BetterHelp is the convenient way to get professional help from licensed therapists and counselors online. With over 750 trained, experienced and accredited counselors covering a wide range of areas – from depression and anxiety to family and couples therapy – it’s never been easier to receive personal, professional help when you need it.

• Over 750 counselors & therapists with different areas of expertise
• All counselors are licensed, trained, accredited and highly experienced
• Match with an available counselor who is the best fit for your needs
• 24/7, private one on one communication with your therapist
• Schedule live sessions with your counselor or use the secure messenger
• Gain access to constructive, educational group webinars


Facing obstacles alone can be daunting – receiving support and guidance from a professional counselor has been shown to make huge, positive changes to help you overcome personal challenges. When you sign up we’ll match you to an available counselor who fits your objectives, preferences and the type of issues you’re dealing with. Different counselors have different approaches and areas of expertise so we’ll work with you to find the right person who can achieve the best results for you.


There are over 750 counselors in BetterHelp, each with at least 3 years and 2,000 hours of hands-on experience. They are licensed, trained, experienced and accredited psychologists (PhD/PsyD), marriage and family therapists (MFT), clinical social workers (LCSW), licensed professional counselors (LPC), or similar credentials.

All of our therapists have a Master’s Degree or a Doctorate Degree in their respective field. They have been qualified and certified by their state professional board are completing the necessary education, exams, training and practice.


You and your counselor will get your own secure “room”. This will be your private place to communicate day or night, 24/7. You can access this room from any internet connected device, wherever you are.

You can write about yourself, the things going on in your life, ask questions and discuss the challenges you’re facing. Your counselor will login to the same room and respond with feedback, insights and guidance. This ongoing one-on-one dialogue is the foundation of your work with your counselor.

Together you’ll work towards making a positive change in your life, accomplishing your goals and overcoming your troubles.


You aren’t limited to a certain number of messages (“sessions”). The frequency of your sessions depends on your availability and the interaction between you and your counselor. You may prefer to have 3-4 short interactions per week, or 1 very long and thorough session. You can use the service as much or as little as you like, depending on your needs. Your therapist will work to accommodate your changing needs in a timely manner.


Many people avoid getting professional help because it can become extremely expensive. We want to make BetterHelp easy and accessible to everyone, so we've created a plan which is simple, predictable, risk-free, and affordable.

Plans range from as low as $35 per week. With any plan you choose, you will pay a fraction of the cost of traditional counseling.

If you accomplished your goals or if you found it to be no longer helpful for any reason, you can simply cancel the subscription. Canceling is easy and done online - there are no hoops to jump through.



What's New

Version 6.8

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- This version updates the App keywords

Ratings and Reviews

4.4 out of 5
2.9K Ratings
2.9K Ratings
LSpades ,

More helpful than you may realize.

This app/website has been a wonderful discovery. I discovered it thanks to the YouTuber Gabbie Hanna, and have been thankful ever since. My life has been one mental/emotional issue after the next, but I never actually got any real ‘help’, at least nothing that worked with me and for me. BetterHelp has definitely been the most properly advertised name I know, because they make it so easy to start and even though it’s not cheap, it’s definitely more affordable than traditional therapy. Thankfully I was eligible for some financial assistance, which they offer through their site! I’m a person that’s always had issue speaking up for myself and my own problems, which has always made it difficult to reach out, but now, I can reach out to my therapist (who can actually be swapped out at any time by the click of the button if you end up with someone that doesn’t work for you and you have too much anxiety to just tell the therapist what’s wrong). She has been so helpful and understanding in ways I haven’t experienced before, and has been providing some solutions that are working for me! Again, this is all within the first month of using this, and I can’t wait to see who I become with continued support and some BetterHelp!

LauraC18 ,

Amazing service

I’m seeing a lot of bad reviews swearing up and down that this service is a scam, wants to steal from you, and/or doesn’t care for its clients. I can tell you right now that those people couldn’t be anymore wrong. I suffered with panic attacks for three months before I started looking for affordable counseling, and found it at betterhelp! I applied for financial aid and received a 40% off for a whole month! I went to them for help very late at night and had been matched with a counselor within an hour, and he was eager to have a video session the next day. After my session he gave me so many tips, tricks, and information and I could already feel my fears going away. Aaron Dutil was a great counselor and gave me some exercises to use at bootcamp, (which date has now been changed to the 22nd). He always checked up on me when I didn’t contact him and gave me some self therapy to use which was very helpful. If it wasn’t for betterhelp I would still be having panic attacks and anxiety, but thanks to this app I’m free from them. The only problem I had was being charged for a whole month when I was planning to cancel after 2 weeks, but customer service was very fast and refunded me no problem. Thank you betterhelp, because your service gave me my life back.

Zoe Reid ,

Irresponsible company

Cannot overstate how terrible an experience I had. I would highly recommend you stay away from this site and seek help through a different avenue. After handing over upwards of $200 I was matched with a “professional.” When I talked to her I told her I suffered with depression and excoriation disorder. She was unfamiliar with the latter diagnosis which is annoying but it’s happened to me before. When I explained the diagnosis to her (which in itself is a failure that I had to do that) she told me that she couldn’t treat me. Frustrated, I switched therapists and luckily found a man who seemed to be eager to listen to me and treat me. But, the next day I tried to log in to my account and I wasn’t allowed. I emailed asking what’d happened and I got an email back from the company saying “online therapy isn’t suitable for everybody.” When I mentioned I’d found a more knowledgeable therapist on their site who was eager to treat me, they said there was nothing I could do and I was no longer allowed to use the site. I’m sure some of the therapists on there are wonderful, but BetterHelp as a company doesn’t take responsibility for the quality of care they provide and need to be held accountable. Also, see this video for some information on how they use marketing tactics to take advantage of vulnerable people seeking help. Search “pewdiepie betterhelp” on google. It’s the first video that comes up.


Compile, Inc.
16.9 MB
Health & Fitness
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
Age Rating
Rated 12+ for the following:
Infrequent/Mild Medical/Treatment Information
© 2018 BetterHelp Inc.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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