Screenshots

Description

Welcome to a fresh new way to order groceries.

FREE Delivery on 1st online order
Drive Up & Go (pickup) – drive up, call, we load for FREE!

Features include:
- Flexible delivery and pickup times – groceries on your schedule
- Shop fast from your previous in-store and online purchases
- Make special requests to your Personal Shopper (e.g. select green bananas)
- Exclusive online savings – easily find new weekly deals that matter most to you

What's New

Version 6.1.0

- Performance improvements
- Bug fixes

Ratings and Reviews

4.2 out of 5

448 Ratings
448 Ratings

High anxiety

monkey melon

I have to have grocery delivery due to health issues. I have to say, this is quite literally the worst app ( and website)I have ever used.
Today, the problem was not being able to check out. Also, I wanted to order some red delicious apples, but the app just kept showing that broken circle, like, duh, “can’t find the apples”. I think it would be a good thing to send emails prior to delivery to show what items were out of stock. I simply wouldn’t put an order in for something you don’t even have! I have the same problem searching for an item I’ve been ordering forever and the app says search results show 0.
I really need my groceries but I put off ordering because I always have some sort of problem with the ordering process and I really get anxious just thinking about it. I tell friends and family not to shop Vons delivery. You’ve lost a customer because of the horrible app and the fact that the customer service phone # never gets answered. On hold forever till I just hang up. But I guess that’s what you count on. If there really is a customer service contact phone option, the employees behind this should be monitored, maybe fired because they make the words “ customer service” a joke. Shame on you! Have you noticed your rating lately? 1.7 out of 5. I would rate it less than that!

Great App

Mikeexp10

I've found this app to be easy to use and well thought out. Being able to use a historical list of previously purchased items saves a lot of time. The main list has items grouped together logically for the most part. For the occasional item that can't be found, the search function works well.

My main gripes are 1) that the function buttons at the bottom of the window get in the way. It would be better to move them to the top of the window to make it harder to accidentally bump them. And 2) If you do accidentally bump one of those buttons, it's not easy to go back to where you were. A simple "back" button is needed that will take you back to where you were. Right now, if you bump one of those buttons at the bottom of the window it takes three steps to get back to the list you were on but you still need to scroll through the list to get back to where you left off.

A couple more things: The check-out process for the new version of the app seems more cumbersome than for the old version. Not sure exactly why. Also, an increasing number of items are showing as being "unavailable". Some of these I regularly purchased for the last couple of years and now they have been unavailable for two to six weeks. I'm beginning to think something is wrong with the unavailable listing system in the app.

Overall, though, the app works well.

Meltdown

Georgie G.

I ordered our weekly shopping yesterday that tallied over $300. For 12 hours I was unable to check out with several credit cards all refused. These are healthy cards. In trying to reach the 877 number for deliveries there was nothing but endless holds and no info nor real person. A functionary at my La Quinta store informed me late in the day of their new app and that should now be downloaded. There was no notice of a new app. And that new app does not allow you to sign in and is missing the aisles component. Hey, things were working well. You’ve gone and ruined your site. You won’t be getting many if any orders. Shame.

Information

Seller
Albertsons Companies, LLC
Size
72.2 MB
Category
Shopping
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2015 Safeway Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

More By This Developer

You May Also Like