it was fantastic. Sure, there is always something that can be improved, but for a banking application, this was fairly stable. I don't know what the did, but now the deposits camera is completely jacked-up. You center the check in their on-screen rectangle, it snaps a picture, and cuts 1/2 of the check off (horizontally). The only way to get it to work is to hold the camera seriously off kilter so the check's top edge is lines up with the top edge of the camera and the check's left edge with the left edge of the camera (this keeps the bottom and right side of the check from being cut off. It looks really odd when doing it, it the picture taken centers the whole thing out. It never used to work this was, it it took 15 tries to get a single check "correct" enough to accept. Before you ask, I was t drunk when trying either. Whatever they did in the most recent update detonated this feature because this was never a problem before.
Had issues, something changed!
Had many of the same issues with mobile deposit before- not capturing right, not being able to read numbers, or endorsement, having to retake the same photo of a check 30 times. App auto updated and now the direct deposit is great! Better auto capture, faster focus, you can see the check after you take the photos, and if one side messes up- you can retake just that one side! Thank you for fixing this rough and frustrating mobile deposit.
Mobile Deposit Major Problems
This feature used to work perfectly! Now, the automatic photo capture either won't take the photo or if it does, the photo doesn't capture the full check (it captures only a square in the center of check). When using the manual photo capture, I receive error messages that the bottom check numbers were not captured even though I could see that the numbers were captured. It took 30 minutes to deposit one check due to the issues. I finally got manual capture to work once I placed the check on a black background. Please fix mobile deposit ASAP!
- Category: Finance
- Updated: Feb 07, 2017
- Version: 7.28.2
- Size: 145 MB
- Apple Watch: Yes
- Language: English
- Seller: United Services Automobile Association
- © 2017 USAA
Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.