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What's New

Version 10.2

It’s Offline catalog! Still continuing to deliver our greatest capability to more & more countries!
No internet connection while searching products and offers in the Catalog?
No problem, welcome Germany, Italy, India, Indonesia, South Africa, Turkey, Malaysia, Singapore, Thailand, Egypt and Brazil… More countries to come!

Ratings and Reviews

3.7 out of 5
43 Ratings
43 Ratings

Worthless waste of phone memory


I recently had a new Galaxy VX1000 UPS installed at my facility, and it was suggested that I download the My Schneider app, which I did. Unfortunately the model of my UPS is not able to be loaded as an asset, so I can’t use the app.

In addition, there is no technical support link for the app. When I was on the phone calling in a problem with the UPS, I asked the support guy about it and he was not able to help, either. In all fairness, he said that he would pass it on, and get back to me with a resolution.

Developer Response

Hello MarkBulla, Thank you for the detailed feedback! Unfortuanately, the app does not currently allow for loading and registering assets anymore. We are working on our side to support US Market and put back this functionality in the future, please stay tuned. Otherwise, will allow you to register here Sorry for the convenience, thanks for your understanding. KR from mySchneider app team.

App is useless


The app advertised as a management app for UPS. When I installed it however for my SMT1000c it did nothing for me. It does not show it in a list of managed devices event though it works fine via website. Total disappointment.

Developer Response

Dear User, We are very sorry for the issues that you experienced. The good news is that we reached out to the SmartUps product team and they said that the SmartConnect site, which is optimized for mobile devices, will allow you to monitor your UPS and is accessible here: We hope this helps!

Not very intuitive or useful

Tony Uncet

App doesn't show my registered products nor does it help me in any way. Waste of storage space


Schneider Electric SA
122 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Age Rating
Rated 4+
© 2018 Schneider Electric


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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