Get the New! Denny’s On Demand app for iOS.
With Denny’s On Demand Online Ordering, get all your diner favorites. Whatever, whenever, and now, wherever.
Bug fixes and enhancements.
Ratings and Reviews
Horrible DONT order online
Just picked up my order from Denny’s Anthem AZ and a garden salad was missing. I called the restaurant seeking a credit back to my credit card for the missing item. The Manager’s response to address the incomplete order was for me to drive back to the restaurant to pick up the missing salad. I asked how that was fair or reasonable that I would have to take the time to drive back, gas, etc to rectify their mistake. The food that I did receive would be cold by the time I would return home. I said I was just there, all he had to do was ask the server that handed over my order if he placed two salads or just one in the bag. The server would confirm the missing item. The Manager’s response was you must come back to the restaurant to either pick up a salad or show proof of my order via the printed order confirmation to get a credit. Again all he had to do is ask the server. Requiring a customer to take time and cost to return to rectify their mistake is just not acceptable. I said ‘I am good’ I guess your mistake won’t be addressed. I downloaded the app to leave this review, will immediately delete it and NEVER go to the ANTHEM AZ Denny’s ever again. Visit this location at your own risk of HORRIBLE customer service.
Declined card and won’t process order
I have been trying to make an order on here for about 15 minutes. When checking out it says that my card has been declined due to address or billing zip mismatch, all of which are correct and I have use this card at Denny’s multiple times. Now it says it can no longer process my order even trying with another card. Does not give you the option to check out in store, like many places.
Apps are supposed to be for convenience and this one is anything but. This isnt the first time I have chosen another restaurant simply because the issues I’ve had with this app. Ive actually haven’t even been able to order thru it. I thought I would try again since it had been a while, hoping the bugs were worked out.
I like Denny’s, but when you don’t have time to sit in a restaurant and wait and you’re unable to make phone calls due to the nature of your work this can become very frustrating.
If I wanted to call the store, which the app suggests, I would’ve just done that instead of trying to use the app to order ahead.
Watch for menu changes
I have ordered the fit fare veggie skillet many times and had no egg whites mixed in. The menu has evidently changed because instead of 350 calories it now says 550 and has egg whites and 550 calories. It’s position on page is changed too, but it’s the calories that matter to some of us.
The restaurant here in Rome is very nice. The food came at reasonable time and our order was correct. Waitresses are attentive and food was good.
With Family Sharing set up, up to six family members can use this app.