Planning a trip to Japan? Get the most out of it with Tabiko, your personal travel concierge. With 160,000+ downloads since 2017, this 4.9 star rated app offers chat-based help for everything in Japan.
Let us help plan your trip and make it your most memorable one yet. From Tokyo to Kyoto and everywhere in between, travel in Japan with Tabiko! Our concierges will provide you with the highest level of support to help make your trip to Japan easy and magical. We guarantee that you will get professional and friendly service all the time!
■ Tabiko's Chat Concierge Services
Tabiko’s chat-based service connects you with real concierges who can answer any questions about travel in Japan. From creating customized travel plans to assisting you in making reservations, our concierges are here to fulfill all of your travel related needs!
Discover the best sightseeing spots all around Japan to make your trip truly unforgettable
Find and book at a hotel that meets all of your budget, location, and style needs-- directly on the app!
Make reservations at the perfect restaurant for you, from the best local cuisines to restaurants that serve your favorite foods from home
Get recommendations on the best places to shop around Japan
Find the fastest train and bus routes around Japan and get help with all of your transportation reservations
Events and Activities:
Discover the most popular events for every day of the year and even reserve local activities such as kimono rentals, tea ceremonies, etc.
Wifi & SIM:
Get up-to-date information on free Wifi access areas and rental Wifi devices
Receive instant assistance from our concierges to help bridge the language barrier
■ Supported Languages
■ Opening Hours
9:00AM - 9:00PM Japan Standard Time
We strive to provide customers with the best quality and satisfaction. If you have any questions or comments about the app, please feel free to reach out to us at: email@example.com
■ 5-Star Reviews from our customers
・Having never been to Japan and reading millions of websites can be very intimidating. Using this app helped me so much. Immediate replies, suggestions and friendly service. App is easy to use and I will 100% recommend them. Helped me a lot!
・I’ve been using Tabiko since 2017 and it’s been super helpful for all my bookings. It also helps to check to a restaurant which my mom left her phone at. Thank you!
・Just started using the app and so far this is amazing! Since so many Tokyo restaurants require reservations by phone (and only in Japanese) having some wonderful folks on the ground in Japan who can do this for you is like having superpowers (and no high-end hotel concierge needed.)
Hello travelers! Tabiko has just renewed as version 3!
Here are the updates:
#1. Concierge Profiles
You can see every concierge’s profile by just tapping their icons on the chat page. You will get to know about them more.
#2. Star Rewards
Star Rewards is a tipping reward for excellent concierge service and also helps to improve Tabiko’s services. You can send “Stars” to the concierges from profile pages of concierges OR for each message.
Ratings and Reviews
Best Travel App! A truly unique service
I’m planning a trip to Japan for two friends and myself and this app has been a godsend! I’ve been so obsessed with this app for the past two days and have been just bombarding the different concierges with such trivial questions in regards to my trip. They happily answer with courtesy and a smile.
John and Kenji have both been amazing! The customer service chat on this FREE app rivals that of Amazon’s! I get real responses from real people regarding questions to flights, hotels, weather, food, regions, culture, planning, etc. John and Kenji have shaved off HUNDREDS of hours of research for me. You COULD be scouring outdated, niche travel forums for days on end, searching for all of your travel answers and itinerary needs. OR you can download this app and fire away all of your questions to these wonderful concierges! They’ve lived in Japan for years and love the culture, and they want you to be able to experience it too. They’re the Siri of Japanese Tourism. There hasn’t been a question they haven’t been able to answer for me yet.
I’m excited to use this app while in Japan as well! I know I’m going to need help with directions, trains, restaurants, and proper etiquette, and I’m confident that Tabiko will make the trip go by swimmingly. Thank you! What an amazing app and service.
Developer Response ,
Hi there! Thank you so much for the kind review. We will be sure to let John and Kenji know how helpful they have been to you! It is truly amazing to see how happy you are with our app 😇We hope we can continue to help you throughout your trip and beyond! Please feel free to contact us with any other questions you may have about Japan. We are always happy to help out💕
Update: Payment model is unreasonable
The service has now moved to a payment model, where if they are successful with a booking or reservation, they charge a fee. Normally I’d be okay with this, but I think a $10 fee is way too much for a single successful restaurant reservation. I was expecting $1 or so per successful booking (or charge based on a case by case basis).
Original five star text below:
This app is like having an immediate personal concierge service available to you for anything that requires the Nihongo you don’t have. Haven’t used it yet for recommendations, but using the app for my first reservation was better than my concierge service I get from my credit cards. This app is staying on my home screen while I’m in Japan. Honestly impressed with the live chat - I was expected an automated mess and a big delay before a real person got back to me. They even wanted to confirm they had the right restaurant before they called to book the reservation. I hope this app/service does well, I wouldn’t mind paying a low fee to use it for my vacation next year if it will continue to be this smooth.
Developer Response ,
Hi there! We're sorry to see that our model is a bit high for you 😰We'll be sure to review the pricing with the team and hope that you continue to use Tabiko! We hope that you can still use the app even if it's just to chat and say hi!! 😅
I am planning a trip to Osaka for this March. I downloaded the app just to try it out. I thought I would be chatting with a bot. NOPE! I chatted with a real person who was very knowledgeable and pleasant! Mika made some great suggestions for activities and places to visit with my boys. They weren’t canned answers either as she asked about their ages and interests and responded accordingly. She was even willing to recommend hotels, but I didn’t want to take up all her time so I’ll save that convo for another day. The app is simple to use and the information is invaluable! I cannot believe this app is FREE! I am definitely using this app more often to plan our trips to Japan!
Developer Response ,
Hi! It was such a pleasure to speak to you 😌The team at Tabiko is so glad to hear that we were able to help you plan your trip! Hope to hear back from you soon ✨
- FAST JAPAN INC.
- 37.3 MB
Requires iOS 9.2 or later. Compatible with iPhone, iPad, and iPod touch.
English, Simplified Chinese, Traditional Chinese
- Age Rating
- Rated 4+
- © 2019 FAST JAPAN INC.
- In-App Purchases
- 5 Star Rewards $4.99
- 10 Star Rewards $8.99
- 1 Star Reward $0.99
With Family Sharing set up, up to six family members can use this app.