Planning a trip to Japan? Get the most out of it with Tabiko, your personal travel assistant. With 120,000+ downloads since March 2017, this 4.8 star rated app offers chat-based help for everything Japan.
Let us help you book your trip and make it your most memorable one yet. From Tokyo to Kyoto and everywhere in between, travel Japan with Tabiko!
■ Chat Concierge Services
Tabiko’s chat assistant service connects you with real guides who can answer any questions about travel in Japan.
From creating customized travel plans to assisting you in making reservations, our guides are here to fulfill all of your travel related needs!
Find the best airline deals before you even board a flight to Japan
Discover the best sightseeing spots all around Japan to make your trip truly unforgettable
Find and book at a hotel that meets all of your budget, location, and style needs-- directly on the app!
Make reservations at the perfect restaurant for you, from the best local cuisine to restaurants that serve your favorite foods from home
Get recommendations on the best places to shop around Japan
Find the fastest train and bus routes around Japan and get help with all of your transportation reservations
Wifi & SIM:
Get up-to-date information on free Wifi access areas and rental Wifi devices
■ Booking Made Easy
Confused about booking in Japan? From flights to hotels to restaurants, our concierge is happy to assist you with all of your booking needs!
■ Supported Languages
■ Live Chat Hours of Operation
9:00 AM - 9:00 PM (JST)
Ratings and Reviews
I am planning a trip to Osaka for this March. I downloaded the app just to try it out. I thought I would be chatting with a bot. NOPE! I chatted with a real person who was very knowledgeable and pleasant! Mika made some great suggestions for activities and places to visit with my boys. They weren’t canned answers either as she asked about their ages and interests and responded accordingly. She was even willing to recommend hotels, but I didn’t want to take up all her time so I’ll save that convo for another day. The app is simple to use and the information is invaluable! I cannot believe this app is FREE! I am definitely using this app more often to plan our trips to Japan!
Developer Response ,
Hi! It was such a pleasure to speak to you 😌The team at Tabiko is so glad to hear that we were able to help you plan your trip! Hope to hear back from you soon ✨
Update: Payment model is unreasonable
The service has now moved to a payment model, where if they are successful with a booking or reservation, they charge a fee. Normally I’d be okay with this, but I think a $10 fee is way too much for a single successful restaurant reservation. I was expecting $1 or so per successful booking (or charge based on a case by case basis).
Original five star text below:
This app is like having an immediate personal concierge service available to you for anything that requires the Nihongo you don’t have. Haven’t used it yet for recommendations, but using the app for my first reservation was better than my concierge service I get from my credit cards. This app is staying on my home screen while I’m in Japan. Honestly impressed with the live chat - I was expected an automated mess and a big delay before a real person got back to me. They even wanted to confirm they had the right restaurant before they called to book the reservation. I hope this app/service does well, I wouldn’t mind paying a low fee to use it for my vacation next year if it will continue to be this smooth.
Developer Response ,
Hi there! We're sorry to see that our model is a bit high for you 😰We'll be sure to review the pricing with the team and hope that you continue to use Tabiko! We hope that you can still use the app even if it's just to chat and say hi!! 😅
Like your secret Japan superpower!
Just started using the app and so far this is amazing! Since so many Tokyo restaurants require reservations by phone (and only in Japanese) having some wonderful folks on the ground in Japan who can do this for you is like having superpowers (and no high-end hotel concierge needed.)
My only suggestion: Charge more :) While 1000¥ per reservation is great, I’ve been making the concierges do tons of research and make lots of calls and I feel like I should be paying more (and would be happy to do so.) Maybe a per-day charge for the length of your trip?
Developer Response ,
Hi Noah! Thank you for the great feedback 🤗We'll definitely let the rest of the team know what you think about the pricing! We're so glad we could help you out and hope that you enjoyed your meals in Tokyo 😋🍴
With Family Sharing set up, up to six family members can use this app.