Never wait in line again. With the Panera Bread app, it’s easy to order your favorites made just the way you like them, even when you’re on the go.
• Order for Rapid Pick-Up or delivery and get your food when and where you want it.
• Customize your meal to make it just the way you like it—with this or without that.
• Track your delivery order in real time, from the cafe right to your door.
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Ratings and Reviews
Brandy at Panera Staff at Cape Coral Florida
Brandy is one of the employees at Panera Bread in Cape Coral Florida in the Northeast Pine Island branch. I thought Brandy is a very pleasant warming person with a great greeting smile whenever I say hello to her. She is well uniformed with a bonnet around her hair which is the proper way to do whenever a staff is handling any type of food preparation. Although the other staff wear ponytails, the hair is still hanging and it can drop during food preparation. Which is a “no no” in any food facilities. Wearing a hair bonnet is the best way to go.
The egg white croissant sandwich that Brandy prepares is always good to perfection. It never fails! The croissant is never burnt or over toasted which happened during my other visits when she’s off. The avocado is always fresh , it’s nice and green and never brown around it. Whenever I see the avocado on my sandwich that has turned brown around it, that means it’s been sitting longer out in the open air! Thanks to Brandy it never happens when she’s working that day! Brandy cares about her work for she delivers superb quality and great customer satisfaction and for that she deserves an excellent review.
Rapid pick up great...when accurate
First, rapid pick up is an excellent concept. Love it, I’m busy and hate waiting so appreciate it very much. However my meal has been incorrect at least 4 times that I can think of using rapid pickup. This is a problem because now I’ve left the restaurant with the wrong order and don’t discover the mistake until I’ve served at my destination. Today I got the Greek goddess salad, I had selected to add Gorgonzola cheese, and it is not on the salad. I paid extra for the cheese I’m sure, and it is on the receipt but not on my salad.
Another visit I ordered the Napa almond chicken salad sandwich. They gave me a turkey sandwich!!! I was NOT happy. So much so that I called the restaurant to complain and wanted my money back. The manager said she could not give my money back but next time I’m in find her and I’ll get a free sandwich. Great. But not a solution to my wrong meal!!
Overall love rapid pick up. I do peak inside the bag now to see if the food looks approximately correct, without undoing all the wrapping. But panera needs to work on quality control. I always see someone at the counter checking the food. But not sure how well they are checking!!!!!
Great food, if only the service was so
I love their menu choices and the quality of their food. GREAT pastries, salads and sandwiches. Now if the management (not the store manager-the company management) would just get their act together and revise their application, interview, and hiring process, I bet they’d have MUCH better service. Most of the front workers don’t listen and are slow to help. My daughter, who is what I call smarter than the average bear, efficient and had food service experience, tried to apply for a job here right before she moved home from college. By the time the company got back to her two weeks had gone by. Then the interview was a week later. The second interview was two weeks after that. By that time she was five weeks into her summer and had another job! No wonder the company cannot good workers. They all get other jobs before the second interview and go elsewhere! Modernize and speed up the hiring process and hire service people who can serve your customers well. If it weren’t for your food and location I wouldn’t come back. If it weren’t for your poor service, I’d come back more often.
- Panera, LLC
- 122.8 MB
- Food & Drink
- Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- Copyright ©2016 Panera Bread. All rights reserved.
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