Screenshots

Description

Get groceries delivered on demand from your favorite supermarkets in as little as an hour. Free delivery on your first order!*

Shop for all your groceries online with the Instacart app and get fresh local produce, organics, meat, dairy, eggs, drinks, snacks, bulk items, baby products, fresh flowers and much more.

Instacart is the largest grocery delivery service in the country. We make deliveries in hundreds of cities like the San Francisco Bay Area, Los Angeles, Miami, New York City, Chicago, Austin, Washington D.C, Houston, Atlanta and many more. Download the app and enter your zip code to see if we're in your city.

We shop and deliver millions of items from 150+ of your favorite stores including top retailers like Whole Foods Market, Publix, Costco, H-E-B, Wegmans, Smart & Final, Safeway, Stater Bros, Petco, CVS + many more local stores.

Busy moms like Kristina F. love Instacart:

"Using this app has taken the most stressful errand I have each week as a working mom of four busy children and significantly decreased my stress. The process is simple and I can easily find the sales and coupons and item choices I'm looking for without wasting money by impulse shopping. I highly recommend."

Instacart makes shopping a breeze with features like:

• FREE delivery on your first order*
• Get your delivery in as fast as 1 hour
• Exclusive coupons and deals on the products you love
• Quickly find products at your favorite local stores
• Save shopping lists and reorder items from previous purchases
• View nutrition info and filter by gluten-free, organic or vegan diets
• Chat directly with your personal shopper
• Tag favorite items for easier shopping
• Use Group Carts to easily shop together with friends, family & co-workers

What's New

Version 6.2.2

• New "Retailer Info" screen. (Tap retailer logo on Home tab)
• Improved "Special Request" feature for unique and hard-to-find items. (Search tab)
• Information improvements for items sold by weight.
• Minor iPhone X text display bug fixes.

Customer Reviews

4.8 out of 5

56K Ratings

56K Ratings

Editors’ Notes

Skip the lines. Have groceries delivered to you.

Dishonest business practices

Kevinellen62

It turns out that every item I purchased (from Publix through instacart) was marked up, for a total increase of over 13% on my total paid from what it would have cost me in the store. When I called instacart to find out why, it was pointed out to me that on the instacart site, under the Publix logo, was a link to the Pricing Policy, where it was stated that the instacart prices may differ from the prices in the local store. Not only was the link to the pricing policy in the smallest font on the page (and therefore I didn't notice it); but also the statement that "prices may differ" seems purposefully evasive. I prefer to work with a company that is up front, honest, and ethical about their business model. Had they very noticeably proclaimed the pricing policy I would respect them more, and would have been able to make an informed decision about whether to use the service (for example, as soon as I visit the website or app, have an obvious link that says something like "a service fee will be added to each item purchased and will range from 10-15%"). The way it is hidden under obscure language feels like I am being purposefully taken advantage of. Had I known up front that I might pay 13% more to use the service, I would have had the opportunity to decide if the convenience was worth the $13. Chances are, most people like me would choose to pay that. However, since I feel lied to, I will NOT be using instacart again.

APP & WEB SITE GETS WORSE EVERYTIME I USE IT.

AMBMCB

It used to be if you had an issue with your order (like being charged for a missing item, which happens almost every time I order) you would click on the “report a problem” link, report it and get a credit. Now the link does not work, I can only email, and they don’t respond or credit unless I make a phone call. Defeats the convenience factor. I doubt Publix will want to be associated with these poor business practices, I will be emailing Publix corporate offices. I subscribed to a year of Instacart, I hope things get fixed soon.
2nd review: I lowered from 3 to 2. Reporting problems on the app or from the web site does absolutely no good. You must call to get a credit or correction to your order. They have serious issues with the technology. My first review is below.
1st review: I would have rated this a 5 star if it weren't for the technical issues I experience almost every time I place an order. If something is wrong with your order customer service is quick, efficient and accommodating. Issues with the website is a different story. Saved lists won't always load, notes I put on items in my cart disappear, my order doesn't always go through and I have to call customer service to place the order. I'm going to see if they fix these issues. If they do I will continue to use.

Information

Seller
Apoorva Mehta
Size
109.8 MB
Category
Food & Drink
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 12+ for the following:
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
Copyright
© Instacart, 2016
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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