GOJEK is beyond an app for online transportation, food delivery, logistics, payment, and daily services.
GOJEK is also an app with a social mission: to improve the welfare and livelihoods of the Indonesian people. How? By empowering people!
By today, GOJEK has partnered with over 1 million drivers, 125.000 merchants, and 30.000 other services, spread across 50 cities in Indonesia.
By downloading the app and using GOJEK services, not only will you help our partners make running errands easier for you, you'll also help make their and their family's dreams come true. YOU play a part in the mission to improve the lives of the people in Indonesia, every time you make a booking/order and use our services!
GOJEK app has a lot of uber cool features and services. Here's everything you can do with it!
Going somewhere? You can choose one from three: GO-RIDE, GO-CAR, or GO-BLUEBIRD.
Hungry? We have GO-FOOD, the service for food delivery!
Buying groceries is done easier with GO-MART or GO-SHOP, while GO-MED takes care of your health without going to the pharmacy.
Say goodbye to long queues. You can get your movie or event tickets via GO-TIX!
For logistical needs, our GO-SEND or GO-BOX troops are ready to help you.
Need to buy phone credits or mobile data packages? It's now easier with GO-PULSA. You can also use GO-BILLS to, well… pay your bills!
Last but not least, pay everything hassle-free with GO-PAY. It's simple and super quick! Not to mention that you can transfer your GO-PAY balance to your friends, and also withdraw balance to your bank. All you have to do is verify your GO-PAY and register your bank account.
Ooh, one more thing. GO-MASSAGE, GO-CLEAN, GO-AUTO, and GO-GLAM are now available in one app: GO-LIFE! Whenever you need self-pampering, be it a massage or a makeover, some cleaning or vehicle fixing, GO-LIFE is where you should turn to. Download it on Playstore and also through GOJEK app.
So, what are you waiting for? Download now!
STAR LIGHT, STAR BRIGHT
One day, you give a TedTalk-worth speech about your favorite bakso stand. The next day, your friends send you a pic of them smiling happily over that bakso. Feels good, right? It's like your words on food are game-changing, only that they actually are! Imagine doing that on GO-FOOD, where your feedback and rating can influence A WHOLE LOT of people. In 3.22, the GO-FOOD rating flow is now more fun + accommodating to your heartfelt stars & suggestions.
As for you, SG users, in this version:
- we've created a flow to help you pay your past, unpaid trips due to credit card issues;
- we've customized your cancellation reasons so it won't hurt your driver-partners performa; and
- we sang so long, farewell, auf Wiedersehen, good bye to some bugs.
Ratings and Reviews
Not recommended for tourist specially if they don’t understand Indonesian language or the way things work in Indonesia because apparently most of the reviews are about paying more than the app. But if u do understand indonesia then this app is good for u. It has promotions everyday, transportion for short to medium distance here is cheaper than grab but I’d choose grab for long distance as it is cheaper and safer. You will get things easier with gopay as there are more discount and less money changes. It does have some problem when you order food far away because you have to wait for quite some time before someone accept the order. Other than that, it’s a good app, I have been using it for 6 months and the biggest problem I have had is that one time I ordered a car driver but he missed the location and have to drive a long way before the U turn but then he asked extra money for gasoline and yeah I gave him the money but I also put bad review on him.
We stay in Alila resort uluwatu t, I call a driver pick my friend up since I am using the hotel van. My friend didn’t speak Indonesian, so we order a go-car to pick them up from Alila to a restaurant. The app says the price is below Rp. 50 thousand, but the driver asks my friend to pay Rp. 300 thousand. My friend call me to asks why he is charging more than what the app said, when I speak to the driver, he said because Go-jek doesn’t cover Uluwatu area, so either we pay up or he will drop my friend on the side of the road. I complaint to the customer service but no action was taken. They said they talk to the driver and the driver said he didn’t charge us more (we pay in cash since we don’t have Indonesian e-payment). We are staying in a hotel that costs Rp. 10 million per night, they think we will lie to them just for a 2 hundred thousand Rupiah. No action was taken. Do not use this service! Use Grab instead, much much cleaner and better service. DO NOT USE THIS APP! YOU WILL BE TAKEN HOSTAGE! Use “grab”, Trust me!
Didn’t take action to THIEF driver!
I use go car every day. Most of the drivers are nice. But one day i fell asleep on the car and the driver stole my phone and cash from my bag! I didn’t notice until i get off the car. Then I report this situation to Go Jek immediately. At the meantime, I use “Find my iPhone” to track my lost phone and screenshot every 5 mins. So later I can compare it with Go Car’s record of this driver to prove he took the phone with him. I’m so sure the driver took it because it’s not only my phone, but also all the cash from my wallet. This is very urgent to me! I keep contacting Go Jek cust service but no one can really update me their process! I’m so angry right now because they still allow this DANGEROUS person to take cust! You have his name, ID, phone no and car plate no. Why don’t you do something?!
With Family Sharing set up, up to six family members can use this app.