A DOCTOR’S CARE. ANYTIME. ANYWHERE.
Teladoc® connects you with a board-certified doctor 24/7/365 through the convenience of phone or video consults. Within minutes, a doctor will contact you ready to listen and resolve your issue. If medically necessary a prescription will be sent to your pharmacy of choice.
* It’s healthcare when and wherever you want it!
Teladoc doctors can diagnose, recommend treatment and prescribe medication, if medically necessary, for many medical issues, including:
- Sore throat and stuffy nose
- Cold and flu symptoms
- Poison ivy
- Pink eye
- Urinary tract infection
- Respiratory infection
- Sinus problems
- Ear infection
HOW DOES IT WORK?
Request a consult – Open the Teladoc App and request a consult, provide medical history and pay for the consult. Your Teladoc account is also available online at Teladoc.com or toll-free at 1-800-Teladoc.
Talk to a doctor – Within minutes, a state-licensed doctor reviews your medical history and contacts you via phone or video. Teladoc consults have no time limit; you can speak to the doctor for as long as you’d like.
Pick up prescription – The doctor discusses the issue with you, answers questions and recommends next steps. If medically necessary, a prescription can be submitted to a local pharmacy of your choice.
HOW DO I GET TELADOC?
Teladoc is a service provided to you as a benefit through your employer, health insurance, or other organization. Visit Teladoc.com to learn more.
This app allows Teladoc members to:
- Authenticate your Teladoc account.
- Talk to a doctor, anytime, anywhere.
- Create and update your medical history.
- Update personal, contact, login and billing information.
- Utilize Apple Health integration to enable your provider to form a better diagnosis.
* General Bug Fixes
Ratings and Reviews
It’s hit or miss with the doctors
Some doctors on here seem hesitant to do anything when they can’t see their patients in person. I don’t use this unless I’m certain about an issue and it’s easier for me to use the app then go in or haul little kids in. One incident was when I knew my daughter had a UTI and we had a horrible blizzard coming in. The doctor refused to do anything, even though it’s on the list of things they can treat, and we were still charged for the visit. I then had to rush to urgent care where it was confirmed but by this time the blizzard had come in and we couldn’t make it to the pharmacy due to there being accidents everywhere. We were lucky we made it home. I also know when my kids have an ear infection. It’s usually a secondary infection that follows a cold for them and then they get a fever and ear pain. I had 2 kids with these symptoms and it was a Saturday. I requested visits for both on teladoc. One doctor for one child said “Yes, that’s typical of an ear infection so I will send over the prescription to the pharmacy.” And the other doctors gave me a really hard time and acted like I didn’t know what I was talking about. I was afraid he also wasn’t going to prescribe the antibiotic my son needed but he eventually did. It makes me hesitant to use this but I feel like it’s my only option sometimes. I just hate having to waste money for a visit that ends up being not helpful at all, and it’s for things the app says they can treat.
Go to an actual doctor
The worse service I’ve ever used. Wanted to get on Prozac for my anxiety and depression which I’ve been prescribed in the past and took myself off. Had a 20 second phone call of a doctor telling me to go see a doctor. They won’t refund the 25 because 1. They think I’m a drug addict (as they kept repeating “just because you see a doctor don’t mean they’ll prescribe pills”) even though Prozac is non addictive. 2. I got medical advice (him telling me to go see a doctor, as if I wasn’t doing that already) and 3. Because they don’t deal with DEA regulated drug (so they won’t give you Tylenol I guess?). It’s 25 dollars. I doubt it makes a difference to them. But they rather get pocket change for themselves than keep a customer. So now I have to wait till next time, as a single father with 2 kids, that I have a little extra money to go see someone who actually can help.
I even put the reason for the visit was “anxiety and depression”. You think they could prewarn you in advance they don’t deal with that? But no. They wanted the 20 second phone call so they can pocket the money. Worse service. Don’t bother. Take their “medical advice” and just go to a doctor in person. This place ain’t worth the time of day. They don’t care about the customers, only the money. And remember, they can’t even prescribe you Tylenol apparently so there’s no point in this unless you want a quick chat to tell you who you should go see instead of them.
I give such a low rating as the 2 times I used this service I never received advice to treat the problem only to mask the symptoms. Also the first visit was nice and quick receiving a call 10 minutes after setting up the appointment. The 2nd call was to find out after finishing the first set of medications why I still had the same symptoms and getting worse. This appointment I had to wait almost 2 hours to speak to a doctor. They said technical difficulties. Well even after his visit and following his advise I still had to go visit a 3rd doctor this time in person to hear that yes I had what Teledocs told me I had but it had gotten worse and now I’m on a strong antibiotic because Teledoc never prescribed be one. I did not have blood drawn or anything that Teledoc could have done and Even walked away with same diagnose that both doctors from Teledoc gave me but with one difference . I needed an antibiotic to clear this up as indicated by 3rd non Teledoc because it had been going on for ridiculously too long and obvious just from my symptoms I had an infection from the bronchitis !!! The First Teledoc even told me he thought it wasn’t viral because it would have passed since calling him. I wasted so much time on this service as the 3rd doctor who was non Teledoc asked why did they not issue you an antibiotic?
- Teladoc, Inc.
- 53.6 MB
- Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- English, Danish, French, German, Japanese, Portuguese, Simplified Chinese, Spanish, Traditional Chinese
- Age Rating
- Rated 4+
- ©2002-2017 Teladoc, Inc. All rights reserved.
With Family Sharing set up, up to six family members can use this app.