At Xapo, we’re firm believers that no matter who you are or where you're from, you deserve easy access to digital financial services.
Xapo is your alternative to traditional banking. We’re a digital wallet that allows you to easily and safely send, receive, store and spend any traditional currencies and bitcoin.
Manage your money
• Use a variety of methods to add money to your Xapo account such as bank transfer, credit card, bitcoin transfer, and more!
• Create spending accounts to send, receive and exchange up to 150 traditional currencies and bitcoin.
• Create savings accounts to store traditional currencies and bitcoin in our ultra-secure Vaults.
• Share your accounts we people you trust and co-manage your finances. Give them different permissions to keep control of your money.
• Follow your account’s activity in detail with real-time notifications.
We’ve developed the most secure alternative-banking platform in the world, complete with a global network of ultra-secure bitcoin Vaults. Because industry standard security measures are good, but when it comes to protecting your livelihood, “good” isn’t good enough.
This update is HUGE! We have a new brand identity and a revamped Xapo app to go along with it.
Let’s go over each one of the changes:
Pockets no more
Your Pockets have not gone anywhere! We just changed the name to “accounts” and made it easier for you to manage your money with them. Your default Pockets have been migrated to “My Money” and if you had created additional Pockets, new accounts have been created for each one of them. You’ll find all your accounts listed under the top “My Money” account selector.
You can have as many spending and savings accounts (Vaults) as you like. They allow you to organize and separate your money according to your financial goals. A big update is that on top of bitcoins you can now safely store any traditional currency in your savings account (Vault).
This is your main spending account and your go-to section when handling your money. From here, you can manage different balances or currencies and start transactions like moving money between your accounts, exchanging currencies, or withdrawing funds.
Each one of your accounts can hold multiple balances which are automatically created when you add or receive money in a different currency.
Move and Exchange
Move your money between your accounts for free or use the exchange feature to buy and sell
any traditional currency and bitcoins.
Easily transfer money to a bank account, phone contact, email, or BTC address from your new Payments tab on your main menu.
This new section includes everything you need to know to keep up with your account’s activity. From transaction details and statuses to pending items and missing actions; stay worry free and up to date with your money!
Now it’s your time to experience the new Xapo . If you need help, have questions or would like to share your thoughts regarding our newly developed features, feel free to reach out to us. We can’t wait to hear from you!
Ratings and Reviews
Not Happy With Service
I originally signed up for xapo wallet in the early part of this year. I went through all of the required steps to open an account only to find out that I can’t use my account because they don’t service a state where I live. If I live in a state that you don’t service then why was allowed to create an account? I was not to happy about the fact that I submitted all my documentation for verification and address but still able to use my account due to that fact on my state not being serviced.
Dear developer response
Yes I am restricted because I live in Georgia which is a state that your company does not service.
Developer Response ,
Hi again, Mzexmore. Yes, you are right, due to local regulations in your state, we had to stop providing our services. Rest assured we will be working hard to serve you again. Thank you for your answer and your interest in our Xapo services.
So far this is an extremely aggravating app to use. It’s very intrusive and there’s absolutely no customer support to help with questions that need an immediate answer. They want you to attach a bank account (by allowing them to have all of your log in info for that bank account!) and it doesn’t seem like it’s possible to use a credit card instead. I’ve been trying to buy some bitcoin since yesterday and still have no bitcoin, this is ridiculous. At this point I would highly recommend not using this app to purchase bitcoin. I will gladly update my rating if these things get fixed but as of now this app is terrible.
Developer Response ,
Hello there. I am sorry for the situation that you are encountering. Could you please contact me at firstname.lastname@example.org and provide me with more details ? I am sure that I am able to help you.
Just lost BTC to hacking
The “security” on this site has changed since I started using this. I was hacked overnight. This is the only site from which money was actually stolen in this personal breach. Coinbase didn’t lose funds. Bittrex did not lose funds. Xapo was the only one that did, even though all three were accessed approximately at the same time.
I now see the hacker is trying to take more BTC from my Xapo wallet and I cannot immediately contact Xapo to stop them. I “will get an email response in 24 hours” from Xapo. There is no phone number to call or chats to access to further escalate this emergency matter.
Exchanges are safer than this wallet!!
Developer Response ,
You have available the following channels to report this issue:
- Email: email@example.com
- Web: https://contact.xapo.com
We will respond immediately to the seriousness of these facts but first, we need your registered email in Xapo, we cannot do anything with your App Store nickname.
Please contact us as soon as possible to help you.
Xapo Customer Support Team
With Family Sharing set up, up to six family members can use this app.