mySchneider app by Schneider Electric

Anytime. Anywhere. Any project.
The new mySchneider app offers tailored services, 24/7 self-service, and easy access to expert support and information.

--- Tailored Services ---

- Use our built-in barcode/QR code scanner to register your products, track your installed base, and receive updates.
- Register in the app to receive real-time notifications on updated technical documents, product news, case resolutions, and more.
- Use the myCorner feature to put everything you need in one place. Create favorites lists for products, documentation, FAQs, and assets and notifications.
- Let mySchneider suggest other useful Schneider Electric apps as they become available. (In select countries only.)
- Track orders, access price and availability, and view lead time information. (Registered distributors only.)

--- 24/7 Self-service ---

- Search topic-related FAQs.
- Search products by name or reference easier than ever with our auto-complete feature.
- Access product information quickly with our barcode/QR code scanner.
- Learn from more than 1,000 courses on topics including safety, risk prevention, electrical fundamentals, operations, and maintenance.
- Be Green with available Green Premium eco-label information, including RoHS and REACh compliance declarations, Product Environmental Profiles, and End-of-Life instructions.

--- Contact Us ---

- Call your local support center with one tap or use the convenient "Call Me Back" option (in select countries).
- Submit a question with Request assistance through the in-app contact form.

Coming soon...
Case tracker capability
Video chat
Chat support
Assisted support
Smart scanner
Retailer locator
and more!

Your location and the interface's language will automatically set according to your selected device settings. You may change it manually. mySchneider is available in Actual : English, Spanish, French, Chinese (Simplified), Chinese (Traditional), German, Russian, Italian, Arabic, Dutch, Portuguese (Portugal), Portuguese (Brazil), Thai, Czech, Indonesian, Korean, Norwegian (Norsk), Swedish, Turkish & Vietnamese.

mySchneider app by Schneider Electric service web page:

Company Profile:

What's New

Version 9.6

Do you need to know when a product has been substituted? Now it’s easy to tell when a
replacement is available by the banner displayed at the top of the screen. This is available for users in FR, US, UK, IN and MX. In addition, we have built a new selector for search with more selections to choose from. Use the enhanced filters to find your product easier than ever! You can share a quote via email with your sales team, closest retailers or even better, your friends.
Who knows?!

Customer Reviews

4.7 out of 5

20 Ratings

20 Ratings

Super helpful tool!


This app is very user friendly and simple! I love being able to pull up helpful FAQs and documents about Schneider Electric products that provide technical knowledge, plus I can access it 24/7 and on the go! I can only hope they will add more to this app for a wider range of support. Until then, calling or emailing the correct support teams to answer my questions will be a breeze!

A practical tool


If I were a partner or contractor, the SE Customer Care app would be right on my front screen. This tool provides instant access 24/7 to quick and accurate price estimates, technically enlightening K-Base articles, and an easy to use directory in additional support is needed. Having all of this right at your fingertips make the CC app another way that Schneider Electric is "making it easy." Great work.

Very useful tool!


I like that you can find all the product information and even knowledge base articles right from your phone. And if you still can't find what you need, you can easily get sales and technical support by clicking the call button. Would definitely always have this app open while working with any APC products.


Schneider Electric SA
157.2 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Arabic, Croatian, Czech, Dutch, Finnish, French, German, Greek, Hebrew, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Russian, Serbian, Simplified Chinese, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Age Rating
Rated 4+
© 2015 Schneider Electric


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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