iPhone Screenshots

Description

Auto Club Mobile improves on-the-go access to trusted Auto Club services including membership, insurance, travel, and roadside assistance. This mobile version also shows members Cheapest Gas, and Branch offices nearby.

KEY FEATURES INCLUDE:

* View membership details and insurance policies
* Pay bills for membership and insurance
* Request Roadside assistance
* Book hotel, flight, or rental card
* View upcoming trips
* Access to Trip Planner
* Find cheapest gas prices near you
* Find member branch offices
* Get traffic and road conditions for frequent commutes
* Get an insurance quote for auto, home and other products (not available in all areas)
* Get instant battery replacement quotes (not available in all areas)
* Find Approved Auto Repair facilities

What's New

Version 2.20.1

- This release addresses an issue that temporarily stopped trip recording for some AAA OnBoard (Usage Based Insurance) participants

Ratings and Reviews

4.5 out of 5
1.3K Ratings
1.3K Ratings

Old app was better

lek1515

Started using this app in 2017 because my car has battery issues and I would use the app to request a jump start when needed. It was super simple, just open the app, set my location and then I could track the person coming to help. I loved that I never had to wait on hold or guess when someone was coming. Earlier this year I went out to my car and found it was dead, no problem just opened up the app... but to my horror they had “updated” the app and removed the only thing that actually makes this app worthwhile. Now it brings you to a page that just has the phone number on it. What’s the point of the app then? If you try to set your breakdown location it just says “connection unavailable” and prompts you to call. They apparently updated the app a few days ago to resolve this issue and I’ve deleted and redownloaded the app several times but it still brings me to the stupid phone number page. ADDITIONALLY they have taken down the online request on their website, it also brings you to a page that only has the phone number. This is ridiculous, why are we going back 20 years?? Please fix this, this app was seriously the best but then you removed the most useful feature.

SMH

Ubitchesalwaystakemynamewtf

So I’m on my mom’s renters insurance but I have my own policy # & pay for it myself for my truck. Why do I only see all of my mom’s policies & only my membership card on MY ACCOUNT? I shouldn’t be getting bill reminders for her policies nor be able to see all of her cards as well, we don’t even share the same membership # so I don’t understand y her cards & bill reminders are even there, if this was the case & your agents did a better job of explaining how things work with AAA I would have simply opened my own policy to avoid the hassle, now I’m stuck tryna figure out how to pull my info up instead of hers, y’all need to fix that that makes no sense my insurance card won’t even show up bc it’s not a week old? That’s dumb, this is inconvenient & upsetting this whole app needs to be redone... I never had this issue with infinity’s app or insurance for that matter my insurance card was available right after they took my money, I don’t know what’s up with AAA but they need to get it together bc this is RIDICULOUS! I’m highly UPSET!

Developer Response

Dear Member,

We're so sorry to hear that your membership and policy data are not accurately displaying in the app; that's understandably frustrating and it's not how we intend things to behave. We want to help you with this, but we need more information. Since this is a public forum, please don't disclose any personal contact information, but we'd like you to contact our membership and insurance service group at 877-422-2100. Their hours of operation are M-F 7am-9pm PT and Sat. 8am-5pm PT (Sunday we are closed). We would love the opportunity to assist you and resolve this issue. Thank you for being a valued member of the Auto Club.

Can’t even log into the app

Mooserla

Breaking off of my parents policy moving out of the house. I go into my local triple aaa, they tell me it’s new policy number so I try entering that in, oh what’s that? That policy number doesn’t exist? Then how is it ON my paperwork????? I call support and they tell me the opposite, that I use the same policy number as my parents so to try that one. Lady tells me she’ll get talk to her “superadvisor in the OnBoard department”, gets back to me to tell my the previous number that the triple a agent gave me doesn’t exist. End the call, try my parents number, surprise surprise, it lets me in. Start entering my details and “We’re sorry, the information that you entered doesn’t match the account information.” STILL CANT EVEN USE THAT NUMBER THAT THE TRIPLE A REP ASSURED ME WOULD WORK. Absolute run around. Next time instead of trying to make the customer do the front end work, maybe you guys should do the backend work first? Huh? Who would’ve thought...

Information

Seller
American Automobile Association
Size
176.1 MB
Category
Lifestyle
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© 2017 Automobile Club of Southern California
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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