Welcome aboard! Asiana Airlines
Download the new Asiana Airlines application, and you can make reservations,check-inand view your reservation details any place and any time.
---Asiana Airlines App Overview---
- Flight ticket purchase/cancellation, view/change reservation
- Seat assignment, check-in, view boarding pass
- View flight schedule/fare
- View mileage and mobile card
- Detailed information on news, events/promotions
- Baggage Calculator
- Argumented Reality
- Coupon discount
- Missing mileage redemption
- Destination information
1. UI Improvements
2. Booking Process Improvements
3. Faster performance speed
4. New loading animation
Ratings and Reviews
Hey, management! Fire your digital dev team!
It’s a remarkable dereliction if duty to launch an app like this then do nothing at all with client feedback. This app and your website — where one goes when the app fails to deliver basic functionality — are complete disasters!
Please know that this actually does cost you money. I need to purchase a biz class RT ticket on short notice for a meeting day after tomorrow. My corporate travel agent is gone for the day so booking myself. I logged into the app; it wouldn’t return dates, only an error message. I tried several times, closing and relaunching the app several times. I jumped over to the website and received the same message - thrice! I just booked on JAL though itinerary less convenient and more costly.
I’ll give you another try. If same problems persist, I’ll switch to a provider who values their customers opinions more.
Do yourselves a favor and fire this team. Bring in an advisor or team who knows what they’re doing.
Horrible app, doesn’t work, charged me 3 times
This app is extremely bad and needs maintenance immediately. When I tried to make reservations it gave me an error message that the payment did not go through. I entered my info 2 more times and all 3 times got the same error message. Went to my email and turns out the payment did go through and I was charged over $5000. Had to call customer service to cancel 2 of the reservations. And when I try to view the reservations on the app, occasionally it won’t work, sending me back to the home page.
The worst airlines app
I am an Asiana Diamond Plus member, but I have to say Asiana website and mobile app are the worst among all airlines which I ever used. I don't understand why the team cannot fix the bugs immediately, and every update is a disaster. The speed is slow, the connect is unstable, and payment for booking is so in convenient. You better change your whole IT team to improve your system. This problem has existed for decades.
- Asiana Airlines Inc.
- 55.3 MB
- Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
- English, French, German, Japanese, Korean, Russian, Simplified Chinese, Traditional Chinese
- Age Rating
- Rated 4+
- ©2018 Asiana Airlines, Inc.
With Family Sharing set up, up to six family members can use this app.