View accounts at a glance, make person to person payments, easily replace new debit / credit card info, navigate seamlessly across all devices, and budget better with helpful financial management tools

Bill Pay
Person to Person Payments
Account Transfers
Mobile Deposit

Debit Card Travel Notifications
Control Debit Card (On/Off)
Secure Access Code
Password Rest

Link External Accounts
Personal Financial Management
Member Activity Center
Transaction Inquiry Assistance

What’s New

Version 5.0.5408

External Transfers
Manage your Debit Card
Personal Financial Management Tools
Person to Person Payments
Secure Access Codes
Unified User Platform and more!

Ratings and Reviews

3.6 out of 5
330 Ratings

330 Ratings

dr-pepper12345 ,

Do you even test updates before doing them?

Complete Garbage. That’s what the new update is. I updated. It immediately makes me update all my personal info. Then makes me update my password and says that it will load my account after I agree to sign away my left kidney to the new terms and conditions...
After waiting 5 minutes looking at a white screen, I force closed the app and open it back up. It then asks to log in, so I try my new password. DOES NOT WORK. So I figure I’d better try my old one. DOES NOT WORK. So I try the new one again...DOES NOT WORK AND I AM NOW LOCKED OUT. I then get told I need to contact customer support to reset my password..which is great and all. Except they give an automated message saying they’re closed. So you’re telling me I can only do my banking during the Cush 9-5 hours that a bank is open? We don’t all work 9-5 and have the ability to call then. Complete garbage. And I’ve now decided I’m going to switch banking institutions to one that can actually accommodate people that work odd hours.
Don’t waste your time.

witwil ,

What a mess

The new system launched in October is a complete mess.

Let me give you an example: if you can find the bill pay section on your iPhone and you figure out how to launch or do you see a list of all your payee‘s. But no button or any indication on how to pay them. Tapping on various things I’m trying to find a button to pay them. I successfully find a button to hide a company that I want to pay and now I can’t figure out how to unhide them. I finally gave up on the phone app altogether. I go to the full-size computer, and I realize that the payee windows are to the right of the name of the companies. On an iPhone there’s no indication that there’s anything over there at all, but if you do swipe right it will find the actual field Do you enter a dollar amount to pay someone.

No thought whatsoever was put into making this a screen adapted application it’s simply taking you to the website it’s designed for a full-size computer screen. It makes it nearly impossible to do your work on the phone.
This is Bad programming, bad application, bad implementation.

This is an app at all, it’s just a link to an HTML 5 webpage

LordOgre ,

Great update. Zero issues.

The new update updated without issue. I followed the instructions and now I’m left with a much more pleasing application with way more functions. Now it’s an all in one bank application that allows me to budget, analyze my debts, link other non chartway accounts and more. I have had no problems with the update, in fact, it fixed my issue from the previous application which wouldn’t allow me to access my Chartway CC. I’m pleased. Recent reviews should just be patient. The application works very well.


Chartway Federal Credit Union
41.1 MB

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, Simplified Chinese, Spanish, Traditional Chinese

Age Rating
Rated 4+
© Chartway Federal Credit Union


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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