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USAA Mobile

By USAA

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Description

USAA mobile gives you immediate and secure account access from your mobile device.

MANAGE FINANCES — Pay bills, transfer funds, send money, track spending with Money Manager
INVESTMENT CENTER – Place trades, get quotes and market news, and perform research

DEPOSIT@MOBILE — Qualifying members can deposit checks from their phone*

INSURANCE CLAIMS — Report a loss, submit photos, view status

PLUS — Loan calculator, ATM & rental car locator, get insurance cards

*You must qualify for USAA's Deposit@Home® and Deposit@Mobile® ; eligibility for USAA property and casualty insurance and credit qualification required.

Investments/Insurance: Not FDIC Insured - Not Bank Issued, Guaranteed or Underwritten - May Lose Value
Your contact list is only accessible to you on the USAA app and will not be stored within the app. Using your contact list within the app means that the payment tabs will be prefilled so you don't have to search for email addresses and phone numbers when you transfer money to other people. This feature is secure and does not provide USAA or any third-party with access to your contacts.

USAA Money Manager is not an investment advisory service of USAA.
Information on non-USAA accounts is governed by the User Agreement. USAA's personal financial management services are not sponsored or endorsed by any third party.
Property and Casualty Insurance provided by United Services Automobile and its affiliates, San Antonio, TX.
USAA means United Services Automobile Association and its affiliates. Banks Member FDIC. To take advantage of mobile.usaa.com, you must be registered on usaa.com.

Investments provided by USAA Investment Management Company and USAA Financial Advisors Inc., both registered broker dealers.
Your phone carrier’s standard charges may apply. System availability and response time is subject to market conditions.

USAA products are available only in those jurisdictions where USAA is authorized to sell them.
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What's New in Version 7.7

· iPad now has all the features of the iPhone app and more.
· Now USAA has one app for iPhone and iPad. The look, feel, and core functions of the app will be the same on iPhones and iPads, while also making the best use of your screen size.
· Enhanced experience with three primary modes—Wallet, USAA, and Help—providing a streamlined experience with access to the things most relevant to you.
· Landscape functionality will be available on all iOS devices. Both the iPhone 6+ and iPad will have split-view capability, allowing you to easily dive deeper into your desired location.
· TouchID support.
· Updates to Apple Watch.
​· Bug fixes.

Screenshots

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iPad Screenshot 1
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Apple Watch

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Customer Reviews

Missing account information

All of my account information is missing on both the website and the mobile app. This includes my checking account, credit card and different types of insurance that I have with USAA. I have tried calling to see what happened and was first told the wait time to talk to a representative was 1 hour, then they ended the phone call due to "unforeseen circumstances". So as of right now, this bank's website and app indicate my life savings and credit card balances are not present and accounted for at USAA, and there is no one at USAA that I can talk to to see what is going on. To date, I have had mostly good experiences dealing with USAA and using this app. But this experience has certainly soured my opinion.

Another Step Up, Another Star

We're getting there! With v7.7, USAA made a big step toward a simple and universal app.

Usability has improved, as much of the cruft has been eliminated. Now to eliminate the voice help feature, voice & face login, web-based portions, and whatever 'Deals' is supposed to be… I mean, aside from the fact that most have no desire to visit a Boston Market, the brand logos are scaled improperly and thus, distorted. Right off the bat, though, you notice the app is snappier with all actions.

We still see design language issues here and there, but USAA seems to be better defining them with each iteration.

Touch ID support was added, and many web-based portions were removed, so they are listening to feedback, but there is still a lot of work to be done on what I still believe to be USAA's weakest link in their chain of offerings.

Actionable Feedback:
- Ditch ALL web-based portions
- Ditch Deals and Voice Help
+ Add Help Chat feature like Simple
- Ditch excessive menus

Old school design and lacking features

The USAA app is functional, but that's about the best I can say. The design look archaic with ads for other services littering the UI. Unlike every other bank app it doesn't ask you to login when you open it, only after selecting an option. This gets old fast, why not just let me login upfront since I'm going to need to anyway?

I have never managed to get check deposit to work, and always have to deposit it to another bank ( Chase app works well for this) and then transfer over.

Please support the ability to enable a quick account balance view without requiring sign in (like Chase and Citi do)

USAA Mobile
View In iTunes
This app is designed for both iPhone and iPad
Offers Apple Watch App for iPhone
  • Free
  • Category: Finance
  • Updated:
  • Version: 7.7
  • Size: 93.3 MB
  • Apple Watch: Yes
  • Languages: English, French, Spanish
  • Seller:

Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5, iPhone 6, and iPhone 6 Plus.

Customer Ratings

Current Version:
All Versions: