Everything you need for your Air Canada flight in one App: booking and manage booking, flight status and notifications, check-in, boarding pass, Rouge in-flight entertainment and more! Optimized for iPhone 8 and compatible with iPad.
Get contextual updates about your upcoming travel plans, right when they matter most.
AEROPLAN®† & AIR CANADA MOBILE+ SYNC
Link your Aeroplan account with Air Canada mobile+ to automatically import and sync your Aeroplan bookings (Menu > Settings > Link Aeroplan account.) Your flights are kept in sync across your signed-in devices.
Receive check-in reminders, flight and gate changes, cancellations, booking changes and more. You can receive notifications by push, email or SMS. Customize your notification preferences from Menu > Settings > Notifications.
Save your passport or NEXUS information in your Air Canada mobile+ profile to have these details automatically completed during check-in.
ELECTRONIC BOARDING PASS
Save your boarding pass in the app for offline use, or add it to Apple Wallet. As your flight approaches, the boarding pass will appear on the app's home screen.
BOOK FLIGHTS & MANAGE TRIPS
Purchase flights and manage your trips (select seats, purchase travel options, change or cancel). Save your credit card in Air Canada mobile+ for quick purchases.
* NEW: Book in US or Canadian dollars. Set your currency from Settings > Preferences.
Start your booking, and complete it later. If you're signed in with Air Canada mobile+, you can resume your booking progress on another signed-in device.
ALTITUDE® DIGITAL CARD
Download a digital version of your Altitude membership card for presentation at the airport, and access to lounges.
AIR CANADA ROUGE® PLAYER (IN-FLIGHT ENTERTAINMENT)
Watch movies, TV shows and more on Air Canada Rouge flights.
These functions apply when enabled:
• Location: your location data is used to show the closest airport(s) for booking, flight status and check-in.
• Contacts: allows contacts you select to receive flight status notifications.
• Calendar: your flight information can be to your calendar.
• Camera: you can input your Aeroplan, or credit card number/expiry date using the camera.
• Notifications: (push and email/SMS messages) are used to send you service messages related to your upcoming travel or profile information. You can customize these preferences from Menu > Settings > Notifications
• Wi-Fi connection: used to determine if internet access or a connection is available for the entertainment system on Air Canada Rouge flights.
• Your device identity log information (phone model, language, system and app version) is attached to emails you send when an issue is reported via the App.
Air Canada, PO Box 64239, RPO Thorncliffe, Calgary, Alberta, T2K 6J7 firstname.lastname@example.org
® Air Canada Rouge, Altitude and Star Alliance: registered trademarks of Air Canada in Canada
®† Aeroplan: registered trademark of Aimia Canada Inc
Apple, Apple Watch, and iTunes are trademarks of Apple Inc (http://www.apple.com)
- You can now check-in up to 45 minutes before departure on Domestic bookings. We've updated the timing on our home screen tile to match. Happy travels!
- Miscellaneous bug fixes and enhancements to keep the app running smoothly.
Ratings and Reviews
Do not use this app
I’m not sure how their mobile app product development team got away with releasing this. It either asks you to sign in for no reason (ie. mid check-in process) with an account other than the online web version, stalls on “updating check-in details” until you terminate the app, or says it’s signed you out even though you have yet to sign in. I’d recommend making some changes to the product development team / get new developers & QA the product, or kill the app altogether in favor of the web version. In the meantime, this is unusable therefore it should be pulled from the App Store until a working solution / better mobile direction is provided.
Update: You can’t pay baggage fees thru app, so you still have to stand in line for check-in assistance when you get to airport. Baffling how this got the go ahead for public release. The design is ok, but if it’s not minimally functional then it’s not a viable customer solution.
I only needed the app once but it failed. Returning home from Dublin to California, United had put us on Air Canada flights through Toronto. I went to check seats and customer service said the preferred way to check in was the app which I then grabbed. A couple hours later I tried to check in. 3/4 through the process the first time, it times me out while I was entering passport info. But in try #2 I successfully completed the process. Woo-hoo! A couple hours later my wife asks what seats we have so I go to show her on the app. NO SEATS. Later I call customer service and they say they can’t look at my reservation at all because I checked in with the app. They cancel my check in, including whatever seats I may or may not have had, and start over. When it was all over, we had seats, but they were much worse, and I wasted about an hour and a half of my life dealing with it. And the app did me no good at all. Boo.
Does the job
This app allows me to do mobile check-in and access boarding passes (in app or wallet). It provides gate changes as push notifications. Be advised though: if you pause your check-in process (e.g. to make a phone call), and then later resume the check-in, the process will start from beginning (security policy?).
Also, if the app doesn’t seem to connect, check your Wi-Fi by opening browser. Free Wi-Fi providers regularly ask you to accept their terms and policies in browser. The app doesn’t realize it can’t reach the servers even though Wi-Fi auto-connects. This constantly happens at Toronto Pearson. Other than that, the app is on par with other airline apps; nothing too fancy but does the job.
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.