Snapp Mashreq Mobile Banking application allows you to check your account balances, pay utility bills, transfer funds and place account servicing requests. Free, simple and highly secure, this service ensures your banking needs are taken care of from any location you might be at. This service is available to all Mashreq customers* holding an active account or Credit Card relationship.

FEATURES include the following:

Supports Touch ID authentication :

Account Inquiry
- Current & Savings
- Term Deposits
- Credit Cards
- Loans
- Mashreqsecurities
- My Money Manager ( PFM)
-Mashreq offers
Money Transfers
- Between own accounts
- To another Mashreq customer** ( Live exchange rates)
- Telex Transfer**
- Mobile to Mobie ( P2P)
- Cardless Cash
- Mashreq Flash Transfer ( Instant money transfer to India)
- Mashreq Credit Card
- Phone (Etisalat & du)
- Utility (DEWA, SEWA & ADDC, ,ADDC)
- RTA (Salik Recharges)
- International Mobile Top up
- Naqoodi Wallet top up
Account Servicing
- eStatement Subscription
- Request statement
- Activate Card
- Block Card
- Request Cheque Book
Other Services
- Foreign Exchange Rates
- Forex Alerts

*This Mobile Banking application is available to Mashreq customers in United Arab Emirates only.
**Available to customers with Online Banking access only. Must have a beneficiary set up previously through Online Banking to use these features. Transfer Challenge Code is required which can be applied through Online Banking

- For security purposes only during activation process we will be sending your iPhone UDID (one time process)
- Secure registration process through online banking and call center
- Secure sign on with password
- Multiple level of security checks for money transfers

What's New

Version 5.5

Mashreq brings another release to enhance your banking experience:

FEWA Bill Payment: Conveniently pay your Federal Electricity and Water Authority (FEWA) bills.
QR Payment: Simply scan a MasterPass QR Code at enabled merchants globally through Snapp and pay on the go.
In-App Banners: Intuitive user interface for easy navigation within Snapp.
Send money to exchange houses easily by entering the final beneficiary name.
Enhancements based on your valuable feedback.

Please share feedback with us at

Ratings and Reviews

4.5 out of 5
6.8K Ratings
6.8K Ratings

Freeze Customer's Accounts-They Make Possible!


This bank is notorious for freezing customer's accounts without notice, excuse or reason. Customers are denied access to their own money for days while you they try to find someone to reason with. At the end, Mashreq's favorite excuse is KYC and some phantom Compliance Department that doesn't have an office, a number, or employees. Truth is this bank has invested in some automated software that analyzes customers transactions and freezes accounts automatically even when there is zero risk! If you're traveling overseas better make sure you have other accounts at other banks and other credit cards to fall back on. They have left thousands stranded abroad. They act with arrogance and impunity.

Developer Response

Dear customer, we appreciate your detailed feedback. Can you please sahre you registered phone and account number with us at We will check your case and get in touch in touch with you accordingly. Regards

Salaam Points


Been a user of Mashreq Snaap from the beginning of its launch. Its a very convenient and dependable app. Provides all the details of your Mashreq account instantly with a scan of your finger tip or password. However there is currently no provision to know the how many Salaam points are going to get expired or which all purchases generates or entitles the account holder to salaam points. If this issue can be addressed and rectified by mashreq, this would be a even better app.

Developer Response

Dear Prince, thanks for sharing the detailed feedback with us as it will help us improve our services. We have noted your suggestions and will consider them for future enhancements. Regards


George Abu JM

Useful, practical & friendly app
Relieves me as a customer from visits to branches & phone calls. Just with a click any task is done & my money is safe as I can track my transactions on spot. 👍🏻 keep the high security up as this is most important issue in current world.

Developer Response

Dear George, We really appreciate your detailed feedback. Keeping our app and customers' financial details secure is always our top priority. Please stay tuned for more innovative features in the future designed to make our customers' banking experience delightful and simple :)


Mashreq Bank PSC
84.3 MB
Requires iOS 6.1 or later. Compatible with iPhone, iPad and iPod touch.
Age Rating
Rated 4+
© 2017 Mashreq


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