311Somerville 4+

City of Somerville

Designed for iPhone

    • Free

iPhone Screenshots

Description

Residents and visitors who spot a pothole, an unshoveled sidewalk, or other quality of life issues in Somerville Ma can now report them to the City immediately using the 311Somerville App from QScend Technologies.

What’s New

Version 10.0

- Completely rebuilt application enhances both performance and stability, ensuring a smoother user-experience
- The submission process now supports more field types, providing greater flexibility and customization
- Implemented a 'Request Type' search function to quickly filter out types
- accessibility features, catering towards a broader spectrum of users
- Expanded language options for increased global accessibility and user convenience
- Implemented new and improved places search

Ratings and Reviews

brandonc617 ,

Does not work!

I’ve tried using the Somerville 311 app a number of times in the past year and it is broken. On the Details screen, the comments field is not visible, and when you tap the Create Request button a popup appears saying the comments field is required, so you cannot proceed/submit the report.

ChocoboRider ,

Works with iPhone SE 2020 using iOS 14.6

The latest review I saw said the app no longer works. They have updated it and as of this review (July 20, 2021) the app now works.

I used it to report some rat sightings.

Please note you need to make an Report2Gov account (you can do so through the app.)

It requires using a first name, last name, email and password, and then you need to verify the email by clicking a link that is sent to your email when you register.

McRyach ,

So Progressive

It feels so progressive to have Somerville app with the tab "Your Government". I moved to Somerville from Los Angeles and should say Boston making a great job at implementing digital tools on government and transport level. I love the app!

App Privacy

The developer, City of Somerville, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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