talech’s simple and intuitive interface allows you to get started quickly. With just a few taps you can take orders, manage your inventory, access customer information and view daily reports. From restaurants and bars to clothing stores and spas, talech is great fit for businesses of all types.
- Simple and intuitive interface
- Customer tracking and analytics
- Real-time reporting
- Clock in/clock out and time sheets
- Cash drawer management
- Partial and split payment
- Table layout/Seating
- Simplify order management with modifiers
- Apply automatic gratuity and table position
- Send order tickets to multiple printers
- Print barcode labels and scan items
- Manage your inventory in real-time
- Create product variations
• Allow tip to be added pre-payment for SumUp
• Integration with new Fanfare APIs to resolve the issue related to double counting of visits
• Support for pre-auth with Poynt terminals (semi-integrated).
• Fix split payment to allow paying remaining balance independent of original split
Ratings and Reviews
I helped build this system when they wanted to break into restaurants from just retail. The upgrades are usually good but when you call, help is hit and miss. I usually find googling my problem to be more helpful than most of the techies. The last upgrade was useless.
It's good but
Easy to set up and use. I'm using it in a full service restaurant and bar and it just gets by. It has horrible security. It's good for a food truck or a food stand.
Very Poor Customer Service
After 5 months in business using Talech POS for iPad I can tell you that the biggest opportunity for this company is to educate and streamline their customer service department. The program itself offers many great features (when they work as they should) and I am hopeful that Talech will work diligently to improve their customer service.
On more than 10 occasions I have called in for a software related issue or program glitch where I am met with pushback from the customer service team trying to discredit the issue I am having. With some persuading I am able to take them through the steps to identify the issue to which the answer is always "I have created a case for you with a ticket number and we have forwarded this to our tier 2 customer support. I will follow up with you before the end of the day with a status update once they get back to me." (Which they rarely do) I am then left waiting days and days for an answer that never comes. It is usually another issue days later that prompts me making another phone call to address the new issue that has surfaced as well as follow up on the previous issue which was never resolved. Is it to much to ask to speak with an associate that can actually address and resolve my issues on the first phone call? I have a business to run and Talech is a program which I pay for to make running my business easier. Spending hours on the phone each week with no resolution week after week makes me begin to question wether this program is saving or costing me time.
It may be time to start looking for a new POS system if this continues. Perhaps I will resort back to Shopkeep POS which didn't have all the features that Talech does but at least their software worked as it should, and when I had issues I was able to speak with a knowledgable person on the subject who followed up promptly by phone and not with generic emails referencing basic operation steps which have already been exhausted.
With Family Sharing set up, up to six family members can use this app.