Drive a car from wherever you need to any location and pay as you drive! By the minute!
What is Udrive?
Udrive is a new rent a car experience in the UAE. It is a concept that makes driving cheap, convenient and effective. If you are looking for smart driving solutions, u drive is the right place for you. Drive a car from wherever you need to any location in Dubai and pay only for the time you used the car!
• You can get a car whenever you need
• You can get a car wherever you need
• You can end your trip at any location within Dubai
• You don’t need to pay for fuel and public parking
• You can unlock the car with our mobile app or membership card
For more information and registration, please visit www.udrive.ae.
Ratings and Reviews
I can see that the team in the call center is very unhelpful im using this app from a long time but i was over charged i sent a 10 emails and i call every time the replay that we will investigate and get back to you i spook with a super visor called zein he apologized and promised that he will fix that on the spot after 10 days still nothing fixed yet i call again and i spook with call center team they transferred me to shakeel he promise me that he will call back in one hour after investigation which should be done since 2 weeks still not yet after 2 hours and half i called back to check he was out of the office then Christine ask me to send emails to sarah and she mentioned that se is someone from high management i hope i will receive an answer before new-year.
There should be an option to can the reservation, because some time car location is shown wrongly on the app.
Parking permit must be updated/ renewed for 2019, couple of cars used parking permit was expired.
It would be better if google navigation or smart drive is integrated to Udrive app, during ending the trip it be good if there is an option to submit the washing receipt and lastly it would be better while ending the trip if app prompts to take a photo of car from all four sides to avoid confusion or claims after ending trip if any damage made by others after ending the reservation.
Poor Account Managent
You should try to manage the accounts and invoice better. Sometimes you guys credit the amount one day later and sometimes you credit the amount on the same day. And i don’t know if you’re planning this or what but sometimes you kinda wait till there’s no balance in the account to make the transaction and bcoz there is no balance you’ll charge and extra AED 30 or reactivating which is happening a lot btw. So please don’t loot the users, its a very good service but do manage the finance better and kindly update the app with accounts info. You have to go to the website in order to see your accounts.
Up to six family members will be able to use this app with Family Sharing enabled.