GO-JEK is beyond an app for online transportation, food delivery, logistics, payment, and daily services.
GO-JEK is also an app with a social mission: to improve the welfare and livelihoods of the Indonesian people. How? By empowering people!
By today, GO-JEK has partnered with over 1 million drivers, 125.000 merchants, and 30.000 other services, spread across 50 cities in Indonesia.
By downloading the app and using GO-JEK services, not only will you help our partners make running errands easier for you, you'll also help make their and their family's dreams come true. YOU play a part in the mission to improve the lives of the people in Indonesia, every time you make a booking/order and use our services!
GO-JEK app has a lot of uber cool features and services. Here's everything you can do with it!
Going somewhere? You can choose one from three: GO-RIDE, GO-CAR, or GO-BLUEBIRD.
Hungry? We have GO-FOOD, the service for food delivery!
Buying groceries is done easier with GO-MART or GO-SHOP, while GO-MED takes care of your health without going to the pharmacy.
Say goodbye to long queues. You can get your movie or event tickets via GO-TIX!
For logistical needs, our GO-SEND or GO-BOX troops are ready to help you.
Need to buy phone credits or mobile data packages? It's now easier with GO-PULSA. You can also use GO-BILLS to, well… pay your bills!
Last but not least, pay everything hassle-free with GO-PAY. It's simple and super quick! Not to mention that you can transfer your GO-PAY balance to your friends, and also withdraw balance to your bank. All you have to do is verify your GO-PAY and register your bank account.
Ooh, one more thing. GO-MASSAGE, GO-CLEAN, GO-AUTO, and GO-GLAM are now available in one app: GO-LIFE! Whenever you need self-pampering, be it a massage or a makeover, some cleaning or vehicle fixing, GO-LIFE is where you should turn to. Download it on Playstore and also through GO-JEK app.
So, what are you waiting for? Download now!
Sometimes you take or do what you’re told is good for you,
even when you know it won’t show right away.
Or a new diet.
Or some extra sit-ups every night before bed.
'Cos you believe: do it consistently, you'll eventually get smashing results! (Hello,resolution)
So, believe me when I say: bug-fixes = vitamins.
I consistently do them to keep your app healthy.
(App is healthy = you're happy. Amirite or amirite?)
Bug-fixes are good.
Please update to 3.20.
Ratings and Reviews
Didn’t take action to THIEF driver!
I use go car every day. Most of the drivers are nice. But one day i fell asleep on the car and the driver stole my phone and cash from my bag! I didn’t notice until i get off the car. Then I report this situation to Go Jek immediately. At the meantime, I use “Find my iPhone” to track my lost phone and screenshot every 5 mins. So later I can compare it with Go Car’s record of this driver to prove he took the phone with him. I’m so sure the driver took it because it’s not only my phone, but also all the cash from my wallet. This is very urgent to me! I keep contacting Go Jek cust service but no one can really update me their process! I’m so angry right now because they still allow this DANGEROUS person to take cust! You have his name, ID, phone no and car plate no. Why don’t you do something?!
Lazy and terrible drivers
Every time I order something, I would get my orders cancelled at least twice before someone finally decides to pick me up/deliver my food. The drivers/delivery people would give soo many lame excuses, like how I’m too far away, how they beg me to buy more items so he could get more “points” for his app, and ended up cancelling because I didn’t agree to buying more. then a lot of drivers would always say “they don’t have change” when I give them cash, which I would either be forced to pay them extra or make them wait. Then the worst part, they would add my WhatsApp and try get as much information about me as possible, like copying my profile picture, adding my number into their contact list. Isn’t this a breach of privacy?
What a nightmare! After setting up an account I began to receive unwanted marketing emails from GoJack. None of the newsletters have an unsubscribe link like they should in the footer.
So, I went to their website customer support area hoping to find a way to email a request to be removed from their mailing lists. They have NO phone numbers or email addresses in their Contact Us section - only physical addresses.
Apparently, if someone wants to contact Ho Jack, they must physically go in person!
Then from another online search I found the customer service email and mailed a request for my email address to be removed from all/any mailing lists. The customer service rep replied that she was sorry but they cannot do that and they cannot delete my account. I tried to reply multiple times that there had to be a way to remove my email address.
The last response from BlowJack was that I needed to go into my mail program and block their email address!!!!!
I am amazed at the unbelievably dismal levels of customer service and overall lack of professionalism.
With Family Sharing set up, up to six family members can use this app.