iPhone Screenshots


My Agthia app delivers the convenience of managing your recurring delivery of Al Ain 5 Gallon drinking water at your fingertips. You can now seamlessly setup your delivery of Al Ain or Al Ain Zero 5 Gallon water while taking advantage of a host of other convenient services.
Use our app to do-away with the traditional ways of interacting with the salesman and continue to enjoy the goodness of Al Ain mineral water.

• Are you a new consumer? Would you like to experience the goodness of Al Ain water in the most convenient way? No problem. Simply download and install the app and proceed to setup your profile and our sales team will deliver your first bottle(s) of 5 Gallon water within 48 hours!

• Are you already a consumer? Enhance your experience of using Al Ain mineral water even further by using the My Agthia App. The app allows you to fetch your existing information from our database and manage your existing profile including your delivery address. You don’t need to call our call center to update your new delivery address or phone number. Manage your profile information completely on the fly using the app.

• Would you like to try Ai Ain Zero, sodium free water? Simply manage your water preference on app by choosing recurring delivery between Al Ain Low Sodium or Al Ain Zero.

• Are you worried about leaving cash or coupons outside of your door step with the empty bottles or do you have to wait for the salesman to hand them over? Fret no more! Use our app to take advantage of cashless transactions. With the convenience of recharging online using credit cards and auto-deduction based on the number of empty bottles you keep outside of your doorstep, you are notified immediately on your app as soon as the empty bottles are replaced with filled ones.

• Planning on leave town for a few days? Simply use our app to pause your delivery for the duration of your holidays. Coming back home sooner than expected? Simply use the resume option to kick start your deliveries once more.

• Need to recharge for a friend? All you need to do is ask him for his Irtawi card number and recharge his wallet on his behalf from your app using the recharge for a friend option.

• Need support on anything related to the app or delivery of the bottles? Simply use the help section of the app to request support and a case will be immediately created by our customer service team to service your request.

Along with the features listed above, a host of other features including notifications on delivery, wallet recharge or even reminders to keep your empty bottle outside, allows you to experience this new digital wave of enhanced consumer experience.

What's New

Version 2.2

Al Ain ZERO, the only ph-neutral, sodium-free, regulatory-approved water produced in the UAE, now available for home and office deliveries in 5 gallon bottle. With the latest update of My Agthia, feel the convenience of choice, order your favorite Al Ain Low Sodium or Al Ain ZERO Sodium water at your fingertips.

Ratings and Reviews

2.1 out of 5
21 Ratings
21 Ratings

The most useless apps ever

Totally disappointed with this app I start wondering why they bother to develop it ever ?

Customer don’t either get their delivery on time ( normally after 1 week of placing your order ) as well as no way direct interaction with the supplier too.

If you gotta complain ? Man I’m telling you it’s totally pointless. You have to log in a complain , the auto generated email will be sent to you and they won’t bother to contact you until they feel like doing so.

You also won’t be able to track your e-wallet. They will normally charge you 2 weeks after you had receive your order. And for delivery ? Well , the salad will come to you once a week regardless you need your water refill or no.

Al aim water , why bother yourself with this whole new useless app ? Let’s just go back to the old way of giving us your salesman number so we can contact him whenever we need our water refill. In that way it may come faster and we won’t have to stay weeks waiting for our water at all.


Very bad service, I don't advise anyone to buy it , they keep promising for nothing.

Very bad service, I don't advise anyone to buy it , they keep promising for nothing.
You have to call daily to receive your replacement , and you don't receive even


Serves its purpose

Good enough to top up account, request additional bottles.
Call center support appears to be responsive and helpful.


Agthia Group PJSC
35.4 MB
Requires iOS 7.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Arabic
Age Rating
Rated 4+
© Agthia 2016. All rights reserved


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

More By This Developer

You May Also Like