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By Macys Inc

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Discover a new way to shop your favorite store on the go! The latest version of Macy’s iPhone app puts everything right at your fingertips. Enjoy special offers & in-store savings, access your registry & find gifts for others, manage your account or use our new scan feature to get instant access to product details, videos & more. Plus, now it’s easier than ever to explore Macy’s Herald Square store in New York City! Our new location-specific technology provides easy in-store navigation exclusively for our Herald Square store to help you find your favorite brands & departments faster. You can also access the store’s restaurant menus, daily event calendars and more.

Shop: Shop our entire online assortment—anytime, anywhere.

Find a Store: Our store locator is faster than ever, featuring an easier-to-use interface, saved prior store search, auto-complete city searches & more.

Gift Registry: Shopping in-store? Scan an item’s barcode & add gifts directly to your registry in no time. Create and manage your own registry or locate other registries to purchase gifts.

Special Offers: Enjoy exclusive discounts, offers & promotions, including in-store savings passes.

Scan Feature: Scan barcodes to get product details, pricing info & customer reviews; scan QR codes to watch videos, visit URLs & find out more about a product or a promotion.

My Account: Update your personal information & pay your Macy’s credit card bill right from your smartphone.

What's New in Version 3.5.1

Hey, New Yorkers! Upgrade your Macy's app now for the best in-store shopping experience at Macy's Herald Square.

iPhone Screenshots

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Customer Reviews


This is a very good department store application that provides everything for the regular Macy's customer. For one users can shop all of the departments and checkout easy. The shopping experience is intensive in that users can customize how item results are displayed and filter by almost any measure. Users can filter by special offers, clothing style, brand, size, color, weight, features and even fabric. Users can quickly see if a item is available and the regular and if listed sale price. Users can also create, manage and find registries from the app. Users can also look up stores locations and details such as whether a particular Macy's offers a particular customer service. Users can also scan items from in store and save the results to view later in the day. Users can even look up and redeem current store promotions as well as use a link from the coupon to shop the items that are eligible. Macy's account or card owners can even manage their account from the app. The only drawbacks are that the menu is a bit cramped and could be refined. The app can also be sluggish at times but it performs better than the ratings given to it. It definitely fits the bill for mobile shopping.

Worst shopping app ever

Macy's... I'm trying to give you my money by shopping in your app. Apparently you don't want to actually make money since this app makes it almost impossible to shop.

What happened here? Did you hire people who have never coded an app before? Did you actually test the app before you released it?

Have you bothered to read all the 1-star reviews? Why aren't you ashamed of this app?

Problems include (but are not limited to):

1. You have to log in before you shop every single time. If you don't log in first, when you try to log in during the check out process, it either empties your cart or it goes into an endless loop. This bug has existed for over 2 years.

2. The app is ridiculously slow. I feel like I'm using a dial-up connection on my Commodore 64.

3. Lots of random freezes and crashes.

4. No iPad version.

None of this would be so bad if Macy's mobile website was better but it was apparently coded by the same people who made this crappy app.

My suggestion: shop elsewhere. Other stores that actually care about their customers have good mobile apps.

Macy's... Stop justifying your poor profitability to your shareholders. Maybe if your app and mobile site
worked, you would make more money.

Two Thumbs Way Down

This is an embarrassing app - and from Macy's, of all retail outlets? Let me use a metaphor. Imagine a seasoned kayaking veteran (Macy's - an established retail giant) about to take a routine trip down some class 3 waves (doing something fairly simple for a firm with such far reaching resources. I.e. creating an app). And instead of using his kayak, he throws a 40 foot log in the water, hops on that log, and proceeds into the rapids. Imagine how clunky, unnatural, and uncoordinated that would look. This app is the digital shopping equivalent of that kayaking experience. Completely useless. Slow, doesn't respond well, stylistically - looks like a child drew the design. Just a terrible user experience. And such a shame, because I like Macy's.
I will most certainly keep spending my time inside the Nordstrom app (which is amazing by the way).

View In iTunes
  • Free
  • Category: Lifestyle
  • Updated: Dec 04, 2013
  • Version: 3.5.1
  • Size: 32.8 MB
  • Language: English
  • Seller: Macys Inc

Compatibility: Requires iOS 5.0 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5.

Customer Ratings

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